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- Tasks: Manage lettings processes, support landlords and tenants, and ensure compliance.
- Company: Join a leading independent estate agency with over 170 branches nationwide.
- Benefits: Enjoy a competitive salary, a supportive team environment, and no driving required.
- Why this job: Be part of a dynamic industry, gain valuable experience, and work in a friendly office culture.
- Qualifications: Experience in lettings administration, strong communication skills, and attention to detail are essential.
- Other info: Office-based role with a standard Monday to Friday schedule.
With over 170 branches nationwide, my client is one of the largest independent agencies. The last 20 years have given them invaluable experience during what has been the most radical and dynamic period in estate agency. This established high street brand is looking for a dedicated, committed, reliable and professional individual with experience in Lettings Administration/Property Management/Tenancy Renewals for their Catford office. You do NOT need to drive for this role.
Responsibilities:
- Move ins – referencing, invoices, AST, inventory, deposits
- Compliance – AML checks on landlords and tenants, rent guarantees/insurance for both
- Renewals – new rent – negotiate, AST, invoice
- Licences – selective, additional, HMOs – and compliance with these
- Landlord and Tenant Support – look after our landlords/tenants
- To cover for the Property Manager when necessary
- Answer calls as part of the team (book in sales and lettings viewings)
- Dealing with a portfolio of around 70 properties
Qualities:
- Good level of experience of estate agency and the lettings process
- Genuine high attention to detail
- Ability to communicate and negotiate with all sorts of people in a proactive but friendly and professional way
- Good level of experience of relating to people in a variety of settings and contexts
- Patient, positive, problem solver, friendly, unstressed, team player
- Live within easy commuting distance of SE6
- Good with IT and quick to learn new IT systems
- Knowledge of the changes to letting legislation coming up in 2025
Requirements:
- 5 day working week
- Monday to Friday 9am to 6pm (1 hour lunch)
- Office based, car/driving licence NOT required
Basic Salary: £27,000
Lettings Administrator employer: AMR Group - SE London and Kent
Contact Detail:
AMR Group - SE London and Kent Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Lettings Administrator
✨Tip Number 1
Familiarise yourself with the latest changes in letting legislation, especially those coming up in 2025. This knowledge will not only boost your confidence during interviews but also demonstrate your commitment to staying updated in the industry.
✨Tip Number 2
Network with professionals in the lettings and property management field. Attend local estate agency events or join online forums to connect with others who can provide insights or even refer you to opportunities at agencies like ours.
✨Tip Number 3
Prepare to discuss specific scenarios where you've successfully managed tenant relationships or resolved issues. Real-life examples will showcase your problem-solving skills and ability to communicate effectively, which are crucial for this role.
✨Tip Number 4
Showcase your IT skills by being familiar with common property management software. If you have experience with any specific systems, be ready to mention them, as this will highlight your ability to adapt quickly to new technologies.
We think you need these skills to ace Lettings Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in lettings administration and property management. Use specific examples that demonstrate your attention to detail and ability to communicate effectively.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for the role and the company. Mention your understanding of the lettings process and how your skills align with the responsibilities outlined in the job description.
Highlight Relevant Skills: In your application, emphasise your problem-solving abilities, IT proficiency, and experience with compliance checks. These are crucial for the role and will set you apart from other candidates.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your professionalism and attention to detail.
How to prepare for a job interview at AMR Group - SE London and Kent
✨Showcase Your Lettings Knowledge
Make sure to brush up on your knowledge of the lettings process and any recent changes in legislation. Being able to discuss these topics confidently will demonstrate your expertise and commitment to the role.
✨Highlight Your Attention to Detail
Since this role requires a high level of attention to detail, prepare examples from your past experience where your meticulousness made a difference. This could be anything from managing documents accurately to ensuring compliance with regulations.
✨Demonstrate Your Communication Skills
Prepare to discuss how you effectively communicate with landlords and tenants. Think of specific instances where your proactive and friendly approach helped resolve issues or negotiate terms successfully.
✨Be Ready for Scenario Questions
Expect scenario-based questions that assess your problem-solving abilities. Practice responding to potential challenges you might face in the role, such as handling difficult tenants or managing multiple properties efficiently.
