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For Companies At a Glance
- Tasks: Lead application support in the telecom domain and solve complex issues.
- Company: Join a leading telecom company with a focus on innovation.
- Benefits: Attractive salary, health benefits, and opportunities for professional growth.
- Why this job: Make a real impact by improving application performance and team efficiency.
- Qualifications: 10 years in application support, strong analytical skills, and team leadership experience.
- Other info: Dynamic work environment with opportunities for learning new technologies.
The predicted salary is between 48000 - 72000 £ per year.
Qualifications
- 10 years experience in Application support/maintenance in Telecom domain
- Good understanding of ITIL process & experience of leading a team
- Good knowledge of GCOOMS, ArcGIS, GCP and Kubernetes
- Good understanding of Java and willing to learn new technologies
- Hands-on experience in Unix/Linux Operating System & Shell Scripting, SQL, PL/SQL
- Excellent analytical and problem-solving skills, communication skills
- Understanding and L2, L3 operations experience of relevant domain (OSS, B2B, Wholesale, Corporate)
Responsibilities
- Root cause analysis and problem management for recurring issues
- Create workarounds which can be applied by junior team members
- Perform change management, planning, coordination and deployment in pre-prod, prod environments
- Responsible for CSIP, automation of manual jobs/activities
- Analyse vulnerabilities and progress vulnerability fixes
- Perform capacity management activities
- Perform disaster recovery activities, failover testing
Application Support Lead employer: Ampstek
Contact Detail:
Ampstek Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Application Support Lead
✨Tip Number 1
Network, network, network! Reach out to your connections in the telecom domain and let them know you're on the hunt for an Application Support Lead role. You never know who might have a lead or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews by brushing up on your ITIL processes and hands-on experience with Unix/Linux. We want to show off your analytical skills and problem-solving prowess, so think of examples from your past roles that highlight these abilities.
✨Tip Number 3
Don’t forget to showcase your willingness to learn new technologies! Mention your interest in GCOOMS, ArcGIS, GCP, and Kubernetes during interviews. It shows you're adaptable and ready to grow with the company.
✨Tip Number 4
Apply through our website for the best chance at landing that job! We love seeing candidates who take the initiative to connect directly with us. Plus, it makes tracking your application a breeze!
We think you need these skills to ace Application Support Lead
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your 10 years of experience in application support, especially in the telecom domain. We want to see how your skills align with our needs, so don’t be shy about showcasing your knowledge of ITIL processes and any leadership experience you've had.
Show Off Your Tech Skills: We’re looking for someone with a solid understanding of GCOOMS, ArcGIS, GCP, and Kubernetes. Be sure to mention any hands-on experience you have with Unix/Linux, Shell Scripting, SQL, and PL/SQL. If you're keen to learn new technologies, let us know!
Highlight Problem-Solving Abilities: Since this role involves root cause analysis and problem management, share examples of how you've tackled recurring issues in the past. We love seeing analytical and problem-solving skills in action, so don’t hold back!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the Application Support Lead position. Plus, it’s super easy!
How to prepare for a job interview at Ampstek
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of GCOOMS, ArcGIS, GCP, and Kubernetes. Be ready to discuss how you've used these technologies in your previous roles, as well as any hands-on experience with Unix/Linux and Shell Scripting. This will show that you're not just familiar with the tools but can also apply them effectively.
✨Demonstrate Your Problem-Solving Skills
Prepare to share specific examples of how you've tackled complex issues in the past. Think about instances where you performed root cause analysis or created workarounds for recurring problems. Highlight your analytical skills and how they contributed to successful outcomes in your previous positions.
✨Show Your Leadership Qualities
Since this role involves leading a team, be ready to discuss your leadership style and experiences. Talk about how you've managed teams in the past, particularly in high-pressure situations. Emphasise your ability to mentor junior team members and how you approach change management and coordination.
✨Communicate Clearly and Confidently
Strong communication skills are crucial for this position. Practice articulating your thoughts clearly and concisely. During the interview, make sure to listen actively and respond thoughtfully. This will demonstrate your ability to collaborate effectively with both technical and non-technical stakeholders.
