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- Tasks: Manage scale operations, dispatch trucks, and ensure accurate data entry.
- Company: Join AMP, a leader in AI-powered recycling solutions.
- Benefits: Enjoy competitive pay, health coverage, and generous PTO.
- Why this job: Be part of a transformative mission to modernise recycling and make a real impact.
- Qualifications: High school diploma and experience in dispatch or logistics preferred.
- Other info: Dynamic work environment with opportunities for growth and learning.
The predicted salary is between 30000 - 42000 £ per year.
AMP is applying AI-powered sortation at scale to modernize the world's recycling infrastructure and maximize the value in waste. AMP gives waste and recycling leaders the power to harness AI to reduce labor costs, increase resource recovery, and deliver more reliable operations. AMP's technology offers a transformational solution to waste sortation and changes the fundamental economics of recycling. Headquartered in Louisville, Colorado, AMP operates and offers career opportunities in the Atlanta, Cleveland, Portsmouth, VA, and Commerce City, CO regions, as well as across Europe.
AMP is hiring a Scale Dispatcher to work onsite in Portsmouth, Virginia.
Responsibilities
- Scale Operations & Dispatch
- Learn and operate scale program software including "Weigh-it," "Haul-it," and TRUX
- Weigh inbound and outbound trucks and accurately record transaction data
- Prepare daily scale logs and operational reports
- Set roll-off and tractor-trailer routes for the following day and adjust routes as needed
- Obtain and assign daily paperwork/work orders for tractor-trailer drivers
- Close out roll-off and tractor-trailer routes from the previous day
- Ensure all routes are closed accurately for bi-monthly billing cycles
- Enter tickets and route data for roll-off and tractor-trailer operations
- Input overnight and weekend vehicle activity and maintain night driver logs
- Monitor facility camera systems as required
- Communicate with plant personnel to ensure proper loading of materials
- Customer Service & Communication
- Answer phones for scale operations, sales inquiries, and customer support
- Respond to emails regarding service requests, orders, and scheduling
- Direct pricing and sales inquiries to appropriate contacts
- Develop knowledge of the customer base and proactively support scheduling and coordination
- Enter new services and arrange additional containers as requested
- Prepare and distribute customer quotes
- Schedule appointments for outgoing materials, exports, and customer services
- Billing, Documentation & Reporting
- Ensure shipping and receiving paperwork is accurate and complete
- Enter service requests, sales orders, and purchase orders for billing
- Close out fulfilled orders and reconcile billing records
- Match SPSA tickets to AMP disposal tickets
- Send disposal tickets and signed Bills of Lading (BOL) to partners
- Obtain disposal tickets from vendors
- Send daily SS tonnage reports
- Review and verify prior-day reports
- Prepare and distribute daily, weekly, and monthly activity and inventory reports
Required Knowledge, Skills, and Abilities
- High school diploma or GED
- 1+ years of experience in dispatch, scale operations, logistics, or administrative support
- Basic math and data entry proficiency
- Strong attention to detail and accuracy
- Excellent verbal and written communication skills
- Strong organizational and time management abilities
- Ability to multitask in a fast-paced environment
- Professional customer service skills
- Proficiency with computers and office software
- Ability to handle confidential information
Preferred
- Experience with TRUX, Weigh-it, or Haul-it software
- Experience in waste, recycling, logistics, or industrial environments
- Familiarity with DOT and OSHA regulations
- Public Weighmaster certification
- Associates degree or related coursework preferred
Supervisory Responsibilities
None
Working Location
3325 Frederick Blvd, Portsmouth, VA
Schedule
9 AM - 5 PM, Monday - Friday, may adjust to 2 PM - 10 PM, as business needs. Weekends as needed.
Working Conditions / Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Frequently stand, walk, use hands and fingers, handle or feel, reach with hands and arms, climb or balance, stoop, kneel, crouch, or crawl and talk and hear
- Occasionally lift and/or move up to 45 pounds
- Specific vision abilities required include close vision, peripheral vision, depth perception and ability to adjust focus, and ability to accurately see and label colour
- Exposure to residential and commercial waste
- Open building environment with exposure to outdoor conditions
AMP provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, colour, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Applicants who identify with a historically underrepresented group are encouraged to apply. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Other duties: This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Benefits Information
- Medical - The company covers between 77% to 100% of the premium for Cigna medical healthcare plans depending on the selection.
- Dental, Vision, Short-Term and Long-Term Disability
- Life Insurance: The company covers the cost of Basic Life / AD&D 1 x Salary, option to purchase additional through New York Life
- Benefits start the day you start
- HSA Eligible Health Plans, Company Monthly Contributions!
- 401(k) retirement plan (non-matching)
- 14 Days Accruing PTO
- 6 Accrued Sick Days
- Eight (8) paid holidays
We'll consider applications on an ongoing basis.
Scale Dispatcher in Cornholme employer: AMP
Contact Detail:
AMP Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Scale Dispatcher in Cornholme
✨Tip Number 1
Get to know the company! Research AMP's mission and values, especially their focus on AI in recycling. This will help you tailor your conversations and show that you're genuinely interested in what they do.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend local events related to waste management and recycling. Building relationships can give you insider info and possibly a referral.
✨Tip Number 3
Prepare for the interview by practising common questions related to dispatch and customer service. Think about how your past experiences align with the responsibilities of the Scale Dispatcher role.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the AMP team and ready to dive into the world of recycling.
We think you need these skills to ace Scale Dispatcher in Cornholme
Some tips for your application 🫡
Show Us Your Skills: When you're writing your application, make sure to highlight any relevant experience you have in dispatch, scale operations, or logistics. We want to see how your skills match up with what we're looking for!
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see why you'd be a great fit for the Scale Dispatcher role.
Tailor Your Application: Make sure to customise your application for this specific role. Mention the software like 'Weigh-it' or 'TRUX' if you have experience with them. This shows us that you've done your homework and are genuinely interested in the position.
Apply Through Our Website: Don't forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the Scale Dispatcher position. We can’t wait to hear from you!
How to prepare for a job interview at AMP
✨Know Your Software
Familiarise yourself with the scale program software mentioned in the job description, like 'Weigh-it', 'Haul-it', and TRUX. Being able to discuss your experience or knowledge of these tools will show that you're prepared and serious about the role.
✨Master the Details
Attention to detail is crucial for a Scale Dispatcher. Prepare examples from your past experiences where you demonstrated accuracy in data entry or reporting. This will help you convey your ability to handle the responsibilities of the job effectively.
✨Communication is Key
Since you'll be dealing with customer service and communication, practice articulating how you've successfully managed customer inquiries or resolved issues in previous roles. Highlighting your verbal and written communication skills will set you apart.
✨Show Your Organisational Skills
The role requires strong organisational and time management abilities. Think of specific instances where you juggled multiple tasks or projects efficiently. Sharing these stories will demonstrate your capability to thrive in a fast-paced environment.
