At a Glance
- Tasks: Engage with communities, manage tenancies, and tackle local issues to enhance neighbourhoods.
- Company: Amplius, dedicated to building great relationships in vibrant communities.
- Benefits: Flexible working, generous leave, career development, and health cash plan.
- Other info: Hybrid role with travel; must have a driving licence and DBS clearance.
- Why this job: Make a real difference in people's lives while enjoying a supportive work environment.
- Qualifications: CIH Level 3 or willingness to achieve it, plus housing management experience.
The predicted salary is between 38746 - 38746 £ per year.
At Amplius, we believe great neighbourhoods start with great relationships. As a Housing Officer, you’ll be out in our communities, getting to know customers, tackling issues that matter and helping people feel safe, supported and proud of where they live.
Salary: £38,746.40 per year (plus car allowance £2,750). Contract: Permanent, full time. Your week: 36.25 hours Monday to Friday 9am to 5:15pm. Location: Hybrid – weekly presence in our Peterborough office with travel required within the area.
Snapshot of your role:
- Manage a portfolio of tenancies, ensuring compliance with agreements, policies and relevant legislation.
- Handle a caseload of complex tenancy and neighbourhood issues, including enforcement and compliance-related cases.
- Minimise voids and support efficient re-letting of properties while maintaining high standards.
- Carry out pre-tenancy interviews and provide ongoing support to help customers sustain their tenancies.
- Monitor and improve estate standards, including communal areas, grounds maintenance and safety compliance.
- Build strong relationships with local authorities, police and community partners to address local issues and improve neighbourhoods.
- Maintain accurate case records, ensure GDPR compliance and meet performance targets while managing your own workload.
What We’re Looking For:
- CIH Level 3 qualification, or willingness to work towards it.
- Proven experience in estate and neighbourhood management within a housing environment.
- Experience of managing people, including providing direction and performance support where required.
- Strong understanding of housing regulation and the ability to apply this in practice.
- Experience of building effective relationships with local authorities and external partners.
- Confidence using housing management systems and maintaining accurate records.
- Ability to work flexibly across a large geographical area and prioritise a varied workload.
- A collaborative, resilient approach with the ability to remain calm and effective when handling complex situations.
Other requirements: DBS clearance, a full UK driving licence, access to your own vehicle and willingness to travel are all essential.
Eligibility: We do not provide visa sponsorship. Candidates must be eligible to work in the United Kingdom.
Closing: 7 June.
The Benefits:
- Flexible Working
- Pension Contributions
- Cycle to Work Scheme
- Employee Assistance Programme
- State of the Art IT Equipment
- Volunteer Days
- Pension Scheme
- Life Assurance
- Health Cash Plan
- Generous Annual Leave
- Career Development
Community Housing Officer – Estates & Tenancy Lead in Peterborough employer: Amplius
At Amplius, we pride ourselves on fostering a supportive and collaborative work environment where our employees can thrive. As a Community Housing Officer in Peterborough, you will benefit from flexible working arrangements, generous annual leave, and robust career development opportunities, all while making a meaningful impact in the lives of our residents. Join us to be part of a team that values strong relationships and community engagement, ensuring that you feel proud of the work you do every day.
StudySmarter Expert Advice🤫
We think this is how you could land Community Housing Officer – Estates & Tenancy Lead in Peterborough
✨Tip Number 1
Get to know the company culture before your interview. Check out Amplius' social media and website to see how they engage with the community. This will help you tailor your answers and show that you're genuinely interested in their mission.
✨Tip Number 2
Practice your responses to common interview questions, especially those related to managing tenancies and building relationships. We recommend using the STAR method (Situation, Task, Action, Result) to structure your answers effectively.
✨Tip Number 3
Don’t forget to prepare some thoughtful questions for your interviewer. Ask about their approach to community engagement or how they handle complex tenancy issues. This shows you're proactive and really care about the role.
✨Tip Number 4
Finally, apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Community Housing Officer – Estates & Tenancy Lead in Peterborough
Some tips for your application 🫡
Show Your Passion for Community:When writing your application, let your enthusiasm for community engagement shine through. We want to see how you connect with people and tackle issues that matter to them. Share any relevant experiences that highlight your commitment to building great neighbourhoods.
Tailor Your Application:Make sure to customise your application to reflect the specific requirements of the Community Housing Officer role. Highlight your experience in estate and neighbourhood management, and don’t forget to mention your understanding of housing regulations. We love seeing candidates who take the time to align their skills with our needs!
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language and avoid jargon where possible. We appreciate a well-structured application that makes it easy for us to see your qualifications and experiences at a glance.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it helps us keep everything organised on our end. We can’t wait to hear from you!
How to prepare for a job interview at Amplius
✨Know Your Community
Before the interview, take some time to research the communities you’ll be working with. Understand their needs and challenges, and think about how you can contribute to making them better. This will show your genuine interest in the role and help you connect with the interviewers.
✨Showcase Your Experience
Be ready to discuss your previous experience in estate and neighbourhood management. Prepare specific examples of how you've handled complex tenancy issues or built relationships with local authorities. This will demonstrate your capability and give the interviewers confidence in your skills.
✨Demonstrate Compliance Knowledge
Brush up on housing regulations and compliance requirements relevant to the role. Be prepared to discuss how you’ve applied this knowledge in past roles. Showing that you understand the legal side of housing management will set you apart from other candidates.
✨Ask Insightful Questions
Prepare thoughtful questions to ask at the end of your interview. Inquire about the team dynamics, community initiatives, or how success is measured in the role. This not only shows your enthusiasm but also helps you gauge if the company culture aligns with your values.
