Amplius is seeking a Complaint Resolution Officer to investigate customer complaints, gather evidence with colleagues and contractors, and strive for fair outcomes that improve our services.
The role operates in a hybrid setup with weekly office presence in Milton Keynes, Rushden or Boston and occasional travel; initial training is conducted in the office. You will provide empathetic updates, manage timescales, and maintain records.
#J-18808-Ljbffr
Complaint Resolution Specialist (Hybrid) in Rushden employer: Amplius
Amplius is an exceptional employer that prioritises employee growth and well-being, offering a supportive work culture where compliance professionals can thrive. With a hybrid working model across Milton Keynes, Rushden, Peterborough, or Boston, employees enjoy flexibility while benefiting from comprehensive colleague perks and opportunities for professional development. Join us to make a meaningful impact in compliance and regulation within a dynamic team dedicated to maintaining high standards and fostering a positive compliance culture.
