Workplace Assistant in East Grinstead

Be the heartbeat of our workplace experience! Join a role where every interaction counts and every day is different. You’ll be one of the first faces our clients and colleagues meet, shaping outstanding experiences across our East Grinstead office. You’ll join a supportive, people-focused Ampa Group Services team, develop a wide range of workplace and client service skills, and help keep our offices running smoothly. If you love variety, thrive in a team, and take pride in making things run seamlessly, this role gives you the freedom to make a real impact.

Location: East Grinstead – Full time on site.

Hours: 37 per week.

Reporting to: Workplace Team Leader.

About The Team: AGS is the engine behind our firm — a collaborative group of specialists across Finance, Operations, HR, Marketing, IT, Risk, and Executive Leadership. Together, we support our legal teams and deliver exceptional client experiences. Our team values professionalism, kindness, continuous improvement, and supporting one another.

Responsibilities:

• You’ll create a seamless, welcoming experience for everyone who enters our offices.
• Warmly welcome clients and colleagues, creating an exceptional first impression.
• Follow visitor management processes and liaise with building reception as required.
• Set up meeting rooms with layouts, technology, and refreshments.
• Ensure client and collaborative spaces are tidy, fully stocked, and presentable.
• Support office logistics, equipment setups, minor moves, and stock management.
• Maintain high standards of housekeeping, recycling, and environmental practices.
• Report maintenance, H&S, or facilities issues promptly.
• Manage meeting room and car park bookings.
• Handle mail, couriers, printing, scanning, and document finishing.
• Assist with events, inductions, and new starter onboarding.
• Liaise with IT and other teams to ensure smooth-running meetings.
• Travel to other offices to provide support as required.

What you will need:

• Experience in a similar workplace or client‑facing role (ideally in professional services).
• Confident using Microsoft Office and digital workplace tools.
• Strong organisation skills and a proactive, solutions‑focused mindset.
• Ability to manage multiple tasks efficiently and professionally.
• Excellent communication skills and relationship‑building ability.

Who You Are:

• Professional and well‑presented, representing the Ampa brand.
• Passionate about delivering excellent client experiences.
• Quick to learn, adaptable, and keen to improve processes.
• Reliable, punctual, and able to take initiative.
• A positive team player who takes pride in making a difference.

Benefits, Agile Working And Additional Information: We embrace agile working and offer a blended approach to where and how we work. We appreciate that people have different needs and preferences and we’re keen to be flexible, after all, we value what you do, not where you do it. We have hubs across the UK: Birmingham, Bristol, Edinburgh, Leeds, Leicester, Lincoln, London, Milton Keynes, Nottingham, Sheffield, Stratford upon Avon and in the South East; Brighton, Chichester, Crawley, East Grinstead, Eastbourne, Lewes, Seaford, Storrington, Southampton & Tunbridge Wells.

Equal opportunities: Ampa Group is a committed equal opportunities employer. We seek to attract, develop and retain talented people from a diverse range of backgrounds and cultures. We value and respect individuality and encourage a culture within our business where people can be themselves and be valued for their strengths and experiences. Everyone who either applies to or works for the firm is treated equally, regardless of their gender, age, ethnic origin, nationality, marital status, sexual orientation or religious beliefs.