At a Glance
- Tasks: Lead a team delivering assistive technology services that enhance customer independence and wellbeing.
- Company: Join Amplius, a leading housing provider making a positive impact across the Midlands and beyond.
- Benefits: Enjoy a competitive salary, hybrid working, and opportunities for professional growth.
- Other info: Dynamic work environment with a commitment to innovation and service improvement.
- Why this job: Make a real difference in people's lives while developing your leadership skills.
- Qualifications: Experience in team leadership and customer-focused roles; relevant qualifications required.
As an Assistive Technology Team Leader at Amplius, you will lead a dedicated team delivering person-centred services, driving performance, supporting colleagues, and working with partners to provide high-quality minor adaptation and assistive technology services that promote customer independence, safety and wellbeing.
Your week: 36.25 hours - Monday to Friday 8.45am to 5pm
Location: Hybrid, with a weekly presence in our Rushden or Peterborough office.
Snapshot of your role:- Lead the day-to-day delivery of the Assistive Technology Team and Independent Living Advisors, ensuring safe, efficient, high-quality services.
- Manage, coach and develop team members through recruitment, induction, supervision, performance management and wellbeing support.
- Monitor team performance, workloads and KPIs, taking action to maintain service standards and improve performance.
- Carry out and oversee Trusted Assessor assessments, recommending assistive technology, telecare and minor adaptations that support customer independence.
- Oversee customer services including telecare installations, equipment management, service reviews and fault resolution.
- Ensure compliance through accurate record keeping, safeguarding, risk management, audits and adherence to policies and legislation.
- Build strong relationships with internal teams and external partners while supporting service improvements, innovation and new ways of working.
- Trusted Assessor Level 3 or 4 qualification (or equivalent) and GCSE Maths and English (Grade 4/C or above, or equivalent).
- Experience leading and developing teams in a customer-focused environment.
- Experience managing performance, workloads and service delivery against targets.
- Experience delivering person-centred services in a customer-facing role.
- Strong leadership, coaching, communication, organisational and problem-solving skills.
- Good administrative and IT skills, including Microsoft Office and Teams, with the ability to maintain accurate records.
- Knowledge of GDPR, safeguarding and Health & Safety requirements.
- The ability to work independently, prioritise competing demands and make confident decisions while remaining professional, resilient and customer focused.
Important – Enhanced DBS clearance and the right to work in the UK are essential requirements for this role. We do not provide sponsorship.
Please read the attached Job Description before applying so you get the full scope of the role.
Closing: 9 August. Interviews in Rushden: 17 August.
We reserve the right to close the vacancy early in response to an overwhelming number of applications or a change in business priorities. If you have any questions, please contact the Amplius Talent Team and we’ll be happy to assist you.
The Company: Amplius is one of the largest housing providers across the Midlands, East and Southeast of England. We own and manage more than 40,000 homes and deliver a range of quality services, including care and support, specialist housing and home ownership options. We’re a team of over 1,300 colleagues driven to have a positive impact on people’s lives and provide affordable homes that make a difference.
Assistive Technology Team Leader in Rushden employer: Amplius
At Amplius, we pride ourselves on being an excellent employer, offering a supportive team environment where our Estates Maintenance Operatives can thrive. With ongoing training and development opportunities, generous pension contributions, and the provision of a company van and equipment, we ensure our employees feel valued and equipped to make a real difference in the Milton Keynes community. Join us to enjoy a fulfilling role that not only enhances your skills but also contributes to creating attractive neighbourhoods.
StudySmarter Expert Advice🤫
We think this is how you could land Assistive Technology Team Leader in Rushden
✨Get Involved with Local Health Initiatives
Join local community health events or volunteer for organisations like public health agencies. This not only builds your experience but also helps you network with industry professionals who might know of openings at places like Amplius.
✨Tap into Professional Associations
Check out associations like the Institute of Healthcare Management. They often have job boards, networking events, and conferences that are perfect for connecting with potential employers in health sciences administration.
✨Stay Updated with Industry Trends
Follow health policy news and trends—being knowledgeable about the current landscape will not only help you in interviews but also make you stand out as a candidate. You can discuss recent developments and their implications when chatting with folks at Amplius.
✨Apply Through Our Website for Better Visibility
When you find roles that excite you, especially at places like Amplius, don’t forget to apply through our website. This can sometimes give you an edge by showing the employer you’re savvy and committed to finding the right fit.
We think you need these skills to ace Assistive Technology Team Leader in Rushden
Some tips for your application 🫡
Highlight Your Relevant Experience:When applying for a role in health sciences administration, it's super important to spotlight any relevant experience you have in healthcare settings. Whether you've worked in a hospital, a clinic, or any related environment, make sure to detail those roles in your CV – focusing on your responsibilities and achievements that align with the job at Amplius.
Showcase Your Administrative Skills:Administrative skills are key in this field, so don’t hold back! Make sure your CV reflects your proficiency in things like scheduling, data management, and compliance with health regulations. Mention specific software you’ve used, such as patient management systems, as this will demonstrate your hands-on abilities and readiness for the role at Amplius.
Craft a Meaningful Cover Letter:Your cover letter should reflect your passion for the health sciences field and your eagerness to contribute to Amplius. Share a bit about why you’re drawn to this sector, any impactful situations or challenges you’ve encountered, and how they’ve shaped your desire to work in health sciences administration. This personal touch can really set you apart!
Tailor Your Documents to the Job:Don't use a one-size-fits-all approach! Make sure your CV and cover letter are specifically tailored for this role. Highlight any certifications you have relevant to health administration, and ensure you clearly connect your previous roles to the skills needed for the full-time position at Amplius. This way, you're showing them you’ve done your homework and are genuinely interested in being a part of their team.
How to prepare for a job interview at Amplius
✨Showcase Your Administrative Skills
In health sciences administration, being organised is key. Make sure you can demonstrate your skills in managing schedules, paperwork, and data accurately. Be ready to discuss specific tools you've used, like electronic health record systems or scheduling software, and how they improved efficiency in your past experiences.
✨Know Your Regulations
Familiarity with healthcare regulations and compliance is crucial. Brush up on HIPAA, GDPR, or other relevant policies before your interview. We recommend preparing examples of how you've ensured compliance or handled sensitive information in past roles—this will show you're not just knowledgeable but also responsible.
✨Prepare for Scenario Questions
Interviews for administrative roles often involve scenario-based questions to assess your problem-solving skills. Practice responses to common situations you might face, such as dealing with a challenging patient or managing a sudden schedule change. This will not only demonstrate your ability to think on your feet but also highlight your interpersonal skills.
✨Align Your Goals with the Organisation
As a full-time candidate, employers will want to know how your long-term career goals align with their mission. Take some time to research Amplius’s values and be ready to tie your passion for health sciences administration into their objectives. Demonstrating enthusiasm and career alignment can be a game-changer in this competitive field!
