At a Glance
- Tasks: Oversee high-quality repairs and ensure customer satisfaction in their homes.
- Company: Join Amplius, a company dedicated to improving living spaces.
- Benefits: Competitive salary, car allowance, and a supportive work environment.
- Other info: Home-based role with site visits and great team collaboration.
- Why this job: Make a real difference in people's lives through quality home repairs.
- Qualifications: Building-related qualification or relevant experience required.
The predicted salary is between 44858 - 44858 € per year.
As a Repairs Surveyor, you'll oversee the delivery of high-quality repair and void services, ensuring all work meets Amplius standards while creating a positive experience for customers. If you're passionate about excellent service and making a meaningful difference to people's homes, this could be the perfect role for you.
Salary: £44,858.80 per year (plus car allowance of £2,750.28)
Contract: Permanent, full time
Your week: 36.25hrs Monday - Friday 9am - 5.15pm
Location: Home-based with site visits across Amplius central region 4 days per week, as well as monthly team days at the Peterborough office.
Snapshot of your role:
- Identify and manage property defects in customer homes, ensuring repairs are completed to a high standard.
- Carry out inspections and surveys, providing clear written reports and recommending the best solutions.
- Review and respond to customer complaints, ensuring issues are addressed promptly and promises are kept.
- Monitor contractor and service performance, including KPIs such as first-time fix, customer satisfaction and completion times.
- Undertake quality checks on completed works, ensuring compliance with health & safety, building regulations and internal standards.
- Work collaboratively across teams, contributing to the overall performance of our homes and improving the customer repair experience.
What we're looking for:
- A building-related qualification or relevant professional experience.
- Strong understanding of housing repairs, maintenance and common building defects.
- Confident at carrying out surveys, diagnosing issues and recommending solutions.
- Excellent communication skills with a customer-focused mindset.
- High attention to detail with strong report-writing and record-keeping skills.
- Ability to work independently, manage a varied caseload and meet deadlines.
- A full UK driving license is essential for this role.
- DBS clearance is required for this role.
Important - We do not provide visa sponsorship; you must be eligible to work in the UK. You must reside in the UK for the duration of your employment and provide Right to Work evidence.
Closing: 4 June
Interviews: 8th, 10th and 12th June
We reserve the right to close the vacancy early in response to an overwhelming number of applications or a change in business priorities.
Repairs Surveyor in Cambridge employer: Amplius
Amplius is an exceptional employer that prioritises employee satisfaction and professional growth, offering a supportive work culture where your contributions directly impact the quality of homes for our customers. With a competitive salary, car allowance, and the flexibility of home-based work combined with site visits, you will enjoy a balanced work-life environment while being part of a dedicated team that values excellence in service delivery.
StudySmarter Expert Advice🤫
We think this is how you could land Repairs Surveyor in Cambridge
✨Tip Number 1
Network like a pro! Reach out to your contacts in the industry and let them know you're on the hunt for a Repairs Surveyor role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research common interview questions for Repairs Surveyors and practice your responses. Make sure you can showcase your experience with property defects and customer service, as these are key to impressing the hiring team.
✨Tip Number 3
Show off your skills! Bring along examples of your previous work, like reports or case studies, to demonstrate your attention to detail and problem-solving abilities. This will help you stand out as a candidate who truly understands the role.
✨Tip Number 4
Don't forget to apply through our website! We love seeing applications come directly from candidates who are genuinely interested in joining us at Amplius. Plus, it makes it easier for us to keep track of your application!
We think you need these skills to ace Repairs Surveyor in Cambridge
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your experience in housing repairs and customer service. We want to see how your skills align with the role of Repairs Surveyor, so don’t hold back on showcasing your relevant achievements!
Show Off Your Communication Skills:Since excellent communication is key for this role, use your application to demonstrate your ability to convey information clearly. Whether it’s through your writing style or examples of past experiences, let us know how you keep customers informed and satisfied.
Be Detail-Oriented:Attention to detail is crucial for a Repairs Surveyor. When writing your application, make sure to proofread for any errors and ensure that your reports or examples are thorough. This will show us that you take pride in your work and understand the importance of accuracy.
Apply Through Our Website:We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy and straightforward!
How to prepare for a job interview at Amplius
✨Know Your Stuff
Make sure you brush up on your knowledge of housing repairs and common building defects. Be ready to discuss specific examples from your experience where you've successfully diagnosed issues and recommended solutions. This will show that you’re not just familiar with the theory, but you can apply it in real-world situations.
✨Customer Focus is Key
Since this role is all about creating a positive experience for customers, think of instances where you've gone above and beyond to resolve customer complaints or improve their experience. Prepare to share these stories during the interview to demonstrate your customer-focused mindset.
✨Show Off Your Communication Skills
As a Repairs Surveyor, you'll need to write clear reports and communicate effectively with various stakeholders. Practice explaining complex ideas simply and clearly. You might even want to prepare a mock report to showcase your writing skills if asked.
✨Be Ready for Practical Scenarios
Expect some scenario-based questions where you’ll need to demonstrate how you would handle specific repair situations or customer complaints. Think through potential challenges you might face in the role and how you would address them, showing your problem-solving skills and attention to detail.
