Ampa Group is seeking a motivated Second Line Service Desk Analyst to support over 1,500 staff across multiple UK sites. The role is office-based with flexible working where possible and a 37-hour week, primarily during core hours.
You will own L2 incidents and requests from triage to resolution, troubleshooting hardware and software, and collaborating with L1/L3 teams and partners to deliver reliable IT services within SLAs.
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L2 IT Support Analyst – Windows & M365 Expert employer: Ampa - Legal & Professional Services
Ampa Group is an excellent employer, offering a vibrant work culture in the picturesque setting of Stratford-upon-Avon. With a strong emphasis on employee growth and agile working, you will enjoy flexible options that allow for a healthy work-life balance while contributing to a welcoming environment that values collaboration and efficiency.
Contact Details:
Ampa - Legal & Professional Services Recruitment Team
