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- Tasks: As a Housing Officer, you'll manage tenant relationships and ensure properties meet safety standards.
- Company: Amplius is a dynamic social housing provider focused on sustainability and tenant well-being.
- Benefits: Enjoy hybrid working, competitive salary, and opportunities for professional growth.
- Why this job: Join a mission-driven team making a real impact in the community and enhancing lives.
- Qualifications: No specific qualifications required; passion for housing and community service is key.
- Other info: This role involves travel across Gainsborough and Scunthorpe, with one day in the Lincoln office.
Housing Officer
Is this the role you are looking for If so read on for more details, and make sure to apply today.
Salary £37,400
Location Hybrid – Lincoln
At Amplius, we’re committed to building safer, stronger neighbourhoods and supporting our customers to live well in the homes they value. As a Housing Officer, you’ll play a key role in delivering high-quality tenancy, housing and neighbourhood services across Amplius’ North area of operation. Working closely with residents, colleagues and partners, you’ll help keep our neighbourhoods safe, well maintained and welcoming, while supporting customers to sustain their tenancies and build resilient communities.
Salary: £37,400 per year (plus car allowance)
Contract: Permanent
Your week: 36.25 (Monday – Friday 9am – 5.15pm)
Location: Hybrid with a weekly presence in our Lincoln office.
Snapshot of your role
* Manage tenancies end to end, including complex housing and neighbourhood cases, ensuring compliance with legislation, policies and tenancy agreements.
* Lead on estate and neighbourhood management across a defined patch, maintaining high standards of safety, appearance and regulatory compliance.
* Minimise voids and support efficient re-letting by completing robust pre-tenancy interviews and helping customers to sustain successful tenancies.
* Maintain a strong, visible presence on patch, responding promptly to customer concerns and acting as the lead advocate for emerging estate issues.
* Work in partnership with Local Authorities, Police, voluntary organisations and community groups to address hotspot areas and improve neighbourhood safety.
* Champion customer engagement, safeguarding, inclusion and empowerment, co-producing local initiatives that strengthen community cohesion.
* Manage workload and performance effectively, maintaining accurate case records, meeting targets, participating in out-of-hours cover, and line managing Housing or Neighbourhood Assistants where required.
What we’re looking for
* CIH Level 3 qualification (achieved, working towards, or willing to undertake).
* Strong experience in estate and neighbourhood management, including managing complex services and priorities.
* Proven line management experience, with the ability to lead, support and develop teams through change.
* Up-to-date knowledge of the housing regulatory environment, with the ability to apply this in practice and embed it into ways of working.
* Excellent partnership-working skills, building effective relationships with Local Authorities and other key stakeholders.
* Resilient, adaptable and collaborative, with the ability to work across teams, use housing systems confidently and travel across a large geography as required.
A full UK driving license is essential for this role.
DBS clearance is required for this role
Please read the attached Job Description before applying so you get the full scope of the role. xiskglj
Important – We do not provide visa sponsorship; you must be eligible to work in the UK. You must reside in the UK for the duration of your employment and provide Right to Work evidence.
Closing: 30 January
Interviews: 11 February
We reserve the right to close the vacancy early in response to an overwhelming number of applications or a change in business priorities
Housing Officer employer: Amplius
Contact Detail:
Amplius Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housing Officer
✨Tip Number 1
Familiarise yourself with the local housing market in Gainsborough and Scunthorpe. Understanding the specific challenges and opportunities in these areas will help you demonstrate your knowledge during interviews.
✨Tip Number 2
Network with professionals in the social housing sector. Attend local events or join online forums to connect with current Housing Officers or related roles, as they can provide valuable insights and potentially refer you.
✨Tip Number 3
Research Amplius and their mission. Being able to articulate how your values align with theirs, especially regarding tenant safety and sustainability, will show your genuine interest in the role and the organisation.
✨Tip Number 4
Prepare for situational questions that may arise during the interview. Think of examples from your past experiences where you've successfully handled tenant issues or contributed to community initiatives, as this will highlight your suitability for the role.
We think you need these skills to ace Housing Officer
Some tips for your application 🫡
Understand the Role: Read the job description for the Housing Officer position carefully. Make sure you understand the key responsibilities and requirements, such as tenant safety and sustainability, to tailor your application accordingly.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous experience in social housing or related fields. Use specific examples that demonstrate your ability to manage properties and support tenants effectively.
Showcase Your Skills: Make sure to highlight skills that are relevant to the role, such as communication, problem-solving, and organisational skills. Provide examples of how you've used these skills in past roles to make a positive impact.
Craft a Compelling Cover Letter: Write a personalised cover letter that reflects your passion for social housing and aligns with Amplius's mission. Mention why you want to work with them specifically and how you can contribute to their goals.
How to prepare for a job interview at Amplius
✨Understand the Company Mission
Before your interview, take some time to research Amplius and their mission to deliver homes that make a difference. Familiarise yourself with their focus on tenant safety, sustainability, and smart property investment, as this will help you align your answers with their values.
✨Showcase Relevant Experience
Be prepared to discuss your previous experience in housing or social services. Highlight specific examples where you've made a positive impact, particularly in areas related to tenant support or property management, as this will demonstrate your suitability for the role.
✨Prepare Questions
Interviews are a two-way street, so prepare thoughtful questions to ask your interviewers. Inquire about their current projects, challenges they face in the housing sector, or how they measure success in their roles. This shows your genuine interest in the position and the company.
✨Demonstrate Flexibility and Adaptability
Given the hybrid nature of the role, be ready to discuss your ability to work independently and manage your time effectively. Share examples of how you've adapted to changing circumstances in previous jobs, especially if it involved travel or working in different locations.
