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- Tasks: Manage a social housing scheme, ensuring resident welfare and community spirit.
- Company: Amplius is a forward-thinking social housing provider focused on tenant safety and sustainability.
- Benefits: Enjoy 28 days annual leave, pension contributions, health cash plans, and discounts.
- Why this job: Make a real impact in the community while growing your career with tailored training.
- Qualifications: Customer-focused background, excellent communication skills, and a full UK driving licence required.
- Other info: Option to live on-site in a 1-bedroom flat for added community engagement.
The predicted salary is between 20000 - 27000 £ per year.
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At Amplius, we’re on a mission to deliver homes that make a difference. As a fresh and forward-focused social housing provider, we prioritise tenant safety, sustainability, and smart property investment.
In our Scheme Manager role, you’ll be managing our Scheme efficiently, ensuring residents\’ welfare, safety, and comfort while fostering a sense of community.
If required, there is an option to live on-site as a Residential Scheme Manager. This provides the opportunity to live alongside our residents in a 1-bedroom flat which is located within a house and where the office is located.
Location: Arnoldfield Court – Great Gonerby, Lincoln
Salary: Up to £23,751 per year
Your week: 36.25 hours p/week (Monday to Friday, 9am – 5.15pm, 1 hour break)
Snapshot of your role
This is what your day will look like as our Scheme Manager:
- Manage the scheme in an efficient and effective manner, ensuring that a safe, secure, well-kept and pleasant environment is maintained.
- Oversee the welfare of our residents that will enable them to live independently, whilst also providing a calm and attentive response in the event of an emergency.
- Take on the management of service delivery, with particular attention to housing management and maintenance issues.
- Engaging residents and developing a tight knit community spirit through the facilitation of regular social events and activities.
- Working independently as a lone worker with support from colleagues and management.
Your toolkit for success
To thrive in our Scheme Manager role, you’ll need:
- Customer focused background with the ability to actively listen to customers and seek win/win solutions
- High level of commitment to providing efficient and caring services to our Amplius customers.
- Excellent communication skills (verbal and written communication) and the ability to negotiate and influence where appropriate.
- Previous experience in being able to resolve conflict and remain impartial and professional.
Please note that having a full UK driving licence and access to a vehicle is essential for this role to visit our customers.
Why join Amplius?
There are loads of things that make Amplius a great place to be – every colleague has the chance to grow with us, make a real difference to our customers lives and ultimately be the most authentic version of themselves:
Grow with us
Your development matters to us. With tailored training programs, ongoing feedback, and career progression pathways, we support you to advance as far as you want to go.
Make a real impact
Our mission is rooted in service and community. Your work will contribute directly to improving the lives of people in the communities we serve.
Environmental and social impact
We’re dedicated to sustainability and social responsibility, taking real steps to protect our planet and foster inclusivity.
Perks of working at Amplius
- 28 day’s annual leave plus bank holidays, with the ability to carry over allowance and purchase more.
- Pension scheme with matched contributions up to 10%, plus life cover of three times your annual salary
- Paid professional subscription for membership fees relating to your role
- Employee Assistance Programme offering free wellbeing tools, free flu jabs and more
- Health cash plan giving cash back for everyday health checks such as optical and dental
- Cycle to Work and Electric Car Lease schemes
- High street, holiday and gym membership discounts
- Plus lots more once you join!
The important stuff
We’re dedicated to ensuring our recruitment process is fair, transparent, and accessible. Reasonable adjustments will be provided upon request for all candidates.
We reserve the right to close the vacancy early in response to an overwhelming number of applications or a change in business priorities.
We do not provide visa sponsorship; you must be eligible to work in the UK to join Amplius. You must reside in the UK for the duration of your employment and provide Right to Work evidence.
Have any questions? Contact the Amplius Recruitment Team and we’ll be in touch to support you with any questions, queries or conundrums!
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Scheme Manager employer: Amplius (Formerly Longhurst Group)
Contact Detail:
Amplius (Formerly Longhurst Group) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Scheme Manager
✨Tip Number 1
Familiarise yourself with Amplius' mission and values. Understanding their commitment to tenant safety, sustainability, and community spirit will help you align your responses during interviews and demonstrate that you're a good fit for the role.
✨Tip Number 2
Highlight any previous experience in social housing or community management. Be ready to discuss specific examples of how you've successfully managed resident welfare and fostered community engagement in past roles.
✨Tip Number 3
Prepare to showcase your conflict resolution skills. Since the role requires impartiality and professionalism in challenging situations, think of scenarios where you've effectively resolved disputes or maintained calm under pressure.
✨Tip Number 4
If you're considering the option to live on-site, be prepared to discuss how this arrangement could benefit both you and the residents. Emphasising your commitment to being an active part of the community can set you apart from other candidates.
We think you need these skills to ace Scheme Manager
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the Scheme Manager position. Tailor your application to highlight how your skills and experiences align with their needs.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous experience in customer service, conflict resolution, or community engagement. Use specific examples to demonstrate your ability to manage a scheme effectively.
Showcase Communication Skills: Since excellent communication is crucial for this role, ensure your application reflects your verbal and written communication skills. Consider including examples of how you've successfully negotiated or influenced outcomes in past roles.
Personalise Your Cover Letter: Craft a personalised cover letter that not only outlines your qualifications but also expresses your passion for social housing and community welfare. Mention why you want to work for Amplius specifically and how you can contribute to their mission.
How to prepare for a job interview at Amplius (Formerly Longhurst Group)
✨Show Your Customer Focus
Emphasise your customer service experience during the interview. Be prepared to share specific examples of how you've actively listened to customers and resolved their issues, showcasing your commitment to providing efficient and caring services.
✨Demonstrate Communication Skills
Since excellent communication is key for this role, practice articulating your thoughts clearly. Prepare to discuss how you've effectively communicated with residents or colleagues in the past, especially in conflict resolution scenarios.
✨Highlight Community Engagement Experience
Discuss any previous roles where you fostered community spirit or organised events. Share ideas on how you would engage residents at Amplius and create a sense of belonging within the scheme.
✨Prepare for Scenario-Based Questions
Expect questions that assess your ability to handle emergencies or difficult situations. Think through potential scenarios you might face as a Scheme Manager and how you would respond, demonstrating your calmness and professionalism.