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For Companies At a Glance
- Tasks: Welcome guests, serve food and drinks, and maintain high hygiene standards.
- Company: Join Ampleforth Abbey, a beautiful retreat with a rich monastic heritage.
- Benefits: Enjoy free lunch, on-site parking, and a generous pension scheme.
- Why this job: Be part of a friendly team in a stunning location, making guests smile every day.
- Qualifications: No experience necessary; just bring your passion for hospitality and a willingness to learn.
- Other info: Flexible hours available; perfect for students or anyone seeking a fulfilling role.
Salary: £12.21 per hour
Benefits:
- Based at Ampleforth Abbey YO62 - 5 days per week (based on site)
- Hours: Full-time, permanent (40 hours per week) – no split shifts.
- Working Patterns: (5 days over 7) 7am to 3:30pm, 11:30am to 8pm, 9:30am to 5:30pm
- *Part time will also be considered*
- Closing date: 14th June 2025
- Up to 8% employer-matched pension
- Life assurance
- Free lunch during working hours
- Free on-site parking
- 20% discount at the Abbey Shop
- Cycle to Work Scheme
- Christmas Closure
About Ampleforth Abbey:
Ampleforth Abbey is home to the UK’s largest Benedictine monastic community, rooted in the Rule of St Benedict. Our mission is to seek God through prayer and service, and to invite others to experience faith in action. Located in the Howardian Hills near York, the Abbey sits within an Area of Outstanding Natural Beauty and welcomes thousands of visitors each year to its Retreat Centre, Visitor Centre, Shop and Tea Room. Ampleforth Abbey Trust, a registered charity, works alongside the monastic community to support this mission. With around 60 lay staff, the Trust delivers on a five-year strategy, choosing a Future Together, to ensure a sustainable, faith-led future for the Abbey and its valley home.
If you enjoy working in a friendly peaceful atmosphere, meeting new people, being part of a hardworking team Ampleforth Abbey is perfect for you!
Main Responsibilities but not limited to:
- Showing off your passion for great customer service
- Responsible for greeting guests and making them feel at home during their stay.
- Serving food and drinks.
- Working to ensure our cleaning adheres to high standards of hygiene.
Experience, Skills and Attributes:
- You will ideally have 1 year catering experience which would be beneficial but not essential.
- If you are happy to learn we can teach you everything you need to know to be successful in this role.
- Natural hospitality charm and the ability to build great rapport with guests creating a team that want to be their best.
- You will have high standards & genuinely want to make guests smile with great attention to detail.
- Own transport & Driving License is preferred due to our location.
Job Types: Part-time, Full-Time & Permanent
Eligible to work in the UK
Ampleforth Abbey Trust is committed to the highest standards of safeguarding. All appointments are subject to an enhanced DBS check and satisfactory references.
Interested? If you feel that you possess the relevant skills and experience, then please submit your CV.
Front of House - Guest Service & Catering Assistant employer: Ampleforth Abbey Trust
Contact Detail:
Ampleforth Abbey Trust Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front of House - Guest Service & Catering Assistant
✨Tip Number 1
Familiarise yourself with Ampleforth Abbey's mission and values. Understanding their commitment to hospitality and service will help you align your approach during the interview, showcasing how you can contribute to their welcoming atmosphere.
✨Tip Number 2
Highlight any previous customer service experience you have, even if it's not in catering. Be ready to share specific examples of how you've made guests feel welcome and valued in past roles.
✨Tip Number 3
Prepare to discuss your ability to work as part of a team. Since this role involves collaborating with others, think of instances where you've successfully worked in a team environment and contributed to a positive outcome.
✨Tip Number 4
If you have your own transport, mention it during your conversation. Given the location of Ampleforth Abbey, demonstrating that you can easily commute will show your commitment and reliability for the role.
We think you need these skills to ace Front of House - Guest Service & Catering Assistant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service and catering. Emphasise any previous roles where you demonstrated hospitality skills or worked in a team environment.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and your ability to create a welcoming atmosphere. Mention why you are drawn to Ampleforth Abbey and how your values align with their mission.
Highlight Your Soft Skills: In your application, focus on soft skills such as communication, teamwork, and attention to detail. These are crucial for the Front of House role and will help you stand out.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Ampleforth Abbey Trust
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for providing excellent customer service during the interview. Share examples of how you've gone above and beyond to make guests feel welcome in previous roles.
✨Demonstrate Team Spirit
Ampleforth Abbey values teamwork, so be prepared to discuss how you work well with others. Highlight any experiences where you collaborated effectively with colleagues to achieve a common goal.
✨Emphasise Attention to Detail
Since high standards of hygiene and cleanliness are crucial, mention specific instances where your attention to detail made a difference. This could be in food preparation, serving, or maintaining a clean environment.
✨Be Ready to Learn
Even if you don't have extensive catering experience, show your willingness to learn. Discuss how you adapt to new situations and your eagerness to acquire new skills that will help you succeed in this role.
