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- Tasks: Lead the Workplace Services team, ensuring exceptional service and efficient work environments.
- Company: Ampa is a dynamic legal and professional services firm focused on creating exceptional experiences.
- Benefits: Enjoy flexible working options and a supportive environment that values your contributions.
- Why this job: Join a collaborative team dedicated to driving positive change and fostering personal growth.
- Qualifications: 5+ years in Workplace Management, strong leadership skills, and compliance knowledge required.
- Other info: Ampa promotes diversity and equal opportunities, welcoming applicants from all backgrounds.
The predicted salary is between 36000 - 60000 £ per year.
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Ampa (legal / professional services firm) are looking for an exceptional Workplace Team Leader to join their expanding team in Leicester.
As enterprising and original thinkers, we’re driven to create exceptional experiences for our clients and our people. We handle personal and business-critical issues and game-changing deals across many dynamic sectors. It’s stimulating and rewarding.
We’re hardworking and deeply ambitious about creating opportunities for our employees; to move forward and achieve our ambition together. We provide an environment in which you’re supported to reach your potential.
Our people have a blend of excellent technical and business skills with the talent to do things differently.
The team:
To provide truly outstanding client service we work as one team. Our Business Operations Group is made up of business professionals who work with our legal professionals to provide market-leading expertise to our clients. The Groups include; Finance, Operations, People, Marketing, IT, Risk and Executive Leadership team
What you will be doing:
We’re looking for a strong, accountable leader to head our Workplace Services team, overseeing front of house, building services, print/post, and reprographics across multiple locations. This role is pivotal in delivering high-quality, safe, and efficient work environments for our people, clients, and visitors.
Key Responsibilities:
- Lead and develop regional managers and on-site teams, ensuring service excellence and continuous improvement.
- Oversee reception, post room, document services, meeting facilities, and space planning.
- Manage supplier contracts and service levels to ensure value for money and operational success.
- Maintain health & safety compliance, emergency procedures, and business continuity planning.
- Control OPEX/CAPEX budgets, monthly monitoring, and quarterly forecasting.
- Drive sustainability, legal compliance, and support BCorp reporting initiatives.
What you will need:
You’re an experienced, people-focused leader with a strong operational mindset, proven compliance knowledge, and a passion for delivering exceptional workplace environments. Organised, strategic, and hands-on, you thrive in fast-paced settings and lead by example.
Key Skills & Experience:
- Minimum 5 years’ experience in Workplace/Facilities Management within professional services.
- Strong leadership skills with the ability to manage cross-location, multi-disciplinary teams.
- Proven understanding of statutory compliance, health & safety, and legal reporting requirements.
- Skilled in front of house operations, building services, and document service management.
- Excellent communicator with strong written and verbal skills.
- Experienced in managing suppliers, budgets (OPEX/CAPEX), and delivering cost-effective services.
- Proficient in MS Office 365 / Teams and familiar with document/case management systems.
- Proven ability to drive change, deliver projects, and implement continuous improvement initiatives.
- Knowledge of print/scan fleet management and paperlite initiatives.
- Experience in ESG-related topics and ISO standards (9001, 27001, BS10008).
- Knowledge of tools such as iManage, Uniflow, Paper River, and Fiery.
- Strong background in project delivery, business analysis, and process mapping.
Personal Qualities:
- Calm, articulate, and structured under pressure.
- Highly organised with excellent problem-solving and prioritisation skills.
- A collaborative team player who champions development and accountability.
- Thrives in agile, fast-moving environments and embraces change.
Benefits, Agile Working and Additional information
We embrace agile working and offer a blended approach to where and how we work.
We appreciate that people have different needs and preferences and we’re keen to be flexible, after all, we value what you do, not where you do it.
We have the following hubs across the UK: Birmingham, Bristol, Leicester, Lincoln, London, Milton Keynes, Nottingham, Solihull, Stratford upon Avon, Sheffield and in the South; Crawley, East Grinstead, Lewes, Brighton, Eastbourne, Seaford, Peacehaven, Storrington, Chichester & Southampton as well as our Scotland office located in Edinburgh.
Additional information
Want to find more about our amazing benefits ?
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Please be aware, for some vacancies, where we receive high numbers of applications we may need to bring the close date forward.
Due to the nature of the work undertaken, confirmation of employment will be subject to a variety of checks which will be carried out once an offer of employment is accepted. Details of the checks can be found here.
Equal opportunities
Ampa Group is a committed equal opportunities employer. We seek to attract, develop and retain talented people from a diverse range of backgrounds and cultures. We value and respect individuality and encourage a culture within our business where people can be themselves and be valued for their strengths and experiences. Everyone who either applies to or works for the firm is treated equally, regardless of their gender, age, ethnic origin, nationality, marital status, sexual orientation or religious beliefs.
About Ampa Group
Welcome to Ampa – a leading group of legal and professional services brands, home to leading legal services firms such Shakespeare Martineau, Lime Solicitors, Mayo Wynne Baxter, Marrons and others.
Our ‘House of Brands’, is where legal and professional service brands converge to unlock exciting opportunities for career advancement, collaboration, and comprehensive business services support across various disciplines including HR, IT, finance, and marketing.
Our overall purpose is to act as the cornerstone that facilitates the growth of every brand within our collective, empowering them with enhanced purchasing capabilities, access to specialised expertise, and a cohesive set of values and culture.
At our core, we are dedicated to creating an environment where each brand thrives through mutual growth and co-operation. Through our shared infrastructure and central support, we enable our brands to flourish, using the strength of our collective resources.
If you are passionate about driving positive change and immersing yourself in an inclusive, diverse, and supportive culture, then we invite you to join our team as we continue to unlock the potential in our people, clients, and investors.
Seniority level
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Seniority level
Associate
Employment type
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Employment type
Full-time
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Job function
Administrative
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Industries
Law Practice
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Workplace Team Leader employer: Ampa - Legal & Professional Services
Contact Detail:
Ampa - Legal & Professional Services Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Workplace Team Leader
✨Tip Number 1
Familiarise yourself with Ampa's values and culture. Understanding their commitment to diversity and inclusion will help you align your approach during interviews, showcasing how you can contribute to their supportive environment.
✨Tip Number 2
Highlight your experience in managing cross-location teams. Be prepared to discuss specific examples of how you've successfully led diverse teams in fast-paced environments, as this is crucial for the Workplace Team Leader role.
✨Tip Number 3
Research current trends in workplace management and sustainability. Being knowledgeable about ESG-related topics and ISO standards will demonstrate your proactive approach and commitment to continuous improvement, which Ampa values highly.
✨Tip Number 4
Network with current or former employees of Ampa. Engaging with them can provide valuable insights into the company culture and expectations, helping you tailor your responses during the interview process.
We think you need these skills to ace Workplace Team Leader
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in Workplace/Facilities Management, particularly within professional services. Emphasise your leadership skills and any specific achievements that demonstrate your ability to manage teams and improve service delivery.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for creating exceptional workplace environments. Address how your operational mindset and compliance knowledge align with the responsibilities of the Workplace Team Leader role at Ampa.
Highlight Key Skills: In your application, clearly outline your experience with statutory compliance, health & safety, and budget management. Use specific examples to illustrate your proficiency in these areas, as they are crucial for the role.
Showcase Your Leadership Style: Describe your leadership approach in your application. Provide examples of how you have successfully led teams in fast-paced environments, focusing on collaboration, accountability, and continuous improvement.
How to prepare for a job interview at Ampa - Legal & Professional Services
✨Showcase Your Leadership Skills
As a Workplace Team Leader, demonstrating your leadership abilities is crucial. Prepare examples of how you've successfully led teams in the past, focusing on your approach to developing team members and ensuring service excellence.
✨Understand Compliance and Safety Standards
Given the importance of health and safety compliance in this role, brush up on relevant regulations and be ready to discuss how you've ensured compliance in previous positions. This will show your operational mindset and attention to detail.
✨Highlight Your Budget Management Experience
Be prepared to talk about your experience with OPEX and CAPEX budgets. Share specific instances where you effectively managed budgets and delivered cost-effective services, as this is a key responsibility of the role.
✨Demonstrate Your Problem-Solving Skills
In fast-paced environments, problem-solving is essential. Think of examples where you've tackled challenges head-on, particularly in workplace management or facilities operations, and explain your thought process during those situations.
