Credit Controller in Birmingham

The role of Credit Controller is part of the Financial Operations team and will report into the Credit Control Team Leader. We are seeking an experienced Credit Controller to join our exceptionally strong and supportive team.

We can offer you:

• A culture of trust and empowerment with responsibility and autonomy over your work.
• The support and encouragement of a great team behind you and friendly colleagues who all want to help you thrive.
• A competitive package with great benefits.

Our team:

To provide truly outstanding client service we work as one team. Ampa Group Services is made up of business professionals who work with our legal professionals to provide market leading expertise to our clients. The Groups include Finance, Operations, HR, Clients & Markets, IT, Risk and the Executive Leadership team. Our Finance team is made up of over 50 people who work from a variety of our office locations. The work is split into four core areas: Financial Accounting, Financial Operations, Business Partnering and Partner Services. The team works closely with our other business operations teams to provide a first-class service. They are responsible for the sound financial management of the firm, including cash flow, budgeting, internal and external reporting and audit. They have responsibilities for the safe-keeping and operating of our clients’ funds held on account and also deal with payroll, credit control, work-in-progress, partner finances and tax returns. The team also provides bespoke finance business partnering support to all other areas of the business.

What you will be doing:

• Work with a team of Credit Controllers.
• Managing own clients and prompt collection of debtors in line with the Credit Policy.
• Debt chasing by phone, email and letter.
• Travel to other office locations to review queries with teams as necessary.
• Minimise overdue debt and achieve monthly cash collection targets.
• Manage invoice query and account issue resolution.
• Hold meetings with the legal teams to manage potential risk.
• Identifying and escalating any potential difficulties on payment collection.
• Issue monthly statements.
• Other adhoc duties as required by your Manager.

What you will need:

• Previous experience in a Credit Collection role preferably within the legal sector but not essential.
• Knowledge of Aderant systems (desirable).
• Highly computer literate - Excel, Outlook.
• Analytical and highly organised.
• Good telephone manner.
• Team player.
• Ability to work to tight deadlines and work on own initiative.
• Able to cope with multiple priorities and changing environment.
• Excellent attention to detail and high degree of accuracy is imperative.
• Ability to build strong relationships and influence internal and external stakeholders.
• Strong commercial focus and good business acumen.
• Passionate and committed to achieving results.
• Ideally experience from both B2B and B2C.

Benefits, Agile Working and Additional information:

We embrace agile working and offer a blended approach to where and how we work. We appreciate that people have different needs and preferences and we’re keen to be flexible, after all, we value what you do, not where you do it. We have the following hubs across the UK: Birmingham, Bristol, Edinburgh, Leeds, Leicester, Lincoln, London, Milton Keynes, Nottingham, Sheffield, Stratford upon Avon and in the South East; Brighton, Chichester, Crawley, East Grinstead, Eastbourne, Lewes, Seaford, Storrington, Southampton & Tunbridge Wells.

Additional information:

Want to find more about our amazing benefits?

Please be aware, for some vacancies, where we receive high numbers of applications we may need to bring the close date forward. Due to the nature of the work undertaken, confirmation of employment will be subject to a variety of checks which will be carried out once an offer of employment is accepted. Details of the checks can be found here.

Equal opportunities:

Ampa Group is a committed equal opportunities employer. We seek to attract, develop and retain talented people from a diverse range of backgrounds and cultures. We value and respect individuality and encourage a culture within our business where people can be themselves and be valued for their strengths and experiences. Everyone who either applies to or works for the firm is treated equally, regardless of their gender, age, ethnic origin, nationality, marital status, sexual orientation or religious beliefs.

Join Ampa Group – the house of brands reshaping legal and professional services. Ampa Group is the name behind leading brands like Shakespeare Martineau, Lime Solicitors, Mayo Wynne Baxter, Marrons and more. We bring them together through shared culture, infrastructure and career opportunities - giving our people the freedom to grow, explore and make an impact across a family of ambitious brands. We believe in the power of &. Corporate & human, purposeful & profitable, ambitious & inclusive. With empowered working, genuine flexibility, and award-winning development, we back our people to do their best work in the way that works for them. You’ll find real collaboration here, not just words. Access to multi-brand experiences, diverse expertise, modern tech, and a culture that encourages you to think boldly, be yourself, and shape a career that excites you. Ready to unlock your potential for good? Join Ampa Group and be part of what comes next.