Senior Sales Operations & Strategy Manager in London

Responsibilities

• Critical business partner to EMEA Sales leadership, responsible for driving operational excellence, strategic insight, and commercial performance across the region.
• Reporting to the Director, International Sales Operations & Strategy, this role sits at the intersection of analytical rigour and executive influence – translating data into action and partnering closely with Sales leaders to build and sustain a high‑performing GTM organisation.
• Strategic Business Partnership
• Serve as the primary strategic partner to EMEA Sales leadership, helping leaders anticipate key questions, form data‑backed points of view, and make informed decisions.
• Bring proactive analysis to the table – moving beyond reporting the news to delivering the What, So What, and Now What.
• Coach business partners on key presentations, messaging, and the softer dimensions of running a high‑performing team.
• Maintain an objective, unbiased perspective across Sales and other GTM stakeholders.
• AI-Augmented Operations
• Actively deploy AI tools to accelerate analysis, automate repetitive workflows, and improve the quality of outputs across forecasting, pipeline inspection, and business reviews.
• Design and prototype AI‑assisted workflows – such as automated narrative generation, deal inspection copilots, or signal‑based alerting – that reduce manual effort and increase the team’s strategic bandwidth.
• Serve as a thought leader within the GTM Ops team on how AI can be embedded into the rhythm of business, not just used as a productivity aid.
• Bring a proven track record of having delivered at least one substantive AI‑enabled project in a prior GTM, Sales Operations, or Revenue Operations context – with clear before/after impact.
• Sales Planning & Commercial Operations
• Lead EMEA contributions to semi‑annual planning cycles, including territory design, quota setting, headcount capacity modelling, and carve preparation.
• Build and maintain operating plans in partnership with VP and FLM leaders, defining roles, measurement frameworks, and a plan‑to‑make‑plan approach.
• Drive the rhythm of business: forecasting, pipeline inspection, renewal readiness, pipe council, and quarterly business reviews.
• Contribute to SPIFF design and execution, partnering with Finance and Compensation to cascade and track performance.

Qualifications

• Proficiency in Salesforce (reporting and data hygiene); familiarity with CRMA, Clari, or Outreach preferred.
• Experience supporting or leading sales planning activities: territory design, quota setting, headcount modelling.
• Deep understanding of the full Saa S sales cycle – from initial land through expansion and renewal.
• Demonstrated experience as a strategic business partner to Sales or GTM leadership in a Saa S environment.
• Strong analytical capability: able to build a compelling, data‑backed narrative and make actionable recommendations.
• Track record of driving cross‑functional alignment and accountability without direct authority.
• Proven AI project experience: a concrete example of having designed, built, or deployed an AI‑enabled workflow, tool, or process improvement in a GTM or Revenue Operations context – with demonstrable impact.
• High EQ and executive presence; comfortable challenging senior stakeholders and operating with autonomy in ambiguous environments.
• Working fluency with AI tooling: hands‑on experience with LLM‑based tools, prompt engineering, or AI‑assisted analytics platforms; ability to evaluate and adopt new AI capabilities quickly.

Benefits

• We offer a generous 12‑week parental leave for fathers/partners and 18‑20 weeks for new birthing parents.

This leave policy also provides flexible scheduling so you can spend time with your family and bond with your little one.

Specific leave policy will vary by country.

• We believe it’s important to unplug from work to reset and recharge. We offer flexible vacation time and unlimited PTO — and we encourage you to use it!
• We provide a monthly stipend for the wellness activity of your choosing, from gym memberships and fitness classes to acupuncture and massages.
• Equity is an important component of compensation, but it should benefit you (not just the company).

In addition to offering competitive RSU grants that vest quarterly over three years, our Employee Stock Purchase Plan gives employees the option to buy below market price.

#J-18808-Ljbffr