New Build Sales Officer in Cambridge

Salary: £38,850 (plus car allowance of £2,750) per year

Location: Hybrid - Peterborough

Contract: Permanent, full-time

Be part of helping people find a place to call home. At Amplius, our New Build Sales Officers play a key role in delivering an exceptional customer journey across a diverse and growing portfolio of new homes. From first enquiry to post-handover support, you'll lead the end-to-end sales process for predominantly Shared Ownership homes, helping customers take their next step with confidence. Working within a fast-paced and collaborative team, you'll contribute to strategic sales and marketing activity while delivering a high-quality, compliant service that reflects our commitment to customers, quality, and value for money.

Your week: 36.25 hours Monday to Friday 9am to 5.15pm

Snapshot of your role:

• Take ownership of customers from qualified enquiry through to legal completion and handover, ensuring continuity and a high-quality customer journey.
• Deliver customer handovers and home demonstrations, supporting understanding of home features, warranties, and aftercare processes.
• Act as a key user of the CRM system, ensuring accurate recording of enquiries, compliance data, and sales milestones.
• Provide exceptional customer service and ensure a positive customer journey at all stages of the process.
• Ensure all sales activity complies with Homes England requirements, Shared Ownership Code, Section 106 obligations, and internal policies, maintaining complete audit-ready sales files.
• Lead on the full sales lifecycle from scheme launch to completion, including preparing homes for market, maintaining low void levels, and supporting off-plan reservations.
• Support sales and marketing activity, including route-to-market decisions, external agent performance, and the use of customer feedback and advocacy.
• Manage sales progression activities including system updates, stakeholder coordination, reporting on KPIs, and supporting continuous improvement across sales processes.

What we're looking for:

• Proven experience delivering off-plan sales within a development-led programme, with a strong track record in selling Shared Ownership homes from launch through to legal completion.
• Strong understanding of Shared Ownership affordability, eligibility and nomination processes, alongside Section 106 obligations, Homes England requirements and the Capital Funding Guide.
• Experience managing multiple schemes, sales pipelines, marketing activity and budgets in a fast-paced environment, balancing commercial performance with regulatory compliance.
• Strong customer case management, communication and interpersonal skills, with the ability to manage complex conversations and maintain high-quality, accurate sales data.
• A full UK driving licence & access to a vehicle is essential for this role.
• DBS clearance is required for this role.

Important - We do not provide visa sponsorship; you must be eligible to work in the UK. You must reside in the UK for the duration of your employment and provide Right to Work evidence.

Closing: 31 May

Interviews in Peterborough: Week commencing 8 June

We reserve the right to close the vacancy early in response to an overwhelming number of applications or a change in business priorities.

If you have any questions, please contact the Amplius Talent Team and we'll be happy to assist you.

The Company Amplius is one of the largest housing providers across the Midlands, East and Southeast of England. We own and manage more than 37,000 homes and deliver a range of quality services, including care and support, specialist housing and home ownership options. We're a team of over 1,300 colleagues driven to have a positive impact on people's lives and provide affordable homes that make a difference.