Events Operations Assistant in Leicester

We are seeking an individual with a strong interest in both events and technology to support our growing internal events team. As well as event admin tasks, this role will be vital in supporting and delivering both online and in‑person events, utilising technical expertise to maximise our AV equipment for high‑quality video podcasts, webinars, live event filming, and editing. The successful candidate will produce engaging short clips for social media, manage AV setups, and provide technical support for various events. This is an excellent opportunity for someone early in their technology career, passionate about delivering high‑impact events and supporting the diverse brands within our group.

What you will be doing:

• Provide admin and tech support to the events team for in‑person events, including pre‑event planning, the on‑the‑day management (both at our offices and off‑site at external venues), through to post‑event follow up in accordance with the firm’s events processes, ensuring they are on budget and that all risk and compliance guidelines are followed.
• Supporting and producing digital events including live and pre‑recorded webinars video podcasts using platforms such as Zoom, Teams, troubleshooting tech issues in real‑time, video editing using Adobe Premiere Pro (training will be provided).
• Set up and manage AV equipment for in‑person, hybrid and online events across all brands and office locations.
• Creating and maintaining event campaigns using CRM (Microsoft Dynamics) including data management, customer journeys, segmenting audiences, reporting etc.
• Liaising with our Digital and CRM team for event mailer creation.
• Respond to internal event tech queries and offer guidance as required.
• Be available early mornings, late evenings and some overnight stays at different locations across the UK.
• Working closely with the Marketing Events Manager on the production of large scale and complex events.
• Work collaboratively with the events team, and wider marketing team to deliver events as per the master events plan.
• Any other admin and related tasks requested by the Marketing Events Manager, events team and wider marketing team.

What you will need:

• A genuine interest in events, enjoy administration and technology, with a proactive attitude toward learning and development.
• Confident working with AV and tech equipment, and eager to troubleshoot and problem‑solve under pressure.
• Comfortable working independently and as part of a collaborative team across multiple brands and offices.
• Strong attention to detail and organisational skills, with the ability to manage multiple tasks and deadlines.
• Able to work flexibly, including early mornings, evenings, at different office locations, and travel with occasional overnight stays – this is an expectation of the role.
• Professional and confident when communicating with stakeholders at all levels.
• Open to feedback, with a positive and solutions‑focused mindset.
• Calm and composed under pressure, particularly during live event delivery.
• Familiarity with using AV equipment for event production, including set‑up and troubleshooting (e.g. microphones, cameras, mixers).
• Basic video filming and editing skills, ideally using tools such as Adobe Premiere Pro, with the ability to produce short‑form content for digital channels.
• Familiarity with using webinar and virtual event platforms such as Zoom and Teams would be advantageous, but training will be provided.
• Exposure to CRM platforms (e.g. Microsoft Dynamics) would be advantageous, but training will be provided.
• Experience supporting the delivery of both in‑person and online events from planning through to delivery and post‑event evaluation would be advantageous, but training will be provided.
• Ability to manage multiple tasks and competing deadlines in a fast‑paced environment.
• Experience working in a marketing or communications function is advantageous but not essential.

Benefits, Agile Working and Additional information:

We embrace agile working and offer a blended approach to where and how we work. We appreciate that people have different needs and preferences and we’re keen to be flexible, after all, we value what you do, not where you do it.

We have the following hubs across the UK: Birmingham, Bristol, Edinburgh, Leeds, Leicester, Lincoln, London, Milton Keynes, Nottingham, Sheffield, Solihull, Stratford upon Avon and in the South East; Brighton, Chichester, Crawley, East Grinstead, Eastbourne, Lewes, Peacehaven, Seaford, Storrington, Southampton & Tunbridge Wells.

Equal opportunities:

Ampa Group is a committed equal opportunities employer. We seek to attract, develop and retain talented people from a diverse range of backgrounds and cultures. We value and respect individuality and encourage a culture within our business where people can be themselves and be valued for their strengths and experiences. Everyone who either applies to or works for the firm is treated equally, regardless of their gender, age, ethnic origin, nationality, marital status, sexual orientation or religious beliefs.