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- Tasks: Build strong relationships with residents and manage neighbourhood issues effectively.
- Company: Amplius, a people-first organisation focused on community and housing.
- Benefits: Competitive salary of £37,400, car allowance, and hybrid working.
- Why this job: Make a real difference in people's lives and shape proud communities.
- Qualifications: Knowledge of Housing Law and experience in partnership working required.
- Other info: Flexible team environment with opportunities for personal growth.
Covering Rushden – Hybrid
£37,400 per annum + car allowance
Full Time, Permanent
People come first here. As a Housing Officer at Amplius, you’ll build strong relationships with residents, show up consistently in your neighbourhoods and treat every situation with fairness and respect. You’ll work together with colleagues and partners, take responsibility for doing the right thing, and stay focused on making homes and estates places people feel proud of.
If you’re driven to make a real difference and want a role where your values matter as much as your experience, help shape neighbourhoods where people are proud to call home.
Salary: £37,400 per annum + car allowance
Contract: Permanent, Full Time
Your week: 36.25 hours (Monday to Friday 9am – 5:15pm)
Location: Hybrid – working 1 day per week from our Rushden office. You will also be expected to spend time on patch.
Snapshot of your role:
- Work alongside the Allocations Team and Empty Homes Team to support all new lettings, completing pre-tenancy interviews and viewings ensuring that key performance indicators in respect of re-let times and void loss are achieved and exceeded.
- Effectively manage starter tenancies in accordance with Amplius’ policy and procedure; complete new tenant visits to ensure the customer has moved in and is complying with the terms of their tenancy. If necessary, engage with our Community Safety Team to initiate legal action for any breaches of tenancy, attending court and evictions as required.
- Be the lead in respect of managing and reviewing complaints of neighbourhood management issues, property condition and hoarding in accordance with Amplius’ policy and procedure and working alongside the Community Safety Team where needed.
- Work with internal and external partners to identify areas of neighbourhood and estate improvement and regeneration.
- Ensure that potential safeguarding issues involving both adults and children are identified and managed in partnership with other agencies.
- Support tenants who have suffered domestic abuse, working proactively with other agencies to advise and protect victims.
What we’re looking for:
- Knowledge of Housing Law and experience of practical application of legislation and legal processes.
- Ability to demonstrate effective partnership working that has yielded successful results for both the business and customer(s).
- Can prioritise workloads and is able to meet set deadlines.
- A good working knowledge of IT applications such as Word, Excel, email and Microsoft Outlook.
- Able to work on own initiative and as a flexible team member, willing to support colleagues and take on varied tasks.
A full UK driving license is essential for this role. DBS clearance is required for this role.
Please read the attached Job Description before applying so you get the full scope of the role.
Important - We do not provide visa sponsorship; you must be eligible to work in the UK. You must reside in the UK for the duration of your employment and provide Right to Work evidence.
Closing date: 12th February 2026
Interviews: 24th February 2026
We reserve the right to close the vacancy early in response to an overwhelming number of applications or a change in business priorities.
Have questions? Contact the Amplius Recruitment Team and we’ll be in touch to support you with any questions, queries or conundrums.
Housing Officer in Higham Ferrers employer: Amplius
Contact Detail:
Amplius Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housing Officer in Higham Ferrers
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on Amplius. Check out their website and social media to see what they value. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Grab a friend or family member and do some mock interviews. Focus on common questions for Housing Officers, like how you’d handle tenant complaints or work with community safety teams. The more you practice, the more confident you'll feel!
✨Tip Number 3
Show off your soft skills! As a Housing Officer, building relationships is key. Be ready to share examples of how you've successfully worked with others, resolved conflicts, or supported vulnerable tenants. This will highlight your ability to make a real difference in the community.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a nice touch and keeps you fresh in their minds as they make their decision. Plus, it shows you’re proactive and keen!
We think you need these skills to ace Housing Officer in Higham Ferrers
Some tips for your application 🫡
Read the Job Description Carefully: Before you dive into your application, take a good look at the job description. It’s packed with info about what we’re looking for in a Housing Officer, so make sure you understand the role and its requirements.
Tailor Your CV and Cover Letter: Don’t just send out a generic CV! We want to see how your experience aligns with the specific skills and values mentioned in the job description. Highlight relevant experiences that show you can thrive in this role.
Show Your Passion for Community Work: As a Housing Officer, building relationships is key. In your application, share examples of how you’ve positively impacted communities or worked with residents. We love seeing candidates who are genuinely passionate about making a difference!
Apply Through Our Website: When you’re ready to apply, make sure you do it through our website. It’s the easiest way for us to keep track of your application and ensures you’re considered for the role. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at Amplius
✨Know Your Housing Law
Brush up on your knowledge of housing law and relevant legislation before the interview. Be prepared to discuss how you've applied this knowledge in real situations, as it’s crucial for the Housing Officer role.
✨Showcase Your People Skills
Since building strong relationships with residents is key, think of examples where you've successfully managed relationships or resolved conflicts. Highlight your ability to treat every situation with fairness and respect.
✨Demonstrate Teamwork
Amplius values collaboration, so be ready to share experiences where you’ve worked effectively with colleagues or external partners. Discuss specific outcomes that resulted from your teamwork.
✨Prepare for Scenario Questions
Expect scenario-based questions related to neighbourhood management and tenant support. Think through potential challenges you might face and how you would handle them, especially regarding safeguarding and domestic abuse situations.
