Post Completion Supervisor in Birmingham

Post Completion Supervisor

Application Deadline: 9 October 2026

Department: Northelm - Managed Legal Services - Shared Legal Resource - Shared Legal Resource - 6005

Employment Type: Permanent - Full Time

Location: Birmingham

Reporting To: Claire Noake

We’re looking for an Supervisor with a solid background in post completions to work alongside our existing managers to shape our rapidly expanding MLS Post Completions team.

This is a fantastic opportunity to take on a leadership role within a growing team, helping to drive quality, consistency, and innovation in how we deliver post completion services to our clients.

What you will be doing:

• Reviewing property files to advise on necessary post completion actions and managing junior fee earners in relation to the same.
• Managing workflows in relation to work arising from regulatory interventions.
• Responsible for onboarding new clients and ensuring that all documentation sent to clients is regularly checked for accuracy.
• Submitting high quality applications (including registrations (lease and freehold), first registration of title, transfer of part) to HMLR to avoid requisitions wherever possible.
• Reviewing and managing correspondence from internal and external clients and third parties.
• Allocating work to the appropriate junior fee earners as required and supervising the same with file reviews and audits.
• Ensuring that junior fee earners receive regular and appropriate skills training as required.
• Being responsible for producing, monitoring and updating various reports as required.
• Managing billing and other financial tasks as required.
• Protecting clients' interests at all times, while taking precautions against potential fraud and money laundering.
• Sending letters of engagement with estimates of fees and disbursements.
• Liaising with HMLR and responding to all requisitions thoroughly.

What you will need:

This role will suit someone who thrives in a busy environment, enjoys mentoring others, and takes pride in delivering technically excellent and efficient legal work.

You’ll also be:

• Experienced in supervising junior fee earners.
• Knowledgeable in post completions work.
• Confident working with case management systems and driving process improvements.
• A strong communicator with a client-first approach and meticulous attention to detail.
• Organised, commercially aware, and proactive about team and client success.

Benefits, Agile Working and Additional information

We embrace agile working and offer a blended approach to where and how we work.

We appreciate that people have different needs and preferences and we’re keen to be flexible, after all, we value what you do, not where you do it.

We have the following hubs across the UK: Birmingham, Bristol, Edinburgh, Leeds, Leicester, Lincoln, London, Manchester, Milton Keynes, Nottingham, Sheffield, Stratford upon Avon & Tunbridge Wells.

Additional information: Please be aware, for some vacancies, where we receive high numbers of applications we may need to bring the close date forward.

Due to the nature of the work undertaken, confirmation of employment will be subject to a variety of checks which will be carried out once an offer of employment is accepted. Details of the checks can be found here.

Equal opportunities

Shakespeare Martineau is a committed equal opportunities employer. We seek to attract, develop and retain talented people from a diverse range of backgrounds and cultures. We value and respect individuality and encourage a culture within our business where people can be themselves and be valued for their strengths and experiences. Everyone who either applies to or works for the firm is treated equally, regardless of their gender, age, ethnic origin, nationality, marital status, sexual orientation or religious beliefs.

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