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- Tasks: Support clients and colleagues, manage bookings, and ensure a welcoming environment.
- Company: Ampa is a leading group in legal and professional services, fostering collaboration and growth.
- Benefits: Enjoy flexible working options, a supportive culture, and opportunities for personal development.
- Why this job: Join a dynamic team focused on exceptional client experiences and personal growth.
- Qualifications: Previous experience in a similar role and proficiency in Microsoft Office required.
- Other info: Embrace agile working with locations across the UK and a commitment to diversity.
The predicted salary is between 24000 - 36000 £ per year.
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Ampa are looking for an exceptional Workplace Assistant to support their growing Sheffield office.
As enterprising and original thinkers, we’re driven to create exceptional experiences for our clients and our people. We handle personal and business-critical issues and game-changing deals across many dynamic sectors. It’s stimulating and rewarding.
We’re hardworking and deeply ambitious about creating opportunities for our employees; to move forward and achieve our ambition together. We provide an environment in which you’re supported to reach your potential.
Our people have a blend of excellent technical and business skills with the talent to do things differently.
To provide truly outstanding client experiences we work as one team, AGS (Ampa Group Services) is made up of business professionals who work with our legal professionals to provide market-leading expertise to our clients. The group includes Finance, Operations, HR, Marketing, IT, Risk and the Executive Leadership team.
What you will be doing:
The key feature of this role is to provide exceptional client experiences and support for all our clients, both external and internal. Therefore, successful candidates must be highly organised, enthusiastic, helpful individuals, with a range of client facing and business support skills.
Key Duties
Front of House & Client Services
- Welcome visitors and colleagues, creating an exceptional first impression
- Follow visitor management processes and liaise with building reception as needed
- Manage meeting room and car park bookings; respond within SLA
- Liaise with clients about bookings and requirements in person or by phone
- Answer phone calls within 3 rings using hands-free headset
- Assist with internal and external events
- Ensure meeting rooms, reception, and collaborative areas are clean and presentable
- Set up and clear down meeting rooms, including layout changes and equipment
- Organise IT support or set up equipment (e.g., MS Teams) as required
- Stock meeting rooms and resource areas with stationery and supplies
- Organise and serve catering and refreshments
Facilities & Office Support
- Maintain clean, tidy, and stocked refreshment areas
- Deep clean and maintain coffee machines; perform daily stock checks
- Move and organise office equipment and furniture as required
- Report maintenance, cleaning, and H&S issues promptly
- Support environmental policy implementation and recycling area upkeep
- Monitor and update notice boards and displayed information
- Supervise external contractors and liaise with building management
Document & Mailroom Services
- Copy, print, scan, edit, and finish documents accurately
- Handle outgoing and incoming mail, including inter-office and court deliveries
- Arrange couriers, record details for auditing and charging
- Coordinate high-volume print/scan jobs with other offices
- Retrieve and send files from offsite storage; conduct regular file audits
People Support & Ad Hoc Tasks
- Prepare lockers, keys, and access for starters and leavers
- Assist with new starter inductions and office tours
- Carry out fire warden and first aid duties as required
- Perform any other duties as needed, including travel to other locations for cover
What you will need:
- Commutable distance to our Sheffield office
- Previous experience in a similar role, ideally in professional services
- Flexible with working hours to meet business needs
- Proficient in Microsoft Office and relevant systems
- Strong under pressure, with excellent organisational skills
- Clear, professional communicator; builds strong relationships
- Detail-oriented, proactive, and continuously looking to improve
- Professionally presented and brand-aligned
- Client-focused with a passion for great service
- Eager to learn and grow
- Positive, solution-focused, and discreet
- Supportive team player, reliable and punctual
Benefits, Agile Working and Additional information
We embrace agile working and offer a blended approach to where and how we work.
We appreciate that people have different needs and preferences and we’re keen to be flexible, after all, we value what you do, not where you do it.
We have the following hubs across the UK: Birmingham, Bristol, Edinburgh, Leeds, Leicester, Lincoln, London, Milton Keynes, Nottingham, Sheffield, Solihull, Stratford upon Avon and in the South East; Brighton, Chichester, Crawley, East Grinstead, Eastbourne, Lewes, Peacehaven, Seaford, Storrington, Southampton & Tunbridge Wells.
Additional information
Want to find more about our amazing benefits ?
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Please be aware, for some vacancies, where we receive high numbers of applications we may need to bring the close date forward.
Due to the nature of the work undertaken, confirmation of employment will be subject to a variety of checks which will be carried out once an offer of employment is accepted. Details of the checks can be found here.
Equal opportunities
Ampa Group is a committed equal opportunities employer. We seek to attract, develop and retain talented people from a diverse range of backgrounds and cultures. We value and respect individuality and encourage a culture within our business where people can be themselves and be valued for their strengths and experiences. Everyone who either applies to or works for the firm is treated equally, regardless of their gender, age, ethnic origin, nationality, marital status, sexual orientation or religious beliefs.
About Ampa Group
Welcome to Ampa – a leading group of legal and professional services brands, home to leading legal services firms such Shakespeare Martineau, Lime Solicitors, Mayo Wynne Baxter, Marrons and others.
Our ‘House of Brands’, is where legal and professional service brands converge to unlock exciting opportunities for career advancement, collaboration, and comprehensive business services support across various disciplines including HR, IT, finance, and marketing.
Our overall purpose is to act as the cornerstone that facilitates the growth of every brand within our collective, empowering them with enhanced purchasing capabilities, access to specialised expertise, and a cohesive set of values and culture.
At our core, we are dedicated to creating an environment where each brand thrives through mutual growth and co-operation. Through our shared infrastructure and central support, we enable our brands to flourish, using the strength of our collective resources.
If you are passionate about driving positive change and immersing yourself in an inclusive, diverse, and supportive culture, then we invite you to join our team as we continue to unlock the potential in our people, clients, and investors.
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Workplace Assistant employer: Ampa - Legal & Professional Services
Contact Detail:
Ampa - Legal & Professional Services Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Workplace Assistant
✨Tip Number 1
Familiarise yourself with Ampa's values and culture. Understanding their commitment to exceptional client experiences and teamwork will help you align your approach during interviews and discussions.
✨Tip Number 2
Showcase your organisational skills by preparing examples of how you've successfully managed multiple tasks or projects in previous roles. This will demonstrate your ability to thrive in a busy environment like Ampa.
✨Tip Number 3
Network with current or former employees of Ampa on platforms like LinkedIn. Engaging with them can provide valuable insights into the company culture and expectations, which you can leverage during your application process.
✨Tip Number 4
Prepare to discuss your client-facing experience in detail. Since the role focuses heavily on providing exceptional service, being able to articulate your past successes in this area will set you apart from other candidates.
We think you need these skills to ace Workplace Assistant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the Workplace Assistant role. Focus on client-facing roles, organisational skills, and any experience in professional services.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention specific duties from the job description that excite you and explain how your background makes you a great fit.
Highlight Soft Skills: Emphasise your soft skills such as communication, teamwork, and problem-solving in your application. These are crucial for a role that involves client interaction and supporting colleagues.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects attention to detail, which is essential for the Workplace Assistant position.
How to prepare for a job interview at Ampa - Legal & Professional Services
✨Show Enthusiasm for Client Service
Ampa values exceptional client experiences, so make sure to express your passion for providing great service. Share examples from your past roles where you went above and beyond to assist clients or colleagues.
✨Demonstrate Organisational Skills
As a Workplace Assistant, being organised is key. Prepare to discuss how you manage multiple tasks, prioritise effectively, and maintain a tidy workspace. You might even want to bring a planner or digital tool to showcase your organisational methods.
✨Familiarise Yourself with the Company Culture
Research Ampa's values and culture before the interview. Understanding their commitment to diversity and teamwork will help you align your answers with what they are looking for in a candidate. Be ready to discuss how you can contribute to their supportive environment.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities and how you handle pressure. Think of specific scenarios where you had to manage difficult situations, such as handling a last-minute meeting request or resolving a client issue, and be prepared to share those stories.
