At a Glance
- Tasks: Lead rent and service charge processes, ensuring compliance and transparency for customers.
- Company: Join Amplius, a forward-thinking organisation focused on housing solutions.
- Benefits: Enjoy a competitive salary, hybrid work options, and excellent colleague benefits.
- Other info: Dynamic role with opportunities for professional growth and development.
- Why this job: Make a real difference in housing while developing your leadership skills.
- Qualifications: AAT qualification and experience in rent planning and team management required.
The predicted salary is between 56650 - 56650 £ per year.
Do you have experience managing rent and service charge processes within housing? As a Rent and Service Charge Manager at Amplius, you'll be responsible for leading our rent and service charge activities, supporting compliance, improving processes and providing valuable insight. You'll work with teams across the organisation to ensure we deliver accurate and transparent services for customers.
Your week: 36.25 hours - Monday to Friday 9am to 5.15pm
Location: Hybrid with a weekly presence in our Boston, Peterborough or Milton Keynes office depending on business needs.
Snapshot of your role:- Produce and manage the annual rent and service charge plan, making sure charges are accurate and meet regulatory requirements.
- Oversee annual rent and service charge review notifications, working with colleagues to provide clear and easy-to-understand information for customers.
- Lead the setting, monitoring and review of service charges across all tenures, ensuring charges are accurate, transparent and offer value for money.
- Approve service charge budgets and oversee the production of leasehold, homeownership, right to buy and variable service charge accounts within required deadlines.
- Manage rent re-let checks, maintain effective financial controls, and deal with customer queries about rent and service charges.
- Work closely with operational teams to provide financial information, forecasts and reporting that support performance and decision-making.
- Lead and develop the Rent and Service Charge Team, ensuring strong performance, compliance, risk management and continuous improvement.
- AAT qualification.
- Experience of rent planning, analysis and reporting.
- Strong knowledge of rent and service charge processes, including budget setting and account production.
- Good understanding of the Rent Standard and service charge legislation.
- Experience leading and developing teams.
- Strong communication and stakeholder management skills, with the ability to build effective working relationships.
- Good problem-solving skills, financial awareness, and the ability to manage deadlines and competing priorities.
- Strong Excel and financial systems skills, with a proactive approach and high standards of integrity and professionalism.
Important: Right to work in the UK is an essential requirement. We do not provide sponsorship.
Locations
Rent and Service Charge Manager in Boston, Lincolnshire employer: Amplius
At Amplius, we pride ourselves on being an excellent employer, offering a supportive team environment where our Estates Maintenance Operatives can thrive. With ongoing training and development opportunities, generous pension contributions, and the provision of a company van and equipment, we ensure our employees feel valued and equipped to make a real difference in the Milton Keynes community. Join us to enjoy a fulfilling role that not only enhances your skills but also contributes to creating attractive neighbourhoods.
StudySmarter Expert Advice🤫
We think this is how you could land Rent and Service Charge Manager in Boston, Lincolnshire
✨Get Involved in Local Property Events
Dive into local property expos and networking events! Real estate thrives on connections, so attending these events helps us meet potential employers and industry leaders, plus it's a chance to show off your enthusiasm for the field.
✨Connect with Local Agents on Social Media
Follow and engage with local real estate agents and firms on platforms like Instagram and LinkedIn. Sharing their posts and commenting with your insights can put you on their radar and might even lead to job opportunities at companies like Amplius.
✨Don’t Underestimate the Power of Cold Outreach
Got your eye on a specific company like Amplius? Don't hesitate to send a direct message or an email expressing your interest. Personalise your approach, maybe mentioning a recent listing or project of theirs, and it could set you apart from other candidates.
✨Utilise Property Management Platforms
Check out property management platforms and job boards tailored for the real estate sector. They often have exclusive listings, especially for full-time roles. Don't forget to visit Amplius's careers page directly; we love seeing passionate candidates applying through our website!
We think you need these skills to ace Rent and Service Charge Manager in Boston, Lincolnshire
Some tips for your application 🫡
Show Your Real-Estate Savvy:When crafting your CV and cover letter, make sure to highlight any relevant experience in the real estate sector. If you've done internships, assistant roles, or even relevant coursework, lay it out clearly. We want to see your familiarity with market trends, property management, or any sales experience you've got under your belt!
Quantify Your Achievements:In real estate, numbers speak volumes! When detailing your past roles, use concrete figures to demonstrate your achievements. For example, mention how many properties you sold, the percentage increase in client satisfaction, or any successful negotiations. These metrics can give your application that extra punch it needs!
Tailor Your Documents for the Job:Every application should feel personal. When applying for the Rent and Service Charge Manager role at Amplius, tweak your CV to focus on aspects that are important to them. If they value client relationships, emphasise your interpersonal skills. We want to see you aligning your experiences with what they're looking for!
Keep It Professional Yet Approachable:While we want you to show off your expertise, don't forget to let your personality shine through in your cover letter. A touch of friendliness can set you apart, especially in real estate where client interaction is key. Show that you're ready not just to work with the property but also with people!
How to prepare for a job interview at Amplius
✨Know Your Market Trends
In real estate, it’s all about staying ahead of the curve. Make sure we brush up on the latest market trends in the area where Amplius operates. Being able to discuss local property values, demand, and upcoming developments will show that we’re not just interested in the job, but genuinely invested in the industry.
✨Prepare for Scenario Questions
Expect some scenario-based questions during the interview. We might get asked how we’d handle different client situations or property evaluations. Preparing our responses for common real estate scenarios not only demonstrates our problem-solving skills but also shows that we can think on our feet in a client-facing role.
✨Showcase Your Connections
In full-time real estate, networking is key! Let’s think about our connections in the industry and what we can bring to Amplius. Whether it’s insights on prospective clients or relationships with local contractors, talking about these experiences can set us apart from other candidates.
✨Demonstrate Technical Savvy
Familiarity with different real estate software tools is a big plus. We should be ready to discuss any platforms we've used, whether it's for property management, CRM, or data analysis. Being comfortable with technology not only makes us more efficient, but also shows that we’re adaptable to the tools used at Amplius.
