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- Tasks: Join us as a Senior Business Analyst to enhance mortgage processes and customer journeys.
- Company: Be part of a dynamic team in the financial services sector, driving impactful change.
- Benefits: Enjoy hybrid working options and a supportive work environment.
- Why this job: Make a real difference by optimising customer experiences and streamlining processes.
- Qualifications: Experience in business analysis, especially in financial services, is essential.
- Other info: Opportunity to work on an exciting project with a focus on Lean Six Sigma improvements.
The predicted salary is between 36000 - 60000 £ per year.
Location: Leeds
Possibility of remote work: Hybrid working up to 2 days a week in the office
Inside IR35 Contract
We have a demand for a Senior Business Analyst to work on the Offset Mortgage Redesign Project. Their specific piece of work will be mapping the “as is” processes and then identifying improvements to the business processes, ideally by applying the Lean Six Sigma process improvement approach. Work with the Customer Journey team to analyse the current customer journey identifying where the process improvements can be made to optimise the customer journey, enhancing customer experience and removing pain points.
Required skills and experience:
- Ability to Independently work as the only Senior Business Analyst on a piece of work.
- Ability to handle ambiguity and being able to progress analysis work without having all the details clarified.
- Experience of the waterfall software development lifecycle.
- Working in a regulated environment, ideally in financial services.
- Ability to hit the ground running on an in-flight project which is moving at pace, quickly getting up to speed and delivering with minimal support and disruption to project timelines.
Desirable:
- Previous experience of working on a financial services treasury management system or treasury project.
- Lean Six Sigma belt or BCS or IIBA Business Analysis qualification.
Business Analyst Full Time Permanent employer: Ampstek
Contact Detail:
Ampstek Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Analyst Full Time Permanent
✨Tip Number 1
Familiarise yourself with Lean Six Sigma methodologies, as this role specifically requires applying these principles to improve business processes. Consider brushing up on relevant case studies or examples where these techniques have been successfully implemented in financial services.
✨Tip Number 2
Since the role involves working independently as a Senior Business Analyst, showcase your ability to handle ambiguity and make decisions without complete information. Prepare examples from your past experiences where you successfully navigated uncertain situations and delivered results.
✨Tip Number 3
Highlight your experience with the waterfall software development lifecycle, as this is crucial for the position. Be ready to discuss specific projects where you applied this methodology and how it contributed to the project's success.
✨Tip Number 4
Given the focus on enhancing customer journeys, think about how you can demonstrate your understanding of customer experience optimisation. Prepare insights or strategies you've used in previous roles that improved customer satisfaction and reduced pain points.
We think you need these skills to ace Business Analyst Full Time Permanent
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience, especially in business analysis and financial services. Emphasise any work you've done with process improvement methodologies like Lean Six Sigma.
Craft a Compelling Cover Letter: In your cover letter, address the specific requirements mentioned in the job description. Discuss your ability to work independently and handle ambiguity, providing examples from your past experiences.
Showcase Relevant Skills: Clearly outline your familiarity with the waterfall software development lifecycle and any experience in regulated environments. Mention any qualifications like Lean Six Sigma or BCS/IIBA certifications that you possess.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for a Business Analyst role.
How to prepare for a job interview at Ampstek
✨Understand the Project
Before the interview, make sure you thoroughly understand the Offset Mortgage Redesign Project. Familiarise yourself with the current processes and think about potential improvements. This will show your proactive approach and ability to contribute from day one.
✨Demonstrate Your Analytical Skills
Be prepared to discuss specific examples of how you've handled ambiguity in past projects. Highlight your experience with the waterfall software development lifecycle and how you've successfully navigated challenges in a regulated environment.
✨Showcase Your Process Improvement Knowledge
Since Lean Six Sigma is a key aspect of this role, be ready to talk about any relevant certifications or experiences. Discuss how you've applied process improvement methodologies in previous roles to enhance customer journeys and remove pain points.
✨Ask Insightful Questions
Prepare thoughtful questions about the team dynamics, project timelines, and expectations for the role. This not only shows your interest but also helps you gauge if the company culture aligns with your working style.
