At a Glance
- Tasks: Manage defects and ensure a positive aftercare experience for new homes.
- Company: Amplius, a leader in delivering new homes with a focus on customer satisfaction.
- Benefits: Hybrid work model, competitive salary, and opportunities for professional growth.
- Other info: Work in a supportive environment with a focus on teamwork and collaboration.
- Why this job: Join a dynamic team and make a real difference in home aftercare.
- Qualifications: Strong communication skills and experience in customer service or property management.
The predicted salary is between 30000 - 40000 £ per year.
Amplius is seeking a New Build Aftercare Coordinator to support the delivery of around 1,000 new homes each year. This role involves managing defects during the liability period and working closely with customers, contractors, and internal teams to ensure a positive aftercare experience.
You will be responsible for resolving defect-related enquiries, using CRM systems to track cases, and coordinating repairs. The position is hybrid, requiring a weekly presence in our Milton Keynes, Peterborough, or Boston office.
Hybrid New Build Aftercare Coordinator in Bletchley employer: Amplius
Amplius is an excellent employer that prioritises employee well-being and professional growth, offering a supportive work culture where collaboration and innovation thrive. With the opportunity to work in a hybrid model from our vibrant offices in Milton Keynes, Peterborough, or Boston, employees benefit from a flexible work environment, comprehensive training programmes, and a commitment to delivering high-quality aftercare for new homes, making it a rewarding place to build a career.
StudySmarter Expert Advice🤫
We think this is how you could land Hybrid New Build Aftercare Coordinator in Bletchley
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend local events, or join online forums. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching Amplius and understanding their values. We want to see that you’re genuinely interested in the role and how you can contribute to delivering those 1,000 new homes each year.
✨Tip Number 3
Show off your problem-solving skills! In this role, you'll be managing defects and coordinating repairs, so be ready to share examples of how you've tackled similar challenges in the past.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect with us directly.
We think you need these skills to ace Hybrid New Build Aftercare Coordinator in Bletchley
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights relevant experience in aftercare and customer service. We want to see how your skills align with managing defects and working with teams, so don’t hold back on showcasing your achievements!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about the role and how your background makes you a perfect fit for coordinating aftercare. Keep it engaging and personal – we love a bit of personality!
Showcase Your Problem-Solving Skills:In this role, you’ll be resolving defect-related enquiries, so make sure to highlight any past experiences where you’ve successfully tackled challenges. We’re looking for proactive problem solvers who can think on their feet!
Apply Through Our Website:We encourage you to apply directly through our website for a smoother application process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Amplius
✨Know Your Stuff
Make sure you understand the ins and outs of aftercare in the new build sector. Familiarise yourself with common defects and how they’re typically resolved. This will show that you’re not just interested in the role, but that you’re also knowledgeable about the industry.
✨Showcase Your Communication Skills
As a New Build Aftercare Coordinator, you'll be liaising with customers and contractors regularly. Prepare examples of how you've effectively communicated in past roles, especially in resolving issues or managing expectations. This will highlight your ability to maintain positive relationships.
✨Get Comfortable with CRM Systems
Since you'll be using CRM systems to track cases, brush up on any relevant software you’ve used before. If you’re familiar with specific systems, mention them during the interview. It’ll demonstrate your readiness to hit the ground running.
✨Prepare for Hybrid Work Questions
Given the hybrid nature of the role, be ready to discuss how you manage your time and productivity when working remotely. Share strategies you’ve used in the past to stay organised and ensure effective communication with your team, whether in the office or at home.
