At a Glance
- Tasks: Create exceptional client experiences and support in a dynamic office environment.
- Company: Join a collaborative team of business and legal professionals at AGS.
- Benefits: Competitive salary, supportive culture, and opportunities for personal growth.
- Other info: Enjoy a vibrant workplace with a focus on teamwork and sustainability.
- Why this job: Be the friendly face that makes a lasting impression on clients and colleagues.
- Qualifications: Highly organised, enthusiastic, and skilled in client-facing roles.
The predicted salary is between 30000 - 42000 £ per year.
To provide truly outstanding client experiences we work as one team. AGS is made up of business professionals who work with our legal professionals to provide market-leading expertise to our clients. The group includes Finance, Operations, HR, Marketing, IT, Risk and the Executive Leadership team.
The Key feature of this role is to provide exceptional client experiences and support for all our clients, both external and internal. Therefore, successful candidates must be highly organised, enthusiastic, helpful individuals, with a range of client facing and business support skills.
What you will be doing:
- Meeting and greeting visitors and colleagues into the client space, creating an exceptional first impression.
- Following the visitor management process and ensuring we meet all the requirements necessary.
- Liaising with the building reception team as and where relevant.
- Ensuring the meeting rooms, the reception area and collaboration spaces are presentable throughout the day/evening.
- Assisting with the moving and organisation of office equipment and meeting room furniture as and when required.
- Organising and serving catering and refreshments to clients in our collaborative spaces and meeting rooms.
- Ensuring the refreshment areas in the client and collaborative space are kept well stocked, clean and tidy at all times.
- Following procedures to ensure coffee machines are well maintained, carrying out daily stock ups and weekly deep cleaning.
- Setting up and clearing down meeting rooms, including furniture layout changes and any additional equipment required.
- Ensuring meeting rooms and office resource areas are stocked up with the correct stationary.
- Setting up the required equipment in the meeting rooms i.e., MS Teams or other technical requirements.
- Organising IT team support if required for a specific meeting/event.
- Wearing a hands-free headset, and answering ‘phone calls within 3 rings.
- Managing the meeting room and car park bookings within the relevant app, responding within our SLA times.
- Liaising with clients either in person or on the ‘phone about their bookings and requirements.
- Reporting to the relevant team(s) any equipment/furniture that requires fixing or replacing.
- Assisting with ensuring we implement our environmental policy within our offices and recycling areas are kept in correct order and guidance labelling in place.
- Pro-actively ensuring good housekeeping is adhered to throughout the office, kitchens stocked and tidy.
Office Administrator employer: Ampa - Legal & Professional Services
Ampa Group is an excellent employer that fosters a dynamic and supportive work culture, allowing for flexibility through its hybrid work model. Employees benefit from opportunities for professional growth, collaboration on complex financial processes, and the chance to drive efficiencies in a high-performing team, all while being part of a company that values innovation and excellence in financial management.
Contact Details:
Ampa - Legal & Professional Services Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Office Administrator
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on AGS and its values. This will help you tailor your responses and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your skills can enhance client experiences, as that's a key part of the Office Administrator role.
✨Tip Number 3
Dress to impress! First impressions matter, especially in a client-facing role. Make sure you look professional and approachable when you walk into that interview room.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Office Administrator
Some tips for your application 🫡
Show Your Organisational Skills:In your application, highlight your ability to stay organised and manage multiple tasks. We want to see how you can juggle responsibilities like meeting room setups and visitor management while keeping everything running smoothly.
Be Enthusiastic and Helpful:Let your personality shine through! We’re looking for candidates who are not just skilled but also enthusiastic about providing exceptional client experiences. Share examples of how you've gone the extra mile to help others in previous roles.
Tailor Your Application:Make sure to customise your application to reflect the specific requirements of the Office Administrator role. Use keywords from the job description to show that you understand what we’re looking for and how you fit the bill.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates during the process. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Ampa - Legal & Professional Services
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Office Administrator role. Familiarise yourself with the key responsibilities, such as managing meeting rooms and liaising with clients. This will help you demonstrate your enthusiasm and suitability for the position.
✨Showcase Your Organisational Skills
Since this role requires a high level of organisation, be prepared to discuss specific examples from your past experiences where you've successfully managed multiple tasks or projects. Highlight how you kept everything running smoothly, especially in client-facing situations.
✨Practice Your First Impressions
As the first point of contact for clients, making a great impression is crucial. Practice your greeting and body language before the interview. A warm smile and confident handshake can set the tone for a positive interaction right from the start.
✨Prepare Questions for Them
Interviews are a two-way street, so come armed with thoughtful questions about the company culture, team dynamics, and expectations for the role. This shows that you're genuinely interested in contributing to their mission of providing outstanding client experiences.
