Scheme Manager - Housing
Scheme Manager - Housing

Scheme Manager - Housing

Grantham Full-Time 20000 - 25000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Manage a housing scheme, ensuring resident welfare and community spirit.
  • Company: Amplius is a leading social housing provider focused on tenant safety and sustainability.
  • Benefits: Enjoy tailored training, career progression, and the option to live on-site.
  • Why this job: Make a real impact in your community while growing personally and professionally.
  • Qualifications: Customer-focused with basic digital skills and excellent communication abilities.
  • Other info: Full UK driving licence required; flexible working options available.

The predicted salary is between 20000 - 25000 £ per year.

Job Description

At Amplius, we’re on a mission to deliver homes that make a difference. As a fresh and forward-focused social housing provider, we prioritise tenant safety, sustainability, and smart property investment.

In our Scheme Manager role, you’ll be managing our Scheme efficiently, ensuring residents' welfare, safety, and comfort while fostering a sense of community.

If required, there is an option to live on-site as a Residential Scheme Manager. This provides the opportunity to live alongside our residents in a 1-bedroom flat which is located within a house and where the office is located.

  • Location: Arnoldfield Court – Great Gonerby, Lincoln

  • Salary: Up to £23,751 per year

  • Contract: Permanent ¦ Full-Time

  • Your week: 36.25 hours p/week (Monday to Friday, 9am – 5.15pm, 1 hour break)

Snapshot of your role

This is what your day will look like as our Scheme Manager:

  • Manage the scheme in an efficient and effective manner, ensuring that a safe, secure, well-kept and pleasant environment is maintained.

  • Oversee the welfare of our residents that will enable them to live independently, whilst also providing a calm and attentive response in the event of an emergency.

  • Take on the management of service delivery, with particular attention to housing management and maintenance issues.

  • Engaging residents and developing a tight knit community spirit through the facilitation of regular social events and activities.

  • Working independently as a lone worker with support from colleagues and management.

Your toolkit for success

To thrive in our Scheme Manager role, you’ll need:

  • Customer focused background with the ability to actively listen to customers and seek win/win solutions

  • High level of commitment to providing efficient and caring services to our Amplius customers.

  • Basic digital skills (Microsoft Office etc)

  • Excellent communication skills (verbal and written communication) and the ability to negotiate and influence where appropriate.

  • Previous experience in being able to resolve conflict and remain impartial and professional.

Please note that having a full UK driving licence and access to a vehicle is essential for this role to visit our customers.

Why join Amplius?

There are loads of things that make Amplius a great place to be – every colleague has the chance to grow with us, make a real difference to our customers lives and ultimately be the most authentic version of themselves:

Grow with us

Your development matters to us. With tailored training programs, ongoing feedback, and career progression pathways, we support you to advance as far as you want to go.

Make a real impact

Our mission is rooted in service and community. Your work will contribute directly to improving the lives of people in the communities we serve.

Environmental and social impact

We’re dedicated to sustainability and social responsibility, taking real steps to protect our planet and foster inclusivity.

Perks of working at Amplius

As we navigate this transitional period and work towards developing the colleague benefits we will offer as Amplius, we want to reassure colleagues applying for internal vacancies that there will be no changes to their current benefits if they are successful in securing a new role.

Successful colleagues will receive the salary associated with their new role, but all other legacy terms and benefits will remain unchanged (including holiday, pension and car allowance provision, for example, which will remain consistent with your legacy benefit entitlement).

We hope this provides clarity and confidence for anyone considering a new opportunity within the organisation during this time of change. If you have any questions, please don’t hesitate to reach out to People Services.

The important stuff

We’re dedicated to ensuring our recruitment process is fair, transparent, and accessible. Reasonable adjustments will be provided upon request for all candidates.

We reserve the right to close the vacancy early in response to an overwhelming number of applications or a change in business priorities.

We do not provide visa sponsorship; you must be eligible to work in the UK to join Amplius. You must reside in the UK for the duration of your employment and provide Right to Work evidence.

Have any questions? Contact the Amplius Recruitment Team and we’ll be in touch to support you with any questions, queries or conundrums!

The Company

Amplius is one of the largest housing providers across the Midlands, East and Southeast of England. We own and manage more than 37,000 homes and deliver a range of quality services, including care and support, specialist housing and home ownership options. We’re a team of over 1,300 colleagues driven to have a positive impact on people’s lives and provide affordable homes that make a difference.

Scheme Manager - Housing employer: Amplius

At Amplius, we pride ourselves on being a forward-thinking social housing provider that values the growth and well-being of our employees. As a Scheme Manager at Arnoldfield Court in Great Gonerby, you'll enjoy a supportive work culture that prioritises community engagement and personal development, alongside the unique opportunity to live on-site. With a commitment to sustainability and social responsibility, your role will not only enhance the lives of our residents but also contribute to meaningful change in the communities we serve.
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Contact Detail:

Amplius Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Scheme Manager - Housing

✨Tip Number 1

Familiarise yourself with Amplius' mission and values. Understanding their commitment to tenant safety, sustainability, and community spirit will help you align your responses during interviews and demonstrate your genuine interest in the role.

✨Tip Number 2

Network with current or former employees of Amplius on platforms like LinkedIn. They can provide valuable insights into the company culture and expectations for the Scheme Manager role, which can give you an edge in your application.

✨Tip Number 3

Prepare specific examples from your past experiences that showcase your customer service skills and ability to resolve conflicts. Being able to articulate these situations clearly will highlight your suitability for managing resident welfare effectively.

✨Tip Number 4

If you're considering the option to live on-site, think about how this could enhance your role as a Scheme Manager. Be ready to discuss how living alongside residents can foster community engagement and improve service delivery during your interview.

We think you need these skills to ace Scheme Manager - Housing

Customer Service Skills
Conflict Resolution
Communication Skills
Community Engagement
Time Management
Problem-Solving Skills
Basic Digital Skills (Microsoft Office)
Attention to Detail
Empathy and Compassion
Ability to Work Independently
Negotiation Skills
Organisational Skills
Emergency Response Skills
Team Collaboration

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience in housing management, customer service, and community engagement. Use specific examples that demonstrate your ability to manage a scheme effectively and ensure resident welfare.

Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for social housing and your commitment to tenant safety and community spirit. Mention how your skills align with the responsibilities of the Scheme Manager role at Amplius.

Showcase Communication Skills: In your application, emphasise your excellent verbal and written communication skills. Provide examples of how you've successfully negotiated or resolved conflicts in previous roles, as these are crucial for the position.

Highlight Digital Proficiency: Mention your basic digital skills, particularly with Microsoft Office. If you have experience using any specific software related to housing management, be sure to include that as well.

How to prepare for a job interview at Amplius

✨Understand the Company Mission

Before your interview, take some time to research Amplius and its mission to deliver homes that make a difference. Be prepared to discuss how your values align with their focus on tenant safety, sustainability, and community building.

✨Showcase Your Customer Service Skills

As a Scheme Manager, you'll need to demonstrate a strong customer-focused background. Prepare examples of how you've actively listened to customers in the past and sought win/win solutions, especially in challenging situations.

✨Highlight Conflict Resolution Experience

Given the nature of the role, it's crucial to show that you can handle conflicts professionally and impartially. Think of specific instances where you've successfully resolved disputes or managed difficult conversations, and be ready to share these during the interview.

✨Prepare for Scenario-Based Questions

Expect scenario-based questions that assess your ability to manage emergencies and foster community spirit. Practice responding to hypothetical situations related to resident welfare and service delivery, showcasing your problem-solving skills and calmness under pressure.

Scheme Manager - Housing
Amplius
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  • Scheme Manager - Housing

    Grantham
    Full-Time
    20000 - 25000 £ / year (est.)

    Application deadline: 2027-07-14

  • A

    Amplius

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