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- Tasks: Join us as a Senior Business Analyst to enhance mortgage processes and customer journeys.
- Company: Be part of a dynamic team in the financial services sector, driving impactful change.
- Benefits: Enjoy hybrid working options and a supportive work environment.
- Why this job: Make a real difference by optimising customer experiences and streamlining processes.
- Qualifications: Experience in business analysis, especially in regulated environments, is essential.
- Other info: Opportunity to work on an exciting project with minimal supervision.
The predicted salary is between 36000 - 60000 £ per year.
Location: Leeds
Possibility of remote work: Hybrid working up to 2 days a week in the office
Inside IR35 Contract
We have a demand for a Senior Business Analyst to work on the Offset Mortgage Redesign Project. Their specific piece of work will be mapping the “as is” processes and then identifying improvements to the business processes, ideally by applying the Lean Six Sigma process improvement approach. Work with the Customer Journey team to analyse the current customer journey identifying where the process improvements can be made to optimise the customer journey, enhancing customer experience and removing pain points.
Required skills and experience:
- Ability to Independently work as the only Senior Business Analyst on a piece of work.
- Ability to handle ambiguity and being able to progress analysis work without having all the details clarified.
- Experience of the waterfall software development lifecycle.
- Working in a regulated environment, ideally in financial services.
- Ability to hit the ground running on an in-flight project which is moving at pace, by quickly getting up to speed and delivering with minimal support and disruption to project timelines.
Desirable:
- Previous experience of working on a financial services treasury management system or treasury project.
- Lean Six Sigma belt or BCS or IIBA Business Analysis qualification.
Business Analyst employer: Ampstek
Contact Detail:
Ampstek Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Analyst
✨Tip Number 1
Familiarise yourself with Lean Six Sigma methodologies, as this role specifically requires process improvement skills. Consider brushing up on your knowledge through online courses or resources to demonstrate your commitment and expertise during discussions.
✨Tip Number 2
Network with professionals in the financial services sector, particularly those who have experience in mortgage projects. Engaging with industry contacts can provide insights into current trends and challenges, which you can leverage in your conversations with us.
✨Tip Number 3
Prepare to discuss your experience with ambiguity and how you've successfully navigated unclear situations in past projects. This will showcase your ability to handle the fast-paced environment we operate in and reassure us of your problem-solving skills.
✨Tip Number 4
Research our company culture and values, especially regarding customer experience. Being able to articulate how your approach aligns with our mission will help you stand out as a candidate who is not only qualified but also a good fit for our team.
We think you need these skills to ace Business Analyst
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience as a Business Analyst, particularly in financial services and process improvement. Emphasise any experience with Lean Six Sigma methodologies and the waterfall software development lifecycle.
Craft a Compelling Cover Letter: In your cover letter, address how your skills align with the job requirements. Mention your ability to work independently and handle ambiguity, as well as your experience in optimising customer journeys and improving business processes.
Showcase Relevant Projects: If you have worked on similar projects, especially in regulated environments, be sure to include these in your application. Describe your role and the impact of your contributions on the project outcomes.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for a Business Analyst role.
How to prepare for a job interview at Ampstek
✨Showcase Your Analytical Skills
As a Business Analyst, your ability to analyse and improve processes is crucial. Be prepared to discuss specific examples of how you've mapped processes in the past and the improvements you implemented. Highlight any experience with Lean Six Sigma methodologies, as this will resonate well with the interviewers.
✨Demonstrate Independence and Initiative
Since the role requires you to work independently, share instances where you've successfully managed projects or tasks without much oversight. Emphasise your ability to handle ambiguity and make progress even when all details aren't clear. This will show that you're capable of hitting the ground running.
✨Understand the Customer Journey
The job involves optimising the customer journey, so it's essential to demonstrate your understanding of customer experience principles. Prepare to discuss how you've previously identified pain points in customer journeys and the strategies you employed to enhance the overall experience.
✨Familiarise Yourself with Financial Services
Given the regulated environment of financial services, brush up on relevant regulations and best practices. If you have experience with treasury management systems or similar projects, be ready to talk about them. This knowledge will help you stand out as a candidate who understands the industry's nuances.
