At a Glance
- Tasks: Deliver engaging training sessions and tailor learning experiences for diverse skill levels.
- Company: Join Amplitude, the leading AI analytics platform trusted by top brands.
- Benefits: Competitive salary, remote work options, and opportunities for professional growth.
- Other info: Dynamic team environment with a focus on diversity, inclusion, and continuous improvement.
- Why this job: Make a real impact by helping customers maximise their use of innovative products.
- Qualifications: Fluent in French and English, with experience in training or customer success roles.
The predicted salary is between 50000 - 65000 £ per year.
Amplitude is the leading AI analytics platform, helping over 4,700 customers—including Atlassian, Burger King, NBCUniversal, and Square—build better products and digital experiences. With powerful AI Agents embedded across our platform, teams can analyze, test, and optimize user experiences faster than ever. Ranked #1 across multiple categories in G2’s Winter 2026 Report, Amplitude is the best-in-class solution for product, data, and marketing teams.
As an organization, we deliver for our customers by living our values. We operate from a place of humility, take ownership of problems and successes, approach challenges with a growth mindset, and put our customers at the center of everything we do.
Amplitude’s Commitment to Diversity Equity & Inclusion (DEI): Amplitude believes that diversity enables the creation of better products, improves the ability to solve complex problems, and drives more powerful solutions. We strive to create an environment of inclusion—one focused on psychological safety, empathy, and human connection—that will allow employees of all backgrounds to thrive.
About The Role & Team
***Must speak fluent French and English*** Are you passionate about helping others learn and adopt new tools? Do you thrive in dynamic, creative environments? Amplitude's Customer Education team is seeking a Technical Trainer to enable our customers to maximize the value of Amplitude's products. This role serves as Amplitude's primary training presence across the EMEA region. You'll join an impactful global team shaping the way customers achieve success and contribute directly to Amplitude's growth.
As a Technical Trainer on our team, you will:
- Deliver engaging training sessions: Facilitate training in various formats—including live virtual sessions, in-person workshops, and recorded/asynchronous sessions—for customers, partners, and internal teams.
- Tailor learning experiences: Work closely with customers to understand their needs and data sets, adapting content to suit diverse skill levels, from analytics beginners to advanced users.
- Master Amplitude’s products: Develop deep expertise across Amplitude’s growing product suite—including Analytics, Session Replay, Experimentation, and Guides & Surveys—to answer customer questions and guide them effectively.
- Leverage AI tools in your own training design and preparation workflows to increase efficiency, elevate content quality, and scale impact.
- Collaborate globally: Partner with the global Education team to shape training content and share insights from live engagements.
- Support internal enablement: Provide product training for Amplitude team members as needed.
- Work cross-functionally: Partner with customer-facing teams and account stakeholders to ensure a seamless training experience.
- Support and enable regional services partners to deliver Amplitude training as part of their engagements (e.g., Implementation Bootcamps, Train-the-Trainer programs and consultative coaching).
You'll be a great addition to the team if you have:
- Experience in a Trainer, Customer Success Manager or other customer facing enablement role.
- Strong experience working in the SaaS or AI space.
- Fluent in English and French. Other European languages are a plus.
- Exceptional live facilitation skills, with the ability to command a room and drive highly interactive, outcomes-focused sessions.
- Demonstrated experience tailoring enablement based on discovery, not simply delivering standard content.
- The ability to explain complex analytics and AI-driven concepts clearly to both technical and non-technical audiences.
- Executive-ready communication skills and confidence presenting to senior stakeholders.
- Hands-on experience with product analytics platforms and a strong understanding of customer behaviour analytics.
- You actively experiment with emerging AI tools and can clearly demonstrate how you have built or implemented AI-driven workflows that tangibly improved your efficiency, content quality, or training effectiveness.
- Comfort operating in ambiguity and contributing to a team that is continuously building and refining processes.
- Strong organisational skills with the ability to manage multiple projects and account stakeholders simultaneously.
- A growth mindset and ownership mentality, with a proactive approach to improving both yourself and the team.
- Willingness to travel 50–60% across the EMEA region, with occasional global travel.
Technical Trainer - EMEA (Fluent French & English) in London employer: Amplitude
Amplitude is an exceptional employer that fosters a dynamic and inclusive work culture, empowering employees to thrive through continuous learning and collaboration. As a Technical Trainer in the EMEA region, you will have the opportunity to engage with diverse customers, enhance your skills in AI analytics, and contribute to meaningful projects that drive customer success. With a strong commitment to diversity, equity, and inclusion, Amplitude ensures that all team members feel valued and supported in their professional growth.
StudySmarter Expert Advice🤫
We think this is how you could land Technical Trainer - EMEA (Fluent French & English) in London
✨Dive into Digital Learning Communities
Join online forums and communities focused on digital education, like EdTech Meetups or LinkedIn groups. Engage actively—share ideas and insights, and you'll not only learn a ton but also connect with potential employers and thought leaders in the industry.
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Create content that demonstrates your understanding of digital learning—think blogs, videos, or even free online workshops. This could catch the eye of companies like Amplitude looking for innovative thinkers. Plus, it’s a great way to practice your presentation skills!
✨Utilise University Career Services
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We think you need these skills to ace Technical Trainer - EMEA (Fluent French & English) in London
Some tips for your application 🫡
Show Off Your Passion for Learning:When applying for a role in digital learning and education at Amplitude, make sure to sprinkle your application with examples of your enthusiasm for teaching and learning technologies. Share specific experiences where you've used, designed, or implemented digital learning solutions, as this shows us that you truly get the field.
Highlight Relevant Education and Certification:In the digital learning space, having a strong educational background can set you apart. Don't shy away from showcasing your degrees, certifications, or relevant courses related to e-learning, instructional design, or educational technology. We love seeing candidates who have actively invested in their learning journey!
Tailor Your CV to the Role:Your CV is your first impression, so let's make it count! Focus on your skills directly related to digital learning, such as course development, learning management systems, and data analysis. Be sure to show measurable results from your past roles to demonstrate your impact and effectiveness.
Craft a Compelling Cover Letter:In your cover letter, express not just your qualifications, but your vision for the future of digital education. Discuss how your experiences align with the mission of Amplitude and highlight any innovative ideas you might have for enhancing learning experiences. This is your chance to connect with us on a deeper level!
How to prepare for a job interview at Amplitude
✨Get Hands-On with Learning Technologies
Familiarise yourself with common digital learning tools and platforms, like LMS systems or authoring tools that Amplitude might use. Understanding these will give you an edge and show you’re ready to jump in from day one!
✨Showcase Your Creativity in Lesson Design
Prepare a portfolio of your past projects if you have them, or create sample lesson plans or digital content demos. Being able to discuss your creative approach to engaging students can really set you apart in a full-time role at Amplitude.
✨Brush Up on Educational Trends
Stay in the loop with the latest trends in digital education, like gamification or personalised learning experiences. This will help you engage in meaningful discussions during the interview and demonstrate your passion for the field.
✨Prepare for Collaborative Scenarios
Expect to be asked about your experience working collaboratively with educators or other stakeholders. Consider discussing how you've contributed to a team effort in creating engaging educational content or improving student outcomes.
