At a Glance
- Tasks: Lead rent and service charge activities, ensuring compliance and transparency for customers.
- Company: Join Amplius, a forward-thinking organisation dedicated to housing services.
- Benefits: Enjoy a competitive salary, hybrid work options, and excellent colleague benefits.
- Other info: Dynamic role with opportunities for continuous improvement and career growth.
- Why this job: Make a real difference in housing while developing your leadership skills.
- Qualifications: AAT qualification and experience in rent planning and team management required.
The predicted salary is between 56650 - 56650 £ per year.
Do you have experience managing rent and service charge processes within housing? As a Rent and Service Charge Manager at Amplius, you'll be responsible for leading our rent and service charge activities, supporting compliance, improving processes and providing valuable insight. You'll work with teams across the organisation to ensure we deliver accurate and transparent services for customers.
Salary: £56,650 per year
Contract: Permanent, Full time
Your week: 36.25 hours - Monday to Friday 9am to 5.15pm
Location: Hybrid with a weekly presence in our Boston, Peterborough or Milton Keynes office depending on business needs.
Snapshot of your role:
- Produce and manage the annual rent and service charge plan, making sure charges are accurate and meet regulatory requirements.
- Oversee annual rent and service charge review notifications, working with colleagues to provide clear and easy-to-understand information for customers.
- Lead the setting, monitoring and review of service charges across all tenures, ensuring charges are accurate, transparent and offer value for money.
- Approve service charge budgets and oversee the production of leasehold, homeownership, right to buy and variable service charge accounts within required deadlines.
- Manage rent re-let checks, maintain effective financial controls, and deal with customer queries about rent and service charges.
- Work closely with operational teams to provide financial information, forecasts and reporting that support performance and decision-making.
- Lead and develop the Rent and Service Charge Team, ensuring strong performance, compliance, risk management and continuous improvement.
What you'll need to thrive in this role:
- AAT qualification.
- Experience of rent planning, analysis and reporting.
- Strong knowledge of rent and service charge processes, including budget setting and account production.
- Good understanding of the Rent Standard and service charge legislation.
- Experience leading and developing teams.
- Strong communication and stakeholder management skills, with the ability to build effective working relationships.
- Good problem-solving skills, financial awareness, and the ability to manage deadlines and competing priorities.
- Strong Excel and financial systems skills, with a proactive approach and high standards of integrity and professionalism.
Important: Right to work in the UK is an essential requirement. We do not provide sponsorship.
Please read the attached Job Description before applying so you get the full scope of the role.
Closing: 3 August
Interviews in Boston: 11 August
Locations
Charity Service Manager (Permanent) in Boston, Lincolnshire employer: Amplius
At Amplius, we pride ourselves on being an excellent employer, offering a supportive team environment where our Estates Maintenance Operatives can thrive. With ongoing training and development opportunities, generous pension contributions, and the provision of a company van and equipment, we ensure our employees feel valued and equipped to make a real difference in the Milton Keynes community. Join us to enjoy a fulfilling role that not only enhances your skills but also contributes to creating attractive neighbourhoods.
StudySmarter Expert Advice🤫
We think this is how you could land Charity Service Manager (Permanent) in Boston, Lincolnshire
✨Get Involved Locally
Dive into local volunteer opportunities or social initiatives. This not only beefs up your CV but also connects you with like-minded folks in nonprofits. Plus, it shows your passion for social impact, which is key for getting noticed by Amplius.
✨Tap into Professional Networks
Join networks like the National Council for Voluntary Organisations (NCVO) or local charities to meet professionals in the sector. Attend events and workshops to build relationships and learn about potential openings at organisations like Amplius.
✨Showcase Your Commitment
When prepping for interviews, be ready to speak about your personal connection to social issues. Dive into specific examples of how you’ve contributed to community projects – this will resonate with the mission-driven vibe at Amplius.
✨Utilise Online Platforms
We’re all about making connections, so use platforms like Idealist and CharityJob to hunt for full-time roles. And of course, you should keep an eye on our website for exciting opportunities at Amplius. Apply directly through us to stand out!
We think you need these skills to ace Charity Service Manager (Permanent) in Boston, Lincolnshire
Some tips for your application 🫡
Show Your Passion for the Cause:In the nonprofit sector, it's super important to demonstrate genuine passion for the mission of Amplius. Use your cover letter to showcase any personal experiences or volunteer work that connects you to their social impact initiatives. This emotional connection can really help your application stand out.
Highlight Relevant Experience:When crafting your CV, be sure to include any relevant projects or roles that showcase your skills in social impact. Whether it's community organising, fundraising, or advocacy, highlight what you've done and the difference it's made. Don’t just list tasks; quantify your achievements and the outcomes of your efforts.
Tailor Your Documents to the Role:For a full-time role like Charity Service Manager (Permanent), ensure your CV and cover letter specifically address the responsibilities outlined in the job description. Use their language to describe your skills and experience, making it easy for the hiring team to see how you fit into their vision.
Emphasise Teamwork and Collaboration:Nonprofits thrive on teamwork, so make sure to emphasise your collaborative experiences. Whether you've worked in a team setting, partnered with community organisations, or facilitated group projects, highlight these experiences in your application. Show them you understand the importance of working alongside diverse individuals to achieve shared goals.
How to prepare for a job interview at Amplius
✨Show Your Passion for Social Change
When we’re prepping for interviews in the nonprofit space, it's vital to demonstrate our genuine passion for social impact. Be ready to discuss not just your skills and experiences but also why you care about the mission of Amplius. Sharing personal stories or insights can really make us stand out.
✨Highlight Project Experience
We should focus on specific projects we've worked on that align with the goals of social impact. Whether that’s a community initiative, volunteering, or a class project, having solid examples that showcase our role and the outcomes will resonate well with the interviewers.
✨Familiarity with Relevant Tools and Practices
Let’s brush up on tools and methodologies commonly used in the nonprofit sector, like project management software or outcome measurement frameworks. Being able to speak fluently about these will show that we’re not just passionate but also knowledgeable and ready to hit the ground running.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that evaluate our problem-solving skills in real-world social issues. Think about how we’d handle challenges in the nonprofit environment and prepare stories that demonstrate our critical thinking and adaptability. Role-playing with a friend could help us feel more confident!
