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- Tasks: Administer hearing tests and provide exceptional aftercare services to clients.
- Company: Amplifon is a global leader in hearing care, dedicated to improving lives across 26 countries.
- Benefits: Enjoy uncapped commission, a company car or allowance, and generous holiday plus healthcare perks.
- Why this job: Join a passionate team focused on clinical excellence and customer service with career progression opportunities.
- Qualifications: Must be a registered Hearing Aid Dispenser with strong customer care and communication skills.
- Other info: Receive 4 weeks of training and potential relocation assistance for eligible candidates.
The predicted salary is between 36000 - 60000 £ per year.
We are looking for an Audiologist who is passionate about delivering exceptional service to join our Windsor store.
About the role
- You will work in our Windsor store alongside a dedicated Sales & Customer Service Advisor, who will help manage your diary, greet customers, and drive business to your door, allowing you to focus on delivering the best patient care.
- We offer top-of-the-range testing equipment and the latest hearing aids to provide the best clinical service to your patients.
- Uncapped monthly and quarterly commission plus a company car or £3,000 car allowance.
- You will have the full support of our UK Head Office Marketing team to help fill your diary.
- This role offers opportunities for career progression into Area Manager positions, joining the training team, or working for Amplifon in different countries.
- 4 weeks of training and shadowing our top performers at Amplifon to ensure you deliver exceptional care.
Package
- Generous basic salary based on experience, with annual increases based on performance
- Uncapped commission (monthly and quarterly) with no minimum threshold
- Company car or £3,000 car allowance
- 25 days holiday plus bank holidays
- Employee Assistance Program
- Auto-enrolment pension
- Private dental and healthcare after probation
- Employee benefits including discounts and savings
- Potential to move into training roles, Area Manager positions, or work abroad with Amplifon
- Relocation assistance of up to £2,000 for eligible candidates
Responsibilities
- Administer hearing tests, assess client needs, and inform them of available options
- Provide aftercare services in line with Amplifon’s aftercare programme
- Manage the clinic with support from a Sales & Customer Advisor, including staff management
- Ensure the team provides professional, courteous, and high-quality service
- Deliver a positive customer journey that exceeds expectations
- Develop and maintain strong relationships with colleagues, the local community, and other clinicians
About You
- Registered Hearing Aid Dispenser with the HCPC
- Exceptional customer care and service standards
- Commercial awareness
- Strong analytical and judgment skills
- Effective communication style
- Organized and efficient with time management
About Amplifon
As a world-leading private hearing specialist operating in 26 countries, our focus is on improving our customers’ quality of life. Our dedicated UK team works together to offer the latest in diagnostic testing, fitting, and hearing aid technologies. We are committed to enhancing the lives of people with hearing difficulties across various roles, from hearing care to business support. If you share our passion for hearing care, clinical excellence, and customer service, and want to be part of a global team offering world-class training and international opportunities, we invite you to explore this rewarding career with Amplifon.
If interested, please apply or contact Louis Ferguson via LinkedIn.
Hearing Aid Audiologist (Windsor) employer: Amplifon
Contact Detail:
Amplifon Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hearing Aid Audiologist (Windsor)
✨Tip Number 1
Familiarise yourself with the latest hearing aid technologies and testing equipment. Being knowledgeable about the products and services we offer at Amplifon will not only impress during your interview but also show your genuine interest in providing exceptional patient care.
✨Tip Number 2
Network with professionals in the audiology field, especially those who work at Amplifon or similar companies. Engaging with current employees on platforms like LinkedIn can provide you with insights into the company culture and expectations, which can be invaluable during your application process.
✨Tip Number 3
Prepare to discuss your approach to customer service and how you would handle various patient scenarios. Since this role emphasises exceptional service, demonstrating your ability to exceed customer expectations will set you apart from other candidates.
✨Tip Number 4
Research Amplifon's values and mission statement. Understanding our commitment to improving customers' quality of life will help you align your answers with our goals during the interview, showcasing that you're not just looking for a job, but a place where you can make a difference.
We think you need these skills to ace Hearing Aid Audiologist (Windsor)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience as a Hearing Aid Dispenser and any relevant qualifications. Emphasise your customer service skills and any previous roles that demonstrate your ability to deliver exceptional care.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for audiology and customer service. Mention specific experiences that align with the responsibilities of the role, such as administering hearing tests or providing aftercare services.
Highlight Relevant Skills: In your application, focus on skills that are crucial for the role, such as effective communication, time management, and commercial awareness. Use examples from your past work to illustrate these skills in action.
Show Enthusiasm for the Company: Research Amplifon and express your enthusiasm for their mission to improve customers' quality of life. Mention any specific aspects of their training programmes or career progression opportunities that excite you.
How to prepare for a job interview at Amplifon
✨Show Your Passion for Patient Care
Make sure to express your enthusiasm for delivering exceptional service during the interview. Share specific examples of how you've positively impacted patients' lives in the past, as this role is all about enhancing the quality of life for those with hearing difficulties.
✨Demonstrate Your Technical Knowledge
Be prepared to discuss the latest hearing aid technologies and testing equipment. Familiarise yourself with Amplifon's offerings and be ready to explain how you would use them to provide top-notch clinical service to patients.
✨Highlight Your Teamwork Skills
Since you'll be working alongside a Sales & Customer Service Advisor, it's important to showcase your ability to collaborate effectively. Discuss any previous experiences where teamwork led to improved patient outcomes or business success.
✨Prepare Questions About Career Progression
Amplifon offers opportunities for career advancement, so come prepared with questions about potential growth within the company. This shows your ambition and interest in long-term commitment, which can impress the interviewers.
