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For Companies At a Glance
- Tasks: Administer hearing tests and provide exceptional aftercare to clients.
- Company: Join Amplifon, a global leader in hearing care with a focus on improving lives.
- Benefits: Enjoy uncapped commission, a company car or allowance, and 25 days holiday.
- Why this job: Be part of a supportive team with opportunities for growth and international experience.
- Qualifications: Must be a registered Hearing Aid Dispenser with excellent customer service skills.
- Other info: Relocation assistance available for candidates willing to move.
The predicted salary is between 36000 - 60000 £ per year.
We are looking for an Audiologist who is passionate about delivering exceptional service to join one of our most successful stores at Amplifon, located on Uxbridge High Street.
About the role:
- You will be working in our Uxbridge branch with a dedicated Sales & Customer Service Advisor to help manage your diary and greet customers, so you can focus on delivering the best patient care.
- We can offer you top-of-the-range testing equipment and the latest hearing aids to provide the best clinical service to your patients.
- Uncapped monthly and quarterly commission plus a company car or car allowance.
- You will have the full support of our UK Head Office Marketing team to help bring customers to your branch.
- An opportunity to move into an Area Manager position, join the training team, or work for Amplifon in a different country.
- 4 weeks of training before starting from our team to help you deliver the best clinical experience and deliver sales.
Package:
- Generous basic salary, based on experience
- Uncapped Commission (monthly and quarterly) with no minimum threshold
- Company Car OR Car Allowance
- 25 days holiday (plus bank holidays)
- Employee Assistance Program
- Auto-enrolment pension
- Private dental & healthcare after probation
- Employee benefits (discounts, savings and more)
- Potential to move into training roles, Area Manager positions or work for Amplifon in a different country.
- Possible relocation assistance of up to £2,000 for candidates willing to relocate.
Responsibilities:
- Administering hearing tests, assessing client needs and informing them of the options available to them.
- Providing an aftercare service in line with the Amplifon aftercare programme.
- Managing the clinic with the support of a Sales & Customer Advisor including staff management.
- Ensuring that the team provide a professional, courteous and high-quality service.
- Delivering a positive Amplifon customer journey experience that exceeds expectations.
- Act as a role model for Amplifon by developing and maintaining strong relationships with various stakeholders including colleagues, local community and other clinicians.
About You:
- Registered Hearing Aid Dispenser with the HCPC
- Exceptional standards of customer care and service
- Commercial sensitivity
- Strong analytical and judgement ability
- Effective communication style
- Organised and efficient with time
About Amplifon:
As a world leading private hearing specialist, operating in 26 countries worldwide, we have one focus; our customers' quality of life. Across the UK our dedicated front and back-office professionals are constantly working together to offer the best and latest innovations in diagnostic testing, fitting and hearing aid technologies. From hearing care to business support roles, our colleagues are devoted to improving the lives of people with hearing difficulties.
If you share our passion for hearing care, clinical excellence, and superior customer service, and if you want to be part of a close-knit global team that offers world-class training and international opportunities, then we have rewarding careers to challenge and develop your skills at Amplifon.
If this sounds like an exciting opportunity or you would like some more information then hit apply!
Hearing Aid Audiologist (Uxbridge) employer: Amplifon
Contact Detail:
Amplifon Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hearing Aid Audiologist (Uxbridge)
✨Tip Number 1
Familiarise yourself with the latest hearing aid technologies and testing equipment. Being knowledgeable about the tools you'll be using can help you stand out during interviews and demonstrate your commitment to providing exceptional patient care.
✨Tip Number 2
Network with current employees or professionals in the audiology field. Engaging with them on platforms like LinkedIn can provide you with insights into the company culture at Amplifon and may even lead to a referral.
✨Tip Number 3
Prepare to discuss your approach to customer service and patient care. Amplifon values exceptional standards, so think of specific examples from your past experiences that showcase your ability to exceed customer expectations.
✨Tip Number 4
Research Amplifon's aftercare programme and be ready to discuss how you would implement it in your role. Showing that you understand their processes and are eager to contribute will make a positive impression.
We think you need these skills to ace Hearing Aid Audiologist (Uxbridge)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the role of a Hearing Aid Audiologist. Emphasise your customer service experience, clinical skills, and any specific training related to hearing aids.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for hearing care and exceptional customer service. Mention why you want to work at Amplifon specifically and how you can contribute to their mission of improving customers' quality of life.
Highlight Relevant Qualifications: Clearly state your qualifications, such as being a Registered Hearing Aid Dispenser with the HCPC. Include any additional certifications or training that may set you apart from other candidates.
Showcase Your Soft Skills: In your application, emphasise soft skills like effective communication, organisation, and the ability to build strong relationships. These are crucial for delivering a positive customer journey and working well within a team.
How to prepare for a job interview at Amplifon
✨Show Your Passion for Hearing Care
Make sure to express your enthusiasm for helping people with hearing difficulties. Share any personal experiences or motivations that led you to pursue a career in audiology, as this will resonate well with the interviewers at Amplifon.
✨Demonstrate Your Customer Service Skills
Since exceptional customer care is a key part of the role, prepare examples of how you've provided outstanding service in previous positions. Highlight your ability to listen to clients' needs and offer tailored solutions.
✨Familiarise Yourself with Amplifon's Values
Research Amplifon’s mission and values before the interview. Be ready to discuss how your personal values align with theirs, particularly regarding clinical excellence and improving customers' quality of life.
✨Prepare for Technical Questions
As a registered Hearing Aid Dispenser, you should be ready to answer technical questions related to hearing tests and the latest hearing aid technologies. Brush up on your knowledge and be prepared to discuss how you would assess client needs effectively.
