At a Glance
- Tasks: Lead the sales process for new homes, ensuring a smooth customer journey from enquiry to handover.
- Company: Join Amplius, a leading housing provider making a difference in people's lives.
- Benefits: Enjoy a competitive salary, car allowance, and hybrid working options.
- Other info: Be part of a dynamic team with opportunities for career growth and impact.
- Why this job: Help people find their dream homes while developing your sales skills in a supportive team.
- Qualifications: Experience in off-plan sales and strong customer service skills are essential.
Salary: £38,850 (plus car allowance of £2,750) per year
Location: Hybrid - Peterborough
Contract: Permanent, full-time
Your week: 36.25 hours Monday to Friday 9am to 5.15pm
Snapshot of your role:
- Take ownership of customers from qualified enquiry through to legal completion and handover, ensuring continuity and a high-quality customer journey.
- Deliver customer handovers and home demonstrations, supporting understanding of home features, warranties, and aftercare processes.
- Act as a key user of the CRM system, ensuring accurate recording of enquiries, compliance data, and sales milestones.
- Provide exceptional customer service and ensure a positive customer journey at all stages of the process.
- Ensure all sales activity complies with Homes England requirements, Shared Ownership Code, Section 106 obligations, and internal policies, maintaining complete audit-ready sales files.
- Lead on the full sales lifecycle from scheme launch to completion, including preparing homes for market, maintaining low void levels, and supporting off-plan reservations.
- Support sales and marketing activity, including route-to-market decisions, external agent performance, and the use of customer feedback and advocacy.
- Manage sales progression activities including system updates, stakeholder coordination, reporting on KPIs, and supporting continuous improvement across sales processes.
What we’re looking for:
- Proven experience delivering off-plan sales within a development-led programme, with a strong track record in selling Shared Ownership homes from launch through to legal completion.
- Strong understanding of Shared Ownership affordability, eligibility and nomination processes, alongside Section 106 obligations, Homes England requirements and the Capital Funding Guide.
- Experience managing multiple schemes, sales pipelines, marketing activity and budgets in a fast-paced environment, balancing commercial performance with regulatory compliance.
- Strong customer case management, communication and interpersonal skills, with the ability to manage complex conversations and maintain high-quality, accurate sales data.
A full UK driving licence & access to a vehicle is essential for this role. DBS clearance is required for this role.
Important - We do not provide visa sponsorship; you must be eligible to work in the UK. You must reside in the UK for the duration of your employment and provide Right to Work evidence.
Closing: 31 May. Interviews in Peterborough: Week commencing 8 June.
If you have any questions, please contact the Amplius Talent Team and we’ll be happy to assist you.
The Company: Amplius is one of the largest housing providers across the Midlands, East and Southeast of England. We own and manage more than 37,000 homes and deliver a range of quality services, including care and support, specialist housing and home ownership options. We’re a team of over 1,300 colleagues driven to have a positive impact on people’s lives and provide affordable homes that make a difference.
Locations
New Build Sales Officer in Peterborough, Walton employer: Amplius
At Amplius, we pride ourselves on being an exceptional employer, offering a supportive and collaborative work culture that empowers our New Build Sales Officers to thrive. With a focus on employee growth and development, we provide comprehensive training and opportunities for career advancement, all while ensuring a healthy work-life balance through our hybrid working model in Peterborough. Join us in making a meaningful impact by helping people find their homes, backed by competitive salaries and a commitment to quality service.
StudySmarter Expert Advice🤫
We think this is how you could land New Build Sales Officer in Peterborough, Walton
✨Tip Number 1
Get to know the company inside out! Research Amplius, their values, and their approach to customer service. This will help you tailor your conversations during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your pitch! Be ready to explain how your experience aligns with the role of New Build Sales Officer. Highlight your successes in off-plan sales and your understanding of Shared Ownership – this is your chance to shine!
✨Tip Number 3
Network like a pro! Connect with current or former employees on LinkedIn. They can provide insider tips about the interview process and what it’s really like to work at Amplius. Plus, it shows initiative!
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It keeps you fresh in their minds and shows your enthusiasm for the role. And remember, apply through our website for the best chance!
We think you need these skills to ace New Build Sales Officer in Peterborough, Walton
Some tips for your application 🫡
Read the Job Description Carefully:Before you start your application, take a good look at the job description. It’s packed with info about what we’re looking for in a New Build Sales Officer, so make sure you understand the role and how your experience fits in.
Tailor Your CV and Cover Letter:When you apply, don’t just send the same old CV and cover letter. We want to see how your skills and experiences match up with what we need. Highlight your experience in off-plan sales and customer service to really stand out!
Showcase Your Customer Service Skills:Since this role is all about delivering an exceptional customer journey, make sure to highlight any relevant customer service experience. Share specific examples of how you've gone above and beyond for customers in the past.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need about the role and our company there!
How to prepare for a job interview at Amplius
✨Know Your Stuff
Make sure you brush up on your knowledge of Shared Ownership homes and the sales process. Understand the key regulations like Section 106 obligations and Homes England requirements, as these will likely come up in conversation.
✨Showcase Your Customer Service Skills
Prepare examples that highlight your experience in delivering exceptional customer service. Think about times when you’ve managed complex conversations or ensured a smooth customer journey, as this role is all about helping people find their new homes.
✨Be Ready to Discuss Sales Strategies
Since you'll be involved in strategic sales and marketing activities, be prepared to discuss your approach to managing sales pipelines and marketing budgets. Have some ideas ready on how you would maintain low void levels and support off-plan reservations.
✨Demonstrate Team Spirit
This role involves working within a collaborative team, so be ready to talk about your teamwork experiences. Share how you've contributed to team goals and supported colleagues in a fast-paced environment, as this will show you’re a great fit for their culture.
