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- Tasks: Provide IT support and troubleshoot issues for users on-site.
- Company: Join a high-growth organisation focused on IT solutions.
- Benefits: Gain hands-on experience in a dynamic work environment.
- Why this job: Perfect for tech enthusiasts wanting to make an impact in IT support.
- Qualifications: Experience with Windows 10/11, MS Office, and service desk systems required.
- Other info: Contract runs from 28th July 2025 to 4th September.
The predicted salary is between 24000 - 36000 £ per year.
Our client is looking for multiple IT Onsite Support experienced consultants to join a high-growth organization. If you are interested kindly, please share your CV and let me know your rate expectation.
Role: IT Onsite Support
Location: Ulverston UK
Duration: 28th July 2025 till 4th September
Skill Sets:
- Experience in IT desktop/onsite support.
- Hands-on experience with Windows 10/11, MS Office, basic networking, and service desk ticketing systems (e.g., ServiceNow, JIRA).
- Knowledge of ITIL processes is a plus.
- Strong problem-solving skills and customer-oriented mindset.
- Good communication skills.
Help Desk Support IT employer: Ampstek
Contact Detail:
Ampstek Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Help Desk Support IT
✨Tip Number 1
Familiarise yourself with the specific tools and technologies mentioned in the job description, such as Windows 10/11 and service desk ticketing systems like ServiceNow or JIRA. Being able to discuss your hands-on experience with these tools during an interview will demonstrate your readiness for the role.
✨Tip Number 2
Brush up on ITIL processes, even if they are not mandatory. Understanding these frameworks can give you an edge over other candidates and show that you are proactive about improving your knowledge in the field.
✨Tip Number 3
Prepare examples of past experiences where you successfully solved IT issues or provided excellent customer support. Having specific anecdotes ready will help you illustrate your problem-solving skills and customer-oriented mindset during interviews.
✨Tip Number 4
Network with professionals in the IT support field, especially those who have worked in similar roles. Engaging with them can provide insights into the company culture and expectations, which can be invaluable when preparing for your interview.
We think you need these skills to ace Help Desk Support IT
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in IT desktop and onsite support. Emphasise your hands-on experience with Windows 10/11, MS Office, and any service desk ticketing systems you've used, such as ServiceNow or JIRA.
Showcase Problem-Solving Skills: In your application, provide specific examples of how you've solved technical issues in the past. This will demonstrate your strong problem-solving skills and customer-oriented mindset, which are crucial for this role.
Highlight Communication Skills: Since good communication skills are essential for this position, consider including a brief section in your CV or cover letter that illustrates your ability to communicate effectively with both technical and non-technical users.
Express Your Interest: In your cover letter, express your enthusiasm for the role and the company. Mention why you are interested in working with Ampstek Services Limited and how your skills align with their needs.
How to prepare for a job interview at Ampstek
✨Showcase Your Technical Skills
Make sure to highlight your experience with Windows 10/11, MS Office, and any service desk ticketing systems like ServiceNow or JIRA. Be prepared to discuss specific scenarios where you successfully resolved technical issues.
✨Demonstrate Problem-Solving Abilities
Prepare examples of challenging IT problems you've faced and how you approached them. This will showcase your strong problem-solving skills and customer-oriented mindset, which are crucial for the role.
✨Familiarise Yourself with ITIL Processes
If you have knowledge of ITIL processes, be ready to discuss how they apply to your work. Even if you're not an expert, showing that you understand the basics can set you apart from other candidates.
✨Practice Your Communication Skills
Good communication is key in IT support roles. Practice explaining technical concepts in simple terms, as you'll need to interact with users who may not have a technical background.
