Amplius is seeking a Complaint Resolution Officer to investigate complaints, gather evidence and work with colleagues and contractors to achieve fair outcomes.
You will provide clear, empathetic updates to customers, manage cases within agreed timescales and ensure records are kept accurately in line with service standards and regulatory requirements. This is a hybrid role with weekly office presence in Milton Keynes, Rushden or Boston and a 36.25 hour week.
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Housing Complaint Resolution Specialist in Boston employer: Amplius
Amplius is an exceptional employer that prioritises employee growth and well-being, offering a supportive work culture where compliance professionals can thrive. With a hybrid working model across Milton Keynes, Rushden, Peterborough, or Boston, employees enjoy flexibility while benefiting from comprehensive colleague perks and opportunities for professional development. Join us to make a meaningful impact in compliance and regulation within a dynamic team dedicated to maintaining high standards and fostering a positive compliance culture.
