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- Tasks: Manage a residential scheme, ensuring residents' welfare and fostering community spirit.
- Company: Join a supportive team dedicated to enhancing residents' lives.
- Benefits: Salary up to £27,000, on-site accommodation, and a stable work schedule.
- Why this job: Live on-site and make a real difference in residents' lives while building a vibrant community.
- Qualifications: Customer-focused with strong communication skills and conflict resolution experience.
- Other info: Enjoy a dynamic role with opportunities for personal growth and community engagement.
The predicted salary is between 27000 - 27000 £ per year.
In our Residential Scheme Manager role, you'll be managing our Scheme efficiently, ensuring residents' welfare, safety, and comfort while fostering a sense of community. As a Residential Scheme Manager, you will be required to live on-site, offering a unique opportunity to reside within the community you support. Accommodation is provided in a 2-bedroom bungalow at the Scheme. A separate on-site office at the Scheme will be provided for work-related duties.
Salary: Up to £27,000 per annum
Contract: Permanent Full-Time
Your week: 36.25 (Monday - Friday 8.30am - 4.45pm with 1 hour lunch unpaid)
Location: Marlborough Court Nottingham, NG2 6BY
Snapshot of your role:
- Manage the scheme in an efficient and effective manner, ensuring that a safe, secure, well-kept and pleasant environment is maintained.
- Oversee the welfare of our residents that will enable them to live independently, whilst also providing a calm and attentive response in the event of an emergency.
- Take on the management of service delivery, with particular attention to housing management and maintenance issues.
- Engaging residents and developing a tight knit community spirit through the facilitation of regular social events and activities.
- Working independently as a lone worker with support from colleagues and management.
What we're looking for:
- Customer focused background with the ability to actively listen to customers and seek win/win solutions.
- High level of commitment to providing efficient and caring services to our Amplius customers.
- Basic digital skills (Microsoft Office etc).
- Excellent communication skills (verbal and written communication) and the ability to negotiate and influence where appropriate.
- Previous experience in being able to resolve conflict and remain impartial and professional.
- A full UK driving license and access to a vehicle is essential for this role to visit our customers.
Please read the attached Job Description before applying so you get the full scope of the role.
Closing: 25th March
We reserve the right to close the vacancy early in response to an overwhelming number of applications or a change in business priorities.
Residential Scheme Manager (Permanent) in Derby employer: Amplius
Contact Detail:
Amplius Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Residential Scheme Manager (Permanent) in Derby
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on Marlborough Court and its community. Understanding their values and how they engage with residents will help you connect during your conversation.
✨Tip Number 2
Practice your communication skills! As a Residential Scheme Manager, you'll need to be a pro at listening and responding. Try role-playing common scenarios with a friend to boost your confidence and refine your approach.
✨Tip Number 3
Show off your problem-solving skills! Think of examples from your past experiences where you've resolved conflicts or improved a situation. Be ready to share these stories in your interview to demonstrate your capability.
✨Tip Number 4
Apply through our website! We want to see your application come through directly. It shows you're keen and makes it easier for us to keep track of your progress. Plus, it’s super simple!
We think you need these skills to ace Residential Scheme Manager (Permanent) in Derby
Some tips for your application 🫡
Read the Job Description Thoroughly: Before you start your application, take a good look at the job description. It’s packed with info about what we’re looking for and will help you tailor your application to show us why you’re the perfect fit!
Showcase Your Customer Focus: In your written application, highlight your customer service experience. We want to see how you’ve actively listened to customers and found solutions that work for everyone. This is key for the Residential Scheme Manager role!
Communicate Clearly: Make sure your written communication is clear and professional. Use proper grammar and structure your application well. We appreciate good communication skills, so let that shine through in your writing!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Amplius
✨Know Your Community
Before the interview, take some time to research the community you'll be managing. Understand the demographics, needs, and any ongoing issues. This will show your potential employer that you're genuinely interested in the role and ready to engage with residents.
✨Showcase Your Customer Focus
Prepare examples from your past experiences where you've successfully resolved conflicts or provided exceptional customer service. Highlighting your ability to listen actively and find win/win solutions will resonate well with the interviewers.
✨Demonstrate Your Communication Skills
Since excellent communication is key for this role, practice articulating your thoughts clearly. You might even want to prepare a few scenarios where you had to negotiate or influence others, as this will showcase your verbal and written skills effectively.
✨Be Ready for Situational Questions
Expect questions that assess how you'd handle emergencies or manage service delivery. Think of specific situations where you had to act independently and calmly. This will help you illustrate your capability to manage the scheme efficiently and ensure residents' welfare.