At a Glance
- Tasks: Lead and inspire teams in the Life and Pension Insurance sector.
- Company: Join a high-growth organisation with a focus on client success.
- Benefits: Hybrid work model, competitive salary, and opportunities for professional growth.
- Other info: Dynamic role with a global mindset and excellent career advancement potential.
- Why this job: Make a real impact by developing winning strategies and enhancing client relationships.
- Qualifications: 15+ years in insurance with strong people management and strategic skills.
The predicted salary is between 80000 - 100000 £ per year.
Our client is looking for a Service Delivery/Operation Director to join a high-growth organization.
Role: Service Delivery / Operation Director (Life and Pension Insurance)
Location: Romford (hybrid)
Duration: Contract - Inside IR35
Job Description:
- Strong experience in the Insurance domain – Life and Pensions.
- Ultimately responsible for the guidance and development of teams; essential to be a great communicator, able to inspire your team and spot potential.
- Management skills are a must.
- Proven track record in growing accounts and winning new business/pitches.
- Great campaign and sector knowledge from experiential to digital, financial services.
- Strategic ability and insight into clients must be second to none.
- Client is the main business; must know everything about them inside and out to enable solving issues and increasing client's revenue.
- People management is key.
- Able to understand and measure the impact of strategies and activities on the business.
- Build and maintain deep internal and external/sector-wide relationships.
- Develop winning strategies and plans to achieve goals.
- Understands the broader context and operates with a global mindset.
- Expertise in the concepts, principles, and practices of delivering client and company strategic programmes.
- Self-motivator with the ability to work with much ambiguity.
- Able to lead and motivate new teams quickly and effectively.
- Mentally agile and decisive – good numerical understanding and sound commercial judgment.
- Able communicator; persuasive and articulate, able to influence and negotiate at senior/executive level.
- Understands the risks faced by the organization and the controls in place to manage and mitigate risks.
REQUIRED WORK EXPERIENCE: 15+ years of relevant work experience.
Service Delivery Director in Romford employer: Ampstek
Ampstek is an exceptional employer that fosters a dynamic and inclusive work culture, particularly for the role of Service Delivery Director in Romford. With a strong emphasis on employee growth and development, we offer unique opportunities to lead high-performing teams in the Life and Pension Insurance sector while enjoying the flexibility of a hybrid working model. Our commitment to innovation and client success ensures that you will be part of a forward-thinking organisation that values your contributions and encourages professional advancement.
StudySmarter Expert Advice🤫
We think this is how you could land Service Delivery Director in Romford
✨Tip Number 1
Network like a pro! Reach out to your connections in the insurance sector and let them know you're on the lookout for a Service Delivery Director role. You never know who might have the inside scoop on an opportunity or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews by researching the company and its clients thoroughly. Understand their challenges and think about how your experience can help solve their issues. This will show you're not just another candidate, but someone who genuinely cares about their success.
✨Tip Number 3
Practice your communication skills! As a Service Delivery Director, you'll need to inspire and lead teams. Role-play common interview scenarios with a friend or mentor to refine your ability to articulate your thoughts clearly and persuasively.
✨Tip Number 4
Don't forget to apply through our website! We’ve got loads of resources to help you land that dream job. Plus, applying directly shows your commitment and makes it easier for us to connect you with the right opportunities.
We think you need these skills to ace Service Delivery Director in Romford
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Service Delivery Director role. Highlight your experience in the insurance domain, especially in Life and Pensions, and showcase your people management skills. We want to see how you’ve inspired teams and grown accounts!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Talk about your strategic abilities and how you've successfully navigated challenges in the past. Remember, we love a good story that shows your impact!
Showcase Your Achievements:When listing your work experience, focus on achievements rather than just duties. Quantify your successes where possible – did you increase revenue or improve client satisfaction? We want to see the numbers that back up your claims!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re serious about joining our high-growth organisation!
How to prepare for a job interview at Ampstek
✨Know Your Insurance Stuff
Make sure you brush up on your knowledge of the Life and Pensions insurance sector. Be ready to discuss recent trends, challenges, and opportunities in the industry. This will show that you're not just a candidate but someone who understands the business inside out.
✨Showcase Your People Skills
As a Service Delivery Director, people management is key. Prepare examples of how you've successfully led teams, inspired others, and built strong relationships. Think about specific situations where your communication skills made a difference.
✨Demonstrate Strategic Thinking
Be prepared to talk about your experience in developing winning strategies and plans. Highlight instances where your strategic insights have led to growth or improved client relationships. This will demonstrate your ability to think critically and act decisively.
✨Prepare for Client-Focused Questions
Since the client is central to the role, anticipate questions about how you would approach understanding their needs and solving their issues. Have a few ideas ready on how you could increase their revenue and improve service delivery.