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- Tasks: Provide admin support, manage documents, and assist clients in a dynamic workplace.
- Company: Ampa is a leading group in legal and professional services, fostering growth and collaboration.
- Benefits: Enjoy flexible working options, a supportive environment, and opportunities for career advancement.
- Why this job: Join a vibrant team dedicated to exceptional client experiences and personal development.
- Qualifications: Experience in a similar role, strong IT skills, and excellent organisational abilities required.
- Other info: Embrace a culture of diversity and inclusion while making a positive impact.
The predicted salary is between 24000 - 36000 £ per year.
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Job title: Workplace Assistant
Location: Brighton (may be required to travel to other locations to cover holiday/sickness)
Reporting to: Workplace Team Leader
About us:
As enterprising and original thinkers, we’re driven to create exceptional experiences for our clients and our people. We handle personal and business-critical issues and game-changing deals across many dynamic sectors. It’s stimulating and rewarding.
We’re hardworking and deeply ambitious about creating opportunities for our employees; to move forward and achieve our ambition together. We provide an environment in which you’re supported to reach your potential.
Our people have a blend of excellent technical and business skills with the talent to do things differently.
The team:
To provide truly outstanding client experiences we work as one team, AGS is made up of business professionals who work with our legal professionals to provide market-leading expertise to our clients. The group includes Finance, Operations, HR, Marketing, IT, Risk and the Executive Leadership team.
The Role:
This role is designed to provide exceptional administrative, document processing, facilities management, and client support services to ensure the smooth and efficient operation of the workplace. The ideal candidate will be highly organised, detail-focused, and proficient in managing multiple tasks, supporting both internal and external clients effectively.
What you will be doing:
Document Processing and Administrative Support:
- Copy, print, and scan documents as requested, ensuring clarity, accuracy, and appropriate finishing options, including editing and enhancing as required.
- Transfer data to and from removable media, cloud-based solutions, and document and case management systems.
- Manage outgoing mail and inter-office mail using PPI, DMO, or a franking machine, ensuring timely collections.
- Distribute incoming mail, inter-office correspondence, and couriered items, logging them as necessary.
- Conduct hand deliveries and collections to and from local sites.
- Retrieve and send files to and from offsite storage providers and carry out regular office file audits.
- Arrange outgoing couriers and special deliveries, maintaining accurate records for audit and charge purposes.
- Coordinate large-volume printing, scanning, and document finishing, ensuring SLAs are met and requestors are updated.
- Prepare lockers, keys, and access credentials for new starters and leavers.
Office and Facilities Management:
- Ensure all displayed information in the office is current and relevant.
- Assist with the supervision of external contractors and building management teams as required.
- Support facilities-related activities, including fire warden and first aid duties.
- Report equipment and furniture that require fixing or replacement to the relevant team.
- Implement environmental policies including maintaining recycling areas and ensuring proper guidance labelling.
- Identify and report health & safety, cleaning, or general maintenance issues promptly.
- Maintain good housekeeping standards throughout the office, ensuring kitchens are stocked and tidy.
Client & Workplace Support:
- Welcome and assist visitors and colleagues, ensuring a professional first impression while managing visitor processes and liaising with building reception.
- Communicate with clients in person or by phone regarding bookings and requirements, ensuring all visitor and meeting needs are met.
- Set up, maintain, and clear meeting rooms, adjusting furniture layouts, stocking resources, and ensuring cleanliness throughout the day.
- Manage meeting room and car park bookings, responding within SLA times.
- Arrange IT support and set up technical equipment, such as MS Teams, for meetings and events.
- Assist with planning and executing internal events, including coordinating catering and refreshments.
- Maintain clean and well-stocked refreshment areas for meetings and collaboration spaces.
General Duties:
- Undertake ad hoc duties as required by the line manager.
- Provide flexible cover at other locations as needed for sickness or holiday absences.
What you will need:
- Commutable distance to our Brighton office
- Experience in a similar role within professional services.
- Strong IT proficiency, particularly in Microsoft Office and document management systems.
- Ability to manage workload efficiently, prioritising tasks effectively.
- Excellent organisational skills with a keen eye for detail.
- Effective communication skills, with the ability to build relationships at all levels.
- Adaptability and a proactive approach to problem-solving.
- Commitment to continuous improvement and the ability to adapt and innovate.
- Understanding of confidentiality and document security best practices.
Key Competencies:
- Professional, with the ability to represent the company brand values in all interactions.
- Passionate about delivering exceptional client/customer experiences.
- A self-motivated learner with a continuous improvement mindset.
- Strong initiative and a positive approach to challenges.
- Competent in problem-solving with discretion.
- Reliable, punctual, and a team player.
Benefits, Agile Working And Additional Information
We embrace agile working and offer a blended approach to where and how we work.
We appreciate that people have different needs and preferences and we’re keen to be flexible, after all, we value what you do, not where you do it.
We have the following hubs across the UK: Birmingham, Bristol, Leicester, Lincoln, London, Milton Keynes, Nottingham, Solihull, Stratford upon Avon, Sheffield and in the South; Crawley, East Grinstead, Lewes, Brighton, Eastbourne, Seaford, Peacehaven, Storrington, Chichester & Southampton as well as our Scotland office located in Edinburgh.
Additional Information
Want to find more about our amazing benefits ?
Please be aware, for some vacancies, where we receive high numbers of applications we may need to bring the close date forward.
Due to the nature of the work undertaken, confirmation of employment will be subject to a variety of checks which will be carried out once an offer of employment is accepted. Details of the checks can be found here.
Equal opportunities
Ampa Group is a committed equal opportunities employer. We seek to attract, develop and retain talented people from a diverse range of backgrounds and cultures. We value and respect individuality and encourage a culture within our business where people can be themselves and be valued for their strengths and experiences. Everyone who either applies to or works for the firm is treated equally, regardless of their gender, age, ethnic origin, nationality, marital status, sexual orientation or religious beliefs.
About Ampa Group
Welcome to Ampa – a leading group of legal and professional services brands, home to leading legal services firms such Shakespeare Martineau, Lime Solicitors, Mayo Wynne Baxter, Marrons and others.
Our ‘House of Brands’, is where legal and professional service brands converge to unlock exciting opportunities for career advancement, collaboration, and comprehensive business services support across various disciplines including HR, IT, finance, and marketing.
Our overall purpose is to act as the cornerstone that facilitates the growth of every brand within our collective, empowering them with enhanced purchasing capabilities, access to specialised expertise, and a cohesive set of values and culture.
At our core, we are dedicated to creating an environment where each brand thrives through mutual growth and co-operation. Through our shared infrastructure and central support, we enable our brands to flourish, using the strength of our collective resources.
If you are passionate about driving positive change and immersing yourself in an inclusive, diverse, and supportive culture, then we invite you to join our team as we continue to unlock the potential in our people, clients, and investors.
Seniority level
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Seniority level
Entry level
Employment type
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Full-time
Job function
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Administrative
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Industries
Law Practice
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Workplace Assistant employer: Ampa - Legal & Professional Services
Contact Detail:
Ampa - Legal & Professional Services Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Workplace Assistant
✨Tip Number 1
Familiarise yourself with the specific tools and software mentioned in the job description, particularly Microsoft Office and document management systems. Being proficient in these will not only boost your confidence but also demonstrate your readiness for the role.
✨Tip Number 2
Showcase your organisational skills by preparing examples of how you've managed multiple tasks or projects in previous roles. This will help you illustrate your ability to prioritise effectively during any interviews.
✨Tip Number 3
Research Ampa's values and culture to understand what they prioritise in their employees. Tailoring your conversations to reflect their commitment to exceptional client experiences can set you apart from other candidates.
✨Tip Number 4
Network with current or former employees of Ampa on platforms like LinkedIn. Engaging with them can provide valuable insights into the company culture and may even lead to a referral, increasing your chances of landing the job.
We think you need these skills to ace Workplace Assistant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the Workplace Assistant role. Focus on your organisational skills, attention to detail, and any previous administrative support roles you've held.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for providing exceptional client experiences. Mention specific examples of how you've successfully managed multiple tasks or supported teams in previous roles.
Highlight IT Proficiency: Since strong IT skills are essential for this role, emphasise your proficiency in Microsoft Office and any document management systems you have used. Provide examples of how you've utilised these tools effectively in past positions.
Showcase Adaptability: Demonstrate your adaptability and proactive problem-solving skills in your application. Share instances where you've successfully navigated challenges or changes in a workplace setting.
How to prepare for a job interview at Ampa - Legal & Professional Services
✨Showcase Your Organisational Skills
As a Workplace Assistant, being organised is key. Prepare examples of how you've managed multiple tasks in previous roles, and be ready to discuss your methods for prioritising work effectively.
✨Demonstrate Your IT Proficiency
Familiarity with Microsoft Office and document management systems is crucial. Brush up on these tools before the interview and be prepared to discuss how you've used them in past positions.
✨Emphasise Your Communication Skills
Effective communication is vital in this role. Think of instances where you've successfully interacted with clients or colleagues, and be ready to share how you ensure a professional first impression.
✨Prepare for Problem-Solving Scenarios
The role requires adaptability and a proactive approach to challenges. Be ready to discuss specific situations where you've identified problems and implemented solutions, showcasing your initiative and reliability.
