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- Tasks: Support customers with welfare benefits and financial advice to enhance their wellbeing.
- Company: Join Amplius, a compassionate organisation dedicated to financial stability.
- Benefits: Competitive salary, hybrid work, and a supportive team environment.
- Why this job: Make a real difference in people's lives by helping them secure their entitlements.
- Qualifications: Experience in welfare benefits advice and strong communication skills required.
- Other info: Opportunity for career growth and making a positive impact in the community.
The predicted salary is between 39000 - 39000 £ per year.
Salary: £39,200
Location: Hybrid - weekly presence required in Peterborough, Rushden or Boston office
As a Welfare Benefits Advisor at Amplius, you'll provide specialist welfare benefits and income-maximisation advice to support customers' financial wellbeing and help them sustain their tenancies. You'll deliver compassionate, person-centred support, ensuring customers receive the benefits they're entitled to and helping them build long-term financial stability.
Contract: Permanent
Your week: 36.25 (Mon - Fri)
Snapshot of your role:
- Support customers to maximise income through benefits, grants and other entitlements
- Complete financial health checks, identify risks and provide tailored advice to support tenancy sustainment
- Help customers complete benefit applications, reconsiderations and appeals, including tribunal representation
- Liaise with DWP, local authorities and partner agencies to resolve benefit-related issues
- Provide budgeting and money management advice to build financial capability and resilience
- Support customers at risk of financial hardship, accessing hardship funds and signposting to specialist services
What we're looking for:
- Experience delivering welfare benefits or financial inclusion advice in housing, local authority or advice agency settings
- Experience supporting complex claims, reconsiderations and appeals
- Knowledge of the UK welfare benefits system including Universal Credit, Housing Benefit, PIP and legacy benefits
- Experience providing budgeting advice and managing a caseload
- Empathetic communicator able to explain complex information clearly and sensitively
Desirable:
- CIH Level 3 in Housing or equivalent (or working towards)
- Experience representing customers at tribunal hearings
- Familiarity with CRM systems such as Microsoft Dynamics
- Knowledge of financial inclusion initiatives, fuel poverty schemes or income maximisation strategies
A full UK driving licence, access to own car and willingness to travel to customers' homes as and when is required. DBS clearance may be required for this role.
Please read the attached Job Description before applying so you understand the full scope of the role.
Timeline:
- Closing: 20th February
- Phone Screenings: 3rd March
- Virtual Interviews: 10th March
Important: We do not provide visa sponsorship; you must be eligible to work in the UK and provide Right to Work evidence. We reserve the right to close the vacancy early in response to an overwhelming number of applications or a change in business priorities.
Welfare Benefits Advisor in Boston employer: Amplius
Contact Detail:
Amplius Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Welfare Benefits Advisor in Boston
✨Tip Number 1
Network like a pro! Reach out to your connections in the welfare benefits sector. We all know that sometimes it’s not just what you know, but who you know. Attend local events or join online forums to meet people who can give you the inside scoop on job openings.
✨Tip Number 2
Prepare for those interviews! Research Amplius and understand their mission. We want to show them that you’re not just another candidate; you’re genuinely interested in helping customers with their financial wellbeing. Practice common interview questions and think about how your experience aligns with their needs.
✨Tip Number 3
Showcase your skills! When you get the chance to chat with potential employers, highlight your experience with complex claims and appeals. We need to demonstrate that you can handle the nitty-gritty of welfare benefits and provide that compassionate support they’re looking for.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. We’ve made it super easy for you to submit your details and showcase your passion for helping others. Plus, it shows you’re serious about joining the team!
We think you need these skills to ace Welfare Benefits Advisor in Boston
Some tips for your application 🫡
Read the Job Description Carefully: Before you start your application, give the job description a good read. It’ll help you understand what we’re looking for and how to tailor your application to show off your relevant experience.
Showcase Your Experience: When writing your application, make sure to highlight your experience in delivering welfare benefits advice. Use specific examples that demonstrate your skills in supporting complex claims and providing budgeting advice.
Be Person-Centred: Remember, this role is all about supporting customers. Use your application to convey your empathetic communication style and how you can explain complex information clearly and sensitively.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and keep track of everything. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Amplius
✨Know Your Benefits Inside Out
Make sure you brush up on your knowledge of the UK welfare benefits system, especially Universal Credit, Housing Benefit, and PIP. Being able to discuss these confidently will show that you're well-prepared and understand the complexities of the role.
✨Showcase Your Empathy
As a Welfare Benefits Advisor, you'll need to communicate complex information sensitively. Prepare examples from your past experiences where you've successfully supported customers through difficult situations. This will highlight your empathetic approach and ability to connect with clients.
✨Prepare for Real-Life Scenarios
Think about potential scenarios you might face in the role, such as helping someone with a complex claim or representing a customer at a tribunal. Practising how you'd handle these situations can help you articulate your problem-solving skills during the interview.
✨Familiarise Yourself with the Company
Research Amplius and their approach to welfare benefits. Understanding their values and mission will allow you to tailor your responses and demonstrate that you're genuinely interested in contributing to their goals.
