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- Tasks: Build strong relationships with residents and manage neighbourhood issues effectively.
- Company: Amplius, a people-first non-profit organisation dedicated to community improvement.
- Benefits: Competitive salary, car allowance, hybrid work, and a supportive team environment.
- Why this job: Make a real difference in people's lives and help shape proud communities.
- Qualifications: Knowledge of Housing Law and strong partnership working skills required.
- Other info: Flexible role with opportunities for personal growth and community impact.
The predicted salary is between 31400 - 42000 £ per year.
As a Housing Officer at Amplius, you’ll build strong relationships with residents, show up consistently in your neighbourhoods and treat every situation with fairness and respect. You’ll work together with colleagues and partners, take responsibility for doing the right thing, and stay focused on making homes and estates places people feel proud of. If you’re driven to make a real difference and want a role where your values matter as much as your experience, help shape neighbourhoods where people are proud to call home.
Salary: £37,400 per annum + car allowance
Contract: Permanent, Full Time
Your week: 36.25 hours (Monday to Friday 9am – 5:15pm)
Location: Hybrid – working 1 day per week from our Rushden office. You will also be expected to spend time on patch.
Snapshot of your role:
- Work alongside the Allocations Team and Empty Homes Team to support all new lettings, completing pre-tenancy interviews and viewings ensuring that key performance indicators in respect of re-let times and void loss are achieved and exceeded.
- Effectively manage starter tenancies in accordance with Amplius’ policy and procedure; complete new tenant visits to ensure the customer has moved in and is complying with the terms of their tenancy.
- If necessary, engage with our Community Safety Team to initiate legal action for any breaches of tenancy, attending court and evictions as required.
- Be the lead in managing and reviewing complaints of neighbourhood management issues, property condition and hoarding in accordance with Amplius’ policy and procedure and working alongside the Community Safety Team where needed.
- Work with internal and external partners to identify areas of neighbourhood and estate improvement and regeneration.
- Ensure that potential safeguarding issues involving both adults and children are identified and managed in partnership with other agencies.
- Support tenants who have suffered domestic abuse, working proactively with other agencies to advise and protect victims.
What we’re looking for:
- Knowledge of Housing Law and experience of practical application of legislation and legal processes.
- Ability to demonstrate effective partnership working that has yielded successful results for both the business and customer(s).
- Can prioritise workloads and is able to meet set deadlines.
- A good working knowledge of IT applications such as Word, Excel, email and Microsoft Outlook.
- Able to work on own initiative and as a flexible team member, willing to support colleagues and take on varied tasks.
- A full UK driving license is essential for this role.
- DBS clearance is required for this role.
Please read the attached Job Description before applying so you get the full scope of the role.
Important - We do not provide visa sponsorship; you must be eligible to work in the UK. You must reside in the UK for the duration of your employment and provide Right to Work evidence.
Closing date: 11th January 2026
Interviews: 19th January 2026
We reserve the right to close the vacancy early in response to an overwhelming number of applications or a change in business priorities.
Seniority level: Associate
Employment type: Full-time
Job function: Customer Service
Industries: Non-profit Organizations
Housing Officer in Rushden employer: Amplius
Contact Detail:
Amplius Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housing Officer in Rushden
✨Tip Number 1
Get to know the company culture! Before your interview, check out Amplius' social media and website. Understanding their values will help you connect with the interviewers and show that you're genuinely interested in making a difference in the community.
✨Tip Number 2
Practice your responses to common interview questions. Think about how your experience aligns with the role of a Housing Officer. We recommend using the STAR method (Situation, Task, Action, Result) to structure your answers and highlight your achievements.
✨Tip Number 3
Don’t forget to prepare some questions for your interviewers! This shows that you’re engaged and serious about the role. Ask about their approach to community safety or how they handle tenant support – it’ll demonstrate your commitment to the job.
✨Tip Number 4
Finally, apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us. Good luck!
We think you need these skills to ace Housing Officer in Rushden
Some tips for your application 🫡
Read the Job Description Thoroughly: Before you start your application, take a good look at the job description. It’s packed with info about what Amplius is looking for in a Housing Officer. Make sure you understand the role and how your experience aligns with their needs.
Tailor Your CV and Cover Letter: When applying, don’t just send out a generic CV. We want to see how your skills and experiences relate specifically to the Housing Officer role. Highlight your knowledge of housing law and any relevant partnership work you've done.
Showcase Your Values: Amplius values fairness, respect, and community spirit. In your application, share examples that demonstrate these values in action. This will help us see how you fit into the culture and mission of the organisation.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us without any hiccups. Plus, it shows you’re keen on joining the team at Amplius!
How to prepare for a job interview at Amplius
✨Know Your Housing Law
Brush up on your knowledge of housing law and its practical applications. Be ready to discuss specific legislation and how it impacts the role of a Housing Officer. This shows you’re not just familiar with the theory but can apply it in real situations.
✨Showcase Your People Skills
Since building strong relationships with residents is key, prepare examples of how you've successfully managed relationships in previous roles. Think about times when you’ve resolved conflicts or improved community relations, as this will highlight your ability to connect with people.
✨Demonstrate Teamwork
Amplius values collaboration, so be prepared to talk about your experience working with teams and partners. Share specific instances where your teamwork led to successful outcomes, especially in neighbourhood improvement or tenant support.
✨Be Ready for Real Scenarios
Expect situational questions that assess your problem-solving skills. Prepare to discuss how you would handle complaints or safeguarding issues. Use the STAR method (Situation, Task, Action, Result) to structure your answers clearly and effectively.
