At a Glance
- Tasks: Lead a team to deliver high-quality housing and community services.
- Company: Join Amplius, a leading housing provider making a difference in communities.
- Benefits: Enjoy a competitive salary, hybrid working, and opportunities for professional growth.
- Other info: Collaborative culture with flexibility and career development opportunities.
- Why this job: Make a real impact on people's lives and help create thriving neighbourhoods.
- Qualifications: Experience in housing management and strong leadership skills required.
The predicted salary is between 52736 - 52736 £ per year.
Hybrid with a weekly presence in our Milton Keynes office managing a patch across Central Bedfordshire. Permanent, Full Time.
At Amplius, we're committed to creating safe, thriving neighbourhoods where customers feel proud to live. We're looking for an experienced Housing & Neighbourhood Manager to lead the delivery of high-quality housing, tenancy and neighbourhood services across a defined region. This is a fantastic opportunity to drive service excellence, lead a dedicated high-performing team, build strong community partnerships, and make a lasting impact on the lives of our customers and communities.
Salary: £52,736.00 per annum
Contract: Permanent, Full Time
Your week: 36.25 hours (Monday to Friday 8:45am - 5:00pm with a 1-hour break)
Location: Hybrid with a weekly presence in our Milton Keynes office, covering a patch across Central Bedfordshire. Occasional travel to our Rushden and Peterborough offices may be required.
Snapshot of your role:
- Lead and manage a team of Housing Officers, providing direction, coaching, and performance management.
- Oversee tenancy management, ensuring compliance with agreements, policies, legislation, and regulatory standards.
- Manage complex neighbourhood cases, including tenancy compliance, property condition, and voids, ensuring properties are maintained and re-let efficiently.
- Drive improvements in estate standards, safety, and neighbourhood appearance through inspections, initiatives, and collaboration with internal teams.
- Build and maintain strong partnerships with local authorities, police, community groups, and voluntary sector organisations.
- Champion customer engagement, gathering feedback, building trust, and co-producing local initiatives to enhance community cohesion.
- Coordinate operations to address hotspot areas and emerging neighbourhood issues.
- Ensure accurate case management, audits, and reporting in line with GDPR, data-sharing protocols, and organisational policies.
- Act as the regional lead for estate and neighbourhood issues, providing senior management with timely reports and insights.
What we're looking for:
- CIH Level 4 (achieved, working towards, or willing to undertake).
- Extensive experience in tenancy, estate and neighbourhood management.
- Knowledge of Housing and Tenancy Law and current regulatory requirements.
- Proven team leadership and direct line management experience.
- Ability to build strong relationships with partners, stakeholders, and colleagues.
- Proficient in housing management systems (Open Housing) and able to drive service improvements.
- Willingness to travel across a large geographical area as required.
- A full UK driving licence is essential for this role.
- DBS clearance is required for this role.
Please read the attached Job Description before applying so you get the full scope of the role. You can read about our colleague benefits here - Amplius colleague benefits.
Closing Date: Friday 26th June 2026
We reserve the right to close the vacancy early in response to an overwhelming number of applications or a change in business priorities.
Important: We do not provide visa sponsorship; you must be eligible to work in the UK and provide Right to Work evidence.
If you have any questions, please contact the Amplius Talent Team and we'll be happy to assist you.
Why join Amplius? At Amplius, you'll be trusted to lead, supported to grow and empowered to make a difference. We offer a collaborative working culture, flexibility through hybrid working, and the opportunity to shape how planned works are delivered across our homes - now and into the future.
The Company: Amplius is one of the largest housing providers across the Midlands, East and Southeast of England. We own and manage more than 40,000 homes and deliver a range of quality services, including care and support, specialist housing and home ownership options. We're a team of over 1,300 colleagues driven to have a positive impact on people's lives and provide affordable homes that make a difference.
Housing & Neighbourhood Manager in Surrey employer: Amplius
Amplius is an exceptional employer that prioritises the well-being and professional growth of its employees. With a collaborative work culture and flexible hybrid working arrangements, team members are empowered to lead impactful initiatives in housing and neighbourhood management. The company offers extensive training opportunities and fosters strong community partnerships, making it a rewarding place to work for those dedicated to enhancing the lives of customers across Central Bedfordshire.
StudySmarter Expert Advice🤫
We think this is how you could land Housing & Neighbourhood Manager in Surrey
✨Dive into Local Government Events
Get yourself to local government events and public sector job fairs. These are great for meeting recruiters and understanding what different organisations, like Amplius, are looking for. Plus, it shows your genuine interest in the sector!
✨Join Relevant Networks
Look for communities focused on public sector careers. Whether it’s local networking groups or online forums, connecting with professionals in the field can provide insider knowledge and opportunities that you won’t find on typical job boards.
✨Utilise Your University’s Resources
If you’re freshly graduated or still studying, make the most of your university's careers service. They often have exclusive partnerships with companies like Amplius and can help you get your foot in the door for these full-time public sector roles.
✨Stay Updated with Government Initiatives
Keep your finger on the pulse regarding new government projects and policies. Understanding current initiatives can give you a leg up in interviews, showing that you are informed and genuinely interested in making a difference in the public sector.
We think you need these skills to ace Housing & Neighbourhood Manager in Surrey
Some tips for your application 🫡
Highlight Relevant Experience:In the public sector, having experience in community engagement, policy analysis, or project management stands out. Make sure to showcase any previous roles or volunteer work that reflects your understanding of public service values and how they've shaped your career path.
Showcase Your Knowledge of the Sector:When you’re applying for a government role, it’s crucial to demonstrate your understanding of the current political landscape and public policies. Consider including articles you've written or relevant projects that underline your capability to engage with these concepts effectively.
Tailor Your CV to Reflect Core Competencies:Government positions often require a clear demonstration of competencies such as communication, teamwork, and problem-solving. Try to structure your CV to highlight these skills, using specific examples of how you’ve applied them in past experiences, ideally with quantifiable outcomes where possible.
Craft a Compelling Cover Letter:Your cover letter is your chance to tell your story and convey your passion for public service. Discuss why you want to work for Amplius and how your values align with their mission. Be genuine and let your enthusiasm shine through—this can really set you apart from other candidates.
How to prepare for a job interview at Amplius
✨Get to Know Public Sector Values
Before your interview with Amplius, dig deep into their mission and values, especially how they align with public service and community impact. Understand the key policies or initiatives they are involved in – you’ll want to show that you genuinely care about serving the community.
✨Brush Up on Regulatory Knowledge
Brush up on the regulations, laws, and compliance standards relevant to the role you’re applying for. Since this is the government and public sector, they might throw technical questions related to policy frameworks or project management best practices that you'll need to navigate day-to-day.
✨Highlight Teamwork and Collaboration
The government sector thrives on collaboration. Be ready to discuss how you've successfully worked in diverse teams or involved stakeholders in your projects. Show us how you bring people together to get a common goal achieved – that's what public service is all about!
✨Prepare Real-Life Examples
Craft a few STAR (Situation, Task, Action, Result) stories that demonstrate your experience in similar roles. Whether it’s a project that made a difference in the community or a challenging situation you managed, be ready to express how your skills and experiences make you a valuable asset for Amplius.
