Central Support Specialist

Join to apply for the Central Support Specialist role at Ampa - Legal & Professional Services.

Office Location: Hybrid (home/office) – within travelling distance of one of our hubs.

Working Hours: 37 hours per week between 07:00 – 19:00.

Reporting To: Central Support Team Leader – Business Support.

The team: To provide truly outstanding client service we work as one team. Our Business Operations Group is made up of business professionals who work with our legal professionals to provide market leading expertise to our clients. The Groups include; Finance, Operations, HR, Marketing, IT, Risk and Executive Leadership team.

The role: To work as part of the Managed Central Services team, to provide a high quality and efficient full range of administration services to the firm.

What you will be doing:

• An assortment of tasks involving inputting and updating key information within the firm’s systems including:

• billing support
• electronic payment processing
• system detail creation and amendment
• document enquiries

What you will need:

Skills and experience you will have:

• Experience of working in a similar role within professional services.
• Excellent IT skills with good knowledge of all Microsoft Office products and PDF software.
• First rate written and verbal communication skills and attention to detail.
• Able to work well under pressure to meet deadlines, whilst remaining calm and professional.
• Good organisational skills with the ability to multi-task.

Key competencies you will need:

• A willingness to learn and a passion to provide a solution focused service every time.
• A high degree of drive, self-motivation, and energy.
• A “can do” attitude; able to make things happen.
• A commitment to delivering excellent levels of service to our clients.
• Going above and beyond the core remit of the role to meet the firm’s needs as they evolve.
• A completer/finisher with a strong focus on getting things done.
• A team player with the desire to make a difference.

Benefits, Agile Working And Additional Information:

We embrace agile working and offer a blended approach to where and how we work. We appreciate that people have different needs and preferences and we’re keen to be flexible, after all, we value what you do, not where you do it.

We have the following hubs across the UK: Birmingham, Bristol, Leicester, Lincoln, London, Milton Keynes, Nottingham, Solihull, Stratford upon Avon, Sheffield and in the South; Crawley, East Grinstead, Lewes, Brighton, Eastbourne, Seaford, Peacehaven, Storrington, Chichester & Southampton as well as our Scotland office located in Edinburgh.

Additional Information: Want to find more about our amazing benefits?

Please be aware, for some vacancies, where we receive high numbers of applications we may need to bring the close date forward. Due to the nature of the work undertaken, confirmation of employment will be subject to a variety of checks which will be carried out once an offer of employment is accepted.

Equal opportunities: Ampa Group is a committed equal opportunities employer. We seek to attract, develop and retain talented people from a diverse range of backgrounds and cultures. We value and respect individuality and encourage a culture within our business where people can be themselves and be valued for their strengths and experiences. Everyone who either applies to or works for the firm is treated equally, regardless of their gender, age, ethnic origin, nationality, marital status, sexual orientation or religious beliefs.

About Ampa Group: Welcome to Ampa - a leading group of legal and professional services brands, home to leading legal services firms such as Shakespeare Martineau, Lime Solicitors, Mayo Wynne Baxter, Marrons and others. Our ‘House of Brands’ is where legal and professional service brands converge to unlock exciting opportunities for career advancement, collaboration, and comprehensive business services support across various disciplines including HR, IT, finance, and marketing.

Our overall purpose is to act as the cornerstone that facilitates the growth of every brand within our collective, empowering them with enhanced purchasing capabilities, access to specialised expertise, and a cohesive set of values and culture. At our core, we are dedicated to creating an environment where each brand thrives through mutual growth and co-operation. Through our shared infrastructure and central support, we enable our brands to flourish, using the strength of our collective resources.

If you are passionate about driving positive change and immersing yourself in an inclusive, diverse, and supportive culture, then we invite you to join our team as we continue to unlock the potential in our people, clients, and investors.