At a Glance
- Tasks: Support clients and colleagues, ensuring exceptional experiences in a dynamic office environment.
- Company: Ampa Group, a leading legal and professional services brand with a collaborative culture.
- Benefits: Flexible working, career growth opportunities, and a supportive team environment.
- Other info: Embrace agile working with hubs across the UK for flexibility.
- Why this job: Join a vibrant team and make a real impact while developing your skills.
- Qualifications: Previous experience in a similar role and proficiency in Microsoft Office.
The predicted salary is between 24000 - 36000 £ per year.
Ampaare looking for an exceptional Workplace Assistant to support their growing Sheffield office. As enterprising and original thinkers, we are driven to create exceptional experiences for our clients and our people. We handle personal and business-critical issues and game-changing deals across many dynamic sectors. It is stimulating and rewarding. We are hardworking and deeply ambitious about creating opportunities for our employees; to move forward and achieve our ambition together. We provide an environment in which you are supported to reach your potential.
Our people have a blend of excellent technical and business skills with the talent to do things differently. To provide truly outstanding client experiences we work as one team, AGS (Ampa Group Services) is made up of business professionals who work with our legal professionals to provide market-leading expertise to our clients. The group includes Finance, Operations, HR, Marketing, IT, Risk and the Executive Leadership team.
What you will be doing:
- The key feature of this role is to provide exceptional client experiences and support for all our clients, both external and internal. Therefore, successful candidates must be highly organised, enthusiastic, helpful individuals, with a range of client facing and business support skills.
Key Duties
- Front of House & Client Services
- Welcome visitors and colleagues, creating an exceptional first impression
- Follow visitor management processes and liaise with building reception as needed
- Manage meeting room and car park bookings; respond within SLA
- Liaise with clients about bookings and requirements in person or by phone
- Answer phone calls within 3 rings using hands-free headset
- Assist with internal and external events
- Meeting Rooms & Collaboration Spaces
- Ensure meeting rooms, reception, and collaborative areas are clean and presentable
- Set up and clear down meeting rooms, including layout changes and equipment
- Organise IT support or set up equipment (e.g., MS Teams) as required
- Stock meeting rooms and resource areas with stationery and supplies
- Organise and serve catering and refreshments
- Facilities & Office Support
- Maintain clean, tidy, and stocked refreshment areas
- Deep clean and maintain coffee machines; perform daily stock checks
- Move and organise office equipment and furniture as required
- Report maintenance, cleaning, and H&S issues promptly
- Support environmental policy implementation and recycling area upkeep
- Monitor and update notice boards and displayed information
- Supervise external contractors and liaise with building management
- Document & Mailroom Services
- Copy, print, scan, edit, and finish documents accurately
- Transfer data via removable media, cloud, or document systems
- Handle outgoing and incoming mail, including inter-office and court deliveries
- Arrange couriers, record details for auditing and charging
- Coordinate high-volume print/scan jobs with other offices
- Retrieve and send files from offsite storage; conduct regular file audits
- People Support & Ad Hoc Tasks
- Prepare lockers, keys, and access for starters and leavers
- Assist with new starter inductions and office tours
- Carry out fire warden and first aid duties as required
- Perform any other duties as needed, including travel to other locations for cover
What you will need:
- Commutable distance to our Sheffield office
- Previous experience in a similar role, ideally in professional services
- Flexible with working hours to meet business needs
- Proficient in Microsoft Office and relevant systems
- Strong under pressure, with excellent organisational skills
- Clear, professional communicator; builds strong relationships
- Detail-oriented, proactive, and continuously looking to improve
Key Competencies
- Professionally presented and brand-aligned
- Client-focused with a passion for great service
- Eager to learn and grow
- Positive, solution-focused, and discreet
- Supportive team player, reliable and punctual
Benefits, Agile Working And Additional Information
We embrace agile working and offer a blended approach to where and how we work. We appreciate that people have different needs and preferences and we are keen to be flexible, after all, we value what you do, not where you do it.
We have the following hubs across the UK: Birmingham, Bristol, Edinburgh, Leeds, Leicester, Lincoln, London, Milton Keynes, Nottingham, Sheffield, Solihull, Stratford upon Avon and in the South East; Brighton, Chichester, Crawley, East Grinstead, Eastbourne, Lewes, Peacehaven, Seaford, Storrington, Southampton & Tunbridge Wells.
Additional Information
Want to find more about our amazing benefits? Please be aware, for some vacancies, where we receive high numbers of applications we may need to bring the close date forward. Due to the nature of the work undertaken, confirmation of employment will be subject to a variety of checks which will be carried out once an offer of employment is accepted. Details of the checks can be found here.
Equal opportunities
Ampa Group is a committed equal opportunities employer. We seek to attract, develop and retain talented people from a diverse range of backgrounds and cultures. We value and respect individuality and encourage a culture within our business where people can be themselves and be valued for their strengths and experiences. Everyone who either applies to or works for the firm is treated equally, regardless of their gender, age, ethnic origin, nationality, marital status, sexual orientation or religious beliefs.
About Ampa Group
Welcome to Ampa - a leading group of legal and professional services brands, home to leading legal services firms such as Shakespeare Martineau, Lime Solicitors, Mayo Wynne Baxter, Marrons and others. Our 'House of Brands' is where legal and professional service brands converge to unlock exciting opportunities for career advancement, collaboration, and comprehensive business services support across various disciplines including HR, IT, finance, and marketing. Our overall purpose is to act as the cornerstone that facilitates the growth of every brand within our collective, empowering them with enhanced purchasing capabilities, access to specialised expertise, and a cohesive set of values and culture. At our core, we are dedicated to creating an environment where each brand thrives through mutual growth and co-operation. Through our shared infrastructure and central support, we enable our brands to flourish, using the strength of our collective resources. If you are passionate about driving positive change and immersing yourself in an inclusive, diverse, and supportive culture, then we invite you to join our team as we continue to unlock the potential in our people, clients, and investors.
Locations
Workplace Assistant in England, Sheffield employer: Ampa - Legal & Professional Services
Ampa is an exceptional employer that fosters a supportive and inclusive work culture in its Sheffield office, where employees are encouraged to reach their full potential. With a strong focus on employee growth, flexible working arrangements, and a commitment to diversity, Ampa provides a stimulating environment for those looking to make a meaningful impact in the professional services sector.
Contact Details:
Ampa - Legal & Professional Services Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Workplace Assistant in England, Sheffield
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on Ampa. Check out their website and social media to understand their values and what they stand for. This will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your skills align with the role of Workplace Assistant. Remember, they want someone who’s organised and client-focused, so highlight those traits!
✨Tip Number 3
Dress to impress! First impressions matter, especially in a client-facing role. Make sure you’re dressed professionally and appropriately for the workplace environment. It shows you take the opportunity seriously and are ready to represent the company well.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’d be a fantastic fit for the Workplace Assistant position!
We think you need these skills to ace Workplace Assistant in England, Sheffield
Some tips for your application 🫡
Show Your Enthusiasm:When writing your application, let your passion for the role shine through! We want to see that you're excited about the opportunity to support our Sheffield office and create exceptional experiences for our clients.
Tailor Your CV:Make sure your CV highlights relevant experience that aligns with the key duties of the Workplace Assistant role. We love seeing how your skills can contribute to our team, so don’t hold back on showcasing your client-facing and organisational abilities!
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure your writing is easy to read and free from jargon. This will help us understand your qualifications and fit for the role quickly.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands and allows us to process it efficiently. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Ampa - Legal & Professional Services
✨Know the Company Inside Out
Before your interview, take some time to research Ampa and their values. Understand their commitment to exceptional client experiences and how they support their employees. This will help you align your answers with their mission and show that you're genuinely interested in being part of their team.
✨Showcase Your Organisational Skills
As a Workplace Assistant, being organised is key. Prepare examples from your past experiences where you successfully managed multiple tasks or projects. Highlight your ability to stay calm under pressure and how you prioritise tasks effectively.
✨Practice Your Communication Skills
Since this role involves a lot of client interaction, practice clear and professional communication. You might want to do mock interviews with friends or family, focusing on how you present yourself and respond to questions. Remember, building strong relationships is crucial!
✨Be Ready for Scenario Questions
Expect questions that assess how you would handle specific situations, like managing a busy reception area or dealing with a difficult client. Think through potential scenarios and prepare your responses, demonstrating your proactive and solution-focused mindset.
