At a Glance
- Tasks: Lead a team of Housing Officers and manage complex neighbourhood cases.
- Company: Join a forward-thinking organisation based in Milton Keynes, covering Central Bedfordshire.
- Benefits: Enjoy flexible working, generous annual leave, and a cycle to work scheme.
- Other info: DBS clearance and a full UK driving licence are essential for this position.
- Why this job: This role offers the chance to drive community initiatives and improve estate standards.
- Qualifications: CIH Level 4 and extensive experience in tenancy and neighbourhood management are required.
The predicted salary is between 52736 - 52736 £ per year.
Salary: £52,736.00 per annum
Location: Hybrid with a weekly presence in our Milton Keynes office covering a patch across Central Bedfordshire. Occasional travel to Rushden and Peterborough offices may be required.
Contract: Permanent, Full Time
Hours: 36.25 hours per week (Mon‑Fri 8:45 am‑5:00 pm, 1‑hour break)
Closing Date: Friday 26th June 2026
Important – We do not provide visa sponsorship; you must be eligible to work in the UK and provide Right to Work evidence.
Snapshot of your role
- Lead and manage a team of Housing Officers, providing direction, coaching, and performance management.
- Oversee tenancy management, ensuring compliance with agreements, policies, legislation, and regulatory standards.
- Manage complex neighbourhood cases, including tenancy compliance, property condition, and voids, ensuring properties are maintained and re‑let efficiently.
- Drive improvements in estate standards, safety, and neighbourhood appearance through inspections, initiatives, and collaboration with internal teams.
- Build and maintain strong partnerships with local authorities, police, community groups, and voluntary sector organisations.
- Champion customer engagement, gathering feedback, building trust, and co‑producing local initiatives to enhance community cohesion.
- Coordinate operations to address hotspot areas and emerging neighbourhood issues.
- Ensure accurate case management, audits, and reporting in line with GDPR, data‑sharing protocols, and organisational policies.
- Act as the regional lead for estate and neighbourhood issues, providing senior management with timely reports and insights.
What We’re Looking For
- CIH Level 4 (achieved, working towards, or willing to undertake)
- Extensive experience in tenancy, estate and neighbourhood management.
- Knowledge of Housing and Tenancy Law and current regulatory requirements.
- Proven team leadership and direct line management experience.
- Ability to build strong relationships with partners, stakeholders, and colleagues.
- Proficient in housing management systems (Open Housing) and able to drive service improvements.
- Willingness to travel across a large geographical area as required.
- A full UK driving licence is essential for this role.
- DBS clearance is required for this role.
Benefits
- Flexible working
- Pension contributions
- Cycle to work scheme
- Employee Assistance Programme
- State of the art IT equipment
- Volunteer days
- Life Assurance
- Health Cash Plan
- Generous annual leave
- Career development
Housing & Neighbourhood Manager in Milton Bryan employer: Amplius
This organisation is committed to enhancing community cohesion and safety in Central Bedfordshire. Employees benefit from a flexible working environment and state-of-the-art IT equipment. The team values strong partnerships with local authorities and community groups.
