Ampa Group is seeking a Second Line Service Desk Analyst to join the IT team. The role will be office-based with some flexibility, supporting a 1500+ user base across multiple UK sites and hubs.
You will handle L2 incidents, manage hardware/software issues, and work with internal teams and suppliers to deliver high-quality IT support. The role requires 2–3 years in an IT service desk, strong communication skills, and experience with Windows 10-11, M365, and asset management.
#J-18808-Ljbffr
Second Line IT Support Specialist employer: Ampa - Legal & Professional Services
Ampa Group is an excellent employer, offering a vibrant work culture in the picturesque setting of Stratford-upon-Avon. With a strong emphasis on employee growth and agile working, you will enjoy flexible options that allow for a healthy work-life balance while contributing to a welcoming environment that values collaboration and efficiency.
Contact Details:
Ampa - Legal & Professional Services Recruitment Team
