At a Glance
- Tasks: Support WAN/LAN and WLAN networks, resolving incidents and executing changes.
- Company: Join a leading tech firm focused on network infrastructure.
- Benefits: Competitive salary, flexible hours, and opportunities for professional growth.
- Why this job: Be at the forefront of network technology and make a real difference.
- Qualifications: Experience with network technologies and strong communication skills.
- Other info: Collaborative environment with excellent career advancement potential.
The predicted salary is between 35000 - 45000 £ per year.
Technical engineer role, responsible for supporting the WAN/LAN and WLAN Network Infrastructure. The role is to take full knowledge transition from the current team and then support steady state through delivering Network Service Requests, Incident resolution, and Change execution for the Data Centre’s network environments.
Essential Responsibilities
- WAN/ LAN, Network Data and Security knowledge.
- Knowledge of configuring routers, switches, wireless controllers and firewalls.
- Prior experience of NoC /Incident Handling and supporting Network technologies such as routing/switching, firewalls, load balancers, and proxies.
- Experience working with alerting and monitoring tools such as CISCO DNA-C, Prime, Nagios Solarwind, NetScout Pulse, Live action NX etc.
- Experience with tools such as Infoblox (DNS/DHCP and IPAM).
- Experience with Global-Protect VPN.
- Experience working with any ITSM tool such as Service Now.
- Strong verbal and written communication skills.
- Document and control Design as well as process Standard Operating Procedure (SOP’s) for network services.
- Collaboration with other teams across Linux, Windows, and DB teams.
Desired Qualification
- CCNA level qualification.
- Technical understanding of DC Architecture, Infrastructure, and service management.
- ITILv3/ITIL4 certified or recent relevant experience working in ITIL controlled environment.
- Some understanding of WAF and Firewall logs etc.
- Quickly able to technically analyse, diagnose, and resolve technical operational incidents and requests.
- Customer first delivery. Resolve issues with a desire to maintain service uptime & performance.
Network Operations Center Engineer in Gloucester employer: Ampstek
Contact Detail:
Ampstek Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Network Operations Center Engineer in Gloucester
✨Tip Number 1
Network Operations Center roles are all about communication. Make sure you can clearly explain your technical skills and experiences in a way that anyone can understand. Practise explaining complex concepts simply – it’ll impress the interviewers!
✨Tip Number 2
Get familiar with the tools mentioned in the job description, like CISCO DNA-C and Service Now. If you can demonstrate your knowledge of these during interviews, it shows you’re ready to hit the ground running. We recommend doing some hands-on practice or even watching tutorials online.
✨Tip Number 3
Networking is key! Connect with professionals in the field on platforms like LinkedIn. Join groups related to network engineering and participate in discussions. You never know who might have a lead on a job or can offer valuable advice.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Network Operations Center Engineer in Gloucester
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your WAN/LAN and WLAN experience. We want to see your skills in configuring routers, switches, and firewalls right at the top. Don’t just list your jobs; show us how your experience aligns with what we’re looking for!
Show Off Your Technical Skills: When you write your application, be specific about the tools you've used, like CISCO DNA-C or Service Now. We love seeing candidates who can demonstrate their hands-on experience with alerting and monitoring tools, so don’t hold back!
Communicate Clearly: Strong verbal and written communication skills are key for this role. Make sure your application is clear and concise. We appreciate a well-structured application that reflects your ability to document processes and SOPs effectively.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen on joining the StudySmarter team!
How to prepare for a job interview at Ampstek
✨Know Your Network Inside Out
Make sure you brush up on your WAN/LAN and WLAN knowledge. Be prepared to discuss your experience with configuring routers, switches, and firewalls. They’ll likely ask you about specific scenarios where you've resolved network incidents, so have a few examples ready to showcase your skills.
✨Familiarise Yourself with Tools
Get comfortable with the tools mentioned in the job description, like CISCO DNA-C, Nagios, and Infoblox. If you’ve used similar tools, be ready to explain how they helped you manage network services or resolve incidents. Showing that you can hit the ground running will impress them!
✨Communicate Clearly
Strong verbal and written communication skills are essential for this role. Practice explaining complex technical concepts in simple terms. You might be asked to document processes or SOPs, so being able to articulate your thoughts clearly will be a big plus.
✨Show Your Customer-First Attitude
This role emphasises a customer-first delivery approach. Be prepared to discuss how you prioritise service uptime and performance. Share examples of how you've gone above and beyond to resolve issues and maintain customer satisfaction in previous roles.