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For Companies At a Glance
- Tasks: Manage IT and OT operations, ensuring optimal performance and security.
- Company: Join a leading IT services company with a focus on innovation.
- Benefits: Enjoy hybrid working, competitive salary, and professional development opportunities.
- Why this job: Make a real impact in a dynamic environment while collaborating with diverse teams.
- Qualifications: Bachelor's degree in IT or related field with extensive experience in IT/OT operations.
- Other info: Great career growth potential in a fast-paced, supportive workplace.
The predicted salary is between 36000 - 60000 £ per year.
Overview
Role: Operational Technology Analyst
Location: Manchester or Liverpool, United Kingdom
Hybrid Working – 2 to 3 days per week
Contract: Permanent / Fixed Term
Responsibilities
- IT and OT Operations Management: Oversee the daily management of IT components within the OT environment, including hardware and software support, network operations, and server administration.
- Policy Development and Implementation: Develop, implement, and continuously refine OT policies, procedures, and best practices that align with organizational goals and industry standards. Coordinate with IT and Security teams to ensure alignment where possible and differentiation where required.
- Team Collaboration: Liaise with OT and IT colleagues, factory maintenance technicians, production operators, and supervisors to ensure full compliance with established processes and to build IT-centric OT solutions.
- Performance Monitoring: Continuously monitor OT servers, networks, and overall system performance, addressing any issues promptly to maintain optimal operational levels.
- Data Security Assurance: Lead efforts to ensure that data security protocols and backup procedures remain current, robust, and effective across the OT landscape.
- Technical Support and Troubleshooting: Provide expert technical support for OT-related hardware, software, and network challenges. Collaborate with wider teams to resolve issues efficiently.
- Comprehensive Documentation: Maintain thorough documentation of systems and processes, ensuring knowledge is effectively shared across the team.
Experience and Education
- Education: Bachelor\’s degree in Information Technology, Computer Science, Electrical Engineering, or a related discipline.
- Experience: 10 to 18 years of IT and OT operations experience, with a strong track record in networking, security, cloud technologies, automation systems, Active Directory, domain management, switch infrastructure, and IT maintenance.
- Proven experience in utilizing ITSM frameworks (ITIL v3 or v4) with platforms such as ServiceNow.
Key Skills and Technical Expertise
- IT/OT Integration: Extensive knowledge of IT infrastructure with a focus on OT systems. Proficiency in Windows OS, VMware ESXi, SQL, Cisco networking, Active Directory, domain administration, SCCM, Intune, and AWS EC2 management.
- Operational Technology Expertise: Experience with OT systems including:
- Siemens: PLC ecosystem, WinCC SCADA, PCS7, Profinet
- Rockwell Automation: PLC ecosystem, FactoryTalk AssetCentre server, SCADA, HMI, Ethernet/IP
- Others: Kepware OPC UA
- Analytical & Problem-Solving Skills: Strong ability to analyse complex issues, develop solutions, and implement improvements in both IT and OT environments.
- Communication & Leadership: Exceptional leadership, communication, and collaborative skills necessary for managing peer relationships and influencing change.
Personal Attributes
- Team-Oriented and Flexible: Demonstrated ability to work effectively with diverse teams and adapt to dynamic, fast-paced environments.
- Self-Motivated and Proactive: A high degree of personal drive and initiative, with excellent time management and the ability to prioritize tasks effectively.
- Innovative Thinker: A consistent appetite for improvement, innovation, and maintaining focus in uncertain and evolving environments.
- Positive, Can-Do Attitude: A positive mindset that motivates and inspires peers, coupled with the ability to lead by example.
Seniority level
- Mid-Senior level
Employment type
- Full-time
Job function
- Information Technology
Industries
- IT Services and IT Consulting
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Operational Technology Analyst employer: Ampstek
Contact Detail:
Ampstek Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operational Technology Analyst
✨Tip Number 1
Network like a pro! Get out there and connect with folks in the industry. Attend meetups, webinars, or even local events. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your skills! Create a portfolio or a personal project that highlights your expertise in IT and OT systems. This gives you something tangible to discuss during interviews and shows you're proactive about your career.
✨Tip Number 3
Prepare for those interviews! Research the company and its culture, and be ready to discuss how your experience aligns with their needs. Practise common interview questions and think of examples that showcase your problem-solving skills.
✨Tip Number 4
Apply through our website! We make it easy for you to find roles that match your skills. Plus, applying directly can sometimes give you an edge over other candidates. Don’t miss out on the chance to join our awesome team!
We think you need these skills to ace Operational Technology Analyst
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Operational Technology Analyst role. Highlight your relevant experience in IT and OT operations, and don’t forget to mention any specific technologies or frameworks you’ve worked with that match the job description.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for this role. Mention your passion for IT/OT integration and how your skills align with the responsibilities outlined in the job description.
Showcase Your Problem-Solving Skills: In your application, be sure to include examples of how you've tackled complex issues in past roles. This will demonstrate your analytical and problem-solving skills, which are key for the Operational Technology Analyst position.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates regarding your application status!
How to prepare for a job interview at Ampstek
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of IT and OT systems, especially the specific technologies mentioned in the job description like Siemens PLCs and Rockwell Automation. Be ready to discuss how you've used these technologies in past roles and how they can be applied to the position.
✨Showcase Your Problem-Solving Skills
Prepare examples of complex issues you've tackled in IT and OT environments. Use the STAR method (Situation, Task, Action, Result) to structure your answers, highlighting your analytical skills and how you implemented effective solutions.
✨Demonstrate Team Collaboration
Since this role involves liaising with various teams, think of instances where you've successfully collaborated with others. Be ready to discuss how you’ve built relationships with IT colleagues, factory technicians, and operators to achieve common goals.
✨Highlight Your Policy Development Experience
Be prepared to talk about any experience you have in developing and implementing policies and procedures. Discuss how you ensure compliance and alignment with organisational goals, as well as any frameworks like ITIL that you've worked with.
