Events Coordinator
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Salary: £27,000
Hours: Full-time 5 over 7
Based at Ampleforth Abbey, Ampleforth YO62 4EN
About Ampleforth Abbey
Ampleforth Abbey is home to the UK's largest Benedictine monastic community, rooted in the Rule of St Benedict. Our mission is to seek God through prayer and service, and to invite others to experience faith in action.
Located in the Howardian Hills near York, the Abbey sits within an Area of Outstanding Natural Beauty and welcomes thousands of visitors each year to its Retreat Centre, Visitor Centre, Shop and Tea Room.
Ampleforth Abbey Trust, a registered charity, works alongside the monastic community to support this mission. With around 60 lay staff, the Trust delivers on a five-year strategy, choosing a Future Together, to ensure a sustainable, faith-led future for the Abbey and its valley home.
We're looking for an organised, detail-oriented Events Coordinator to manage bookings and logistics for group tours, conferences, and events. You'll be the main point of contact for clients from initial enquiry through to event completion, ensuring every booking runs smoothly and every guest has a great experience.
Key Responsibilities
- Deliver fantastic guest service as a coordinator for event bookings, providing a consistently excellent level of guest service.
- Capture event enquiries, securing all enquiries with relevant contracts and deposits, delivering personalised show arounds, and being the point of contact for guests
- Manage the reservations and events inbox with efficiency and attention to detail, prioritising enquiries to deliver prompt, professional responses while effectively managing own time and workload
- Organise and coordinate events from start to finish before handing over event requirements to our operations team to deliver the experience
- xgikmsk Coordinate scheduling, availability, and logistics with internal teams (venues, catering, transport, tour guides, AV/tech providers)
- Prepare and send quotes, contracts, invoices, and confirmations to clients
- Manage the events calendar and prevent double-bookings or scheduling conflicts
- Liaise with clients to understand requirements and tailor packages accordingly
- Coordinate with vendors and suppliers to secure services and negotiate rates
- Track deposits, payments, and outstanding balances
- Collect post-event feedback and maintain client relationships for repeat business
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