Amplius is recruiting a Complaint Resolution Officer to investigate customer complaints, gather evidence and work with colleagues and contractors to achieve fair outcomes. The role offers a hybrid pattern with weekly office presence in Milton Keynes or Rushden and initial training on-site.
You will provide empathetic, timely updates to customers, ensure complaints are handled within timescales and regulatory requirements, and maintain accurate records while identifying lessons learned to drive
#J-18808-LjbffrHousing Complaints Investigator & Resolutions Advocate in Milton Keynes employer: Amplius
At Amplius, we pride ourselves on being an excellent employer, offering a supportive team environment where our Estates Maintenance Operatives can thrive. With ongoing training and development opportunities, generous pension contributions, and the provision of a company van and equipment, we ensure our employees feel valued and equipped to make a real difference in the Milton Keynes community. Join us to enjoy a fulfilling role that not only enhances your skills but also contributes to creating attractive neighbourhoods.
