At a Glance
- Tasks: Survey homes, identify defects, and ensure high-quality repairs.
- Company: Join a dynamic Property Operations team focused on customer satisfaction.
- Benefits: Competitive salary, car allowance, and hybrid working options.
- Other info: Exciting opportunities for growth and a commitment to service excellence.
- Why this job: Make a real difference in people's homes while developing your career.
- Qualifications: Building-related qualification or relevant experience required.
The predicted salary is between 34200 - 41800 £ per year.
Hybrid - Milton Keynes, Rushden, Peterborough or Boston
£44,858.80 (plus car allowance of £2,750.28) per year
Permanent, Full-Time
Are you experienced in housing repairs and maintenance? Join our Property Operations team as a Repairs Surveyor, helping keep customers' homes safe, well maintained and repaired to a high standard.
Your week: 36.25 hours - Monday to Friday 9am to 5.15pm
Location: Hybrid - weekly office presence in Milton Keynes, Rushden, Peterborough or Boston. This role will involve daily travel to properties in various locations.
Snapshot of your role:
- Survey customers' homes, identify property defects and recommend appropriate solutions through to completion.
- Review and respond to customer complaints, making sure commitments are followed through and issues are resolved promptly.
- Produce clear written reports following inspections to support decisions and repair outcomes.
- Monitor repair performance against KPIs, including first-time fix rates, customer satisfaction and job completion times.
- Inspect completed works to check quality and ensure they meet health and safety requirements, building standards and internal policies.
- Manage a portfolio of homes, working with customers, the Customer Service Team, Property Services Management and other colleagues, including supporting the out-of-hours emergency service through the call-out rota.
What you'll need to thrive in this role:
- A building-related qualification or relevant experience, alongside a Level 3 QCF recognised housing management qualification, or a willingness to work towards one.
- Good working knowledge of buildings, associated defects, housing repairs and maintenance.
- Experience of identifying property defects and carrying out surveys or inspections, with the ability to recommend appropriate solutions.
- Strong written and verbal communication skills, with the ability to produce clear reports and provide a customer-focused service.
- A commitment to service excellence and delivering a high-quality customer experience.
Important - DBS clearance, a full UK drivers licence, access to your own vehicle, and right to work in the UK are essential requirements. We do not provide sponsorship.
Closing: 23 September
Interviews in Rushden: 29 September
We reserve the right to close the vacancy early in response to an overwhelming number of applications or a change in business priorities.
If you have any questions, please contact the Amplius Talent Team and we'll be happy to assist you.
Repairs Surveyor in Birmingham employer: Amplius
Amplius is an exceptional employer that prioritises employee growth and well-being, offering a supportive work culture where compliance professionals can thrive. With a hybrid working model across Milton Keynes, Rushden, Peterborough, or Boston, employees enjoy flexibility while benefiting from comprehensive colleague perks and opportunities for professional development. Join us to make a meaningful impact in compliance and regulation within a dynamic team dedicated to maintaining high standards and fostering a positive compliance culture.
