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For Companies At a Glance
- Tasks: Join us as a Senior Business Analyst to enhance mortgage processes and customer journeys.
- Company: We're a leading financial services firm focused on innovation and customer satisfaction.
- Benefits: Enjoy hybrid working options, competitive pay, and opportunities for professional growth.
- Why this job: Make a real impact by optimising customer experiences in a fast-paced environment.
- Qualifications: Experience in business analysis, financial services, and process improvement is essential.
- Other info: This role offers the chance to work independently on exciting projects.
The predicted salary is between 36000 - 60000 £ per year.
Location: Leeds
Possibility of remote work: Hybrid working up to 2 days a week in the office
Inside IR35 Contract
We have a demand for a Senior Business Analyst to work on the Offset Mortgage Redesign Project. Their specific piece of work will be mapping the “as is” processes and then identifying improvements to the business processes, ideally by applying the Lean Six Sigma process improvement approach. Work with the Customer Journey team to analyse the current customer journey identifying where the process improvements can be made to optimise the customer journey, enhancing customer experience and removing pain points.
Required skills and experience:
- Ability to Independently work as the only Senior Business Analyst on a piece of work.
- Ability to handle ambiguity and being able to progress analysis work without having all the details clarified.
- Experience of the waterfall software development lifecycle.
- Working in a regulated environment, ideally in financial services.
- Ability to hit the ground running on an in-flight project which is moving at pace, by quickly getting up to speed and delivering with minimal support and disruption to project timelines.
Desirable:
- Previous experience of working on a financial services treasury management system or treasury project.
- Lean Six Sigma belt or BCS or IIBA Business Analysis qualification.
Contact Detail:
Ampstek Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Analyst
✨Tip Number 1
Familiarise yourself with Lean Six Sigma methodologies, as this role specifically requires applying these principles to improve business processes. Consider taking a quick online course or reading up on case studies that showcase successful implementations in similar projects.
✨Tip Number 2
Brush up on your knowledge of the waterfall software development lifecycle. Understanding this framework will help you communicate effectively with the team and demonstrate your ability to navigate through the project phases smoothly.
✨Tip Number 3
Prepare to discuss your experience in handling ambiguity during interviews. Think of specific examples where you've successfully progressed analysis work without having all the details, as this is a key requirement for the role.
✨Tip Number 4
If you have experience in financial services, especially in regulated environments, be ready to highlight this in conversations. Share insights on how you've navigated compliance challenges and improved customer journeys in past roles.
We think you need these skills to ace Business Analyst
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience as a Business Analyst, particularly in financial services and process improvement. Emphasise any experience with Lean Six Sigma methodologies and the waterfall software development lifecycle.
Craft a Compelling Cover Letter: In your cover letter, address how your skills align with the job requirements. Mention your ability to work independently and handle ambiguity, as well as your experience in optimising customer journeys and improving business processes.
Showcase Relevant Projects: If you have worked on similar projects, especially in regulated environments, be sure to include these examples in your application. Highlight your role, the challenges faced, and the outcomes achieved to demonstrate your capability.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects attention to detail, which is crucial for a Business Analyst role.
How to prepare for a job interview at Ampstek
✨Showcase Your Analytical Skills
As a Business Analyst, your ability to analyse and improve processes is crucial. Be prepared to discuss specific examples of how you've mapped processes in the past and the improvements you implemented. Highlight any experience with Lean Six Sigma methodologies, as this will resonate well with the interviewers.
✨Demonstrate Independence and Initiative
Since you'll be working independently as the only Senior Business Analyst, it's important to convey your ability to handle ambiguity and make decisions without constant guidance. Share instances where you've successfully navigated unclear situations and delivered results, showcasing your proactive approach.
✨Familiarise Yourself with the Customer Journey
Understanding the customer journey is key for this role. Research common pain points in mortgage processes and think about how you would address them. During the interview, discuss your insights and how you would collaborate with the Customer Journey team to enhance the overall experience.
✨Prepare for Technical Questions
Given the technical nature of the role, be ready to answer questions related to the waterfall software development lifecycle and your experience in regulated environments. Brush up on relevant terminology and frameworks, and be prepared to explain how your background aligns with the requirements of the project.
