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For Companies At a Glance
- Tasks: Build relationships and manage ticketing operations for live events.
- Company: Join a leading live entertainment group with a dynamic culture.
- Benefits: Competitive salary, opportunity for growth, and a collaborative environment.
- Other info: Fast-paced role with opportunities to learn and develop your skills.
- Why this job: Make a real impact in the exciting world of live events.
- Qualifications: Experience in ticketing or customer service is a plus, but enthusiasm matters more.
The predicted salary is between 35000 - 35000 £ per year.
Canvey Island, Essex (Office Based) Full Time. amp. is a modern full-service ticketing and customer support business built for live events. Part of one of the UK’s leading live entertainment groups, we work with venues, producers, promoters and live events across the UK - delivering ticketing operations, white-label customer service and high-performance ticketing technology.
As amp. continues to grow, we’re looking for a commercially minded and highly organised Ticketing & Client Services Executive to become one of the business’s key early hires. This is a varied role combining ticketing operations, client services and commercial growth. You’ll work closely with existing clients while also helping introduce amp. to new venues, promoters and event organisers who may benefit from our services. We’re looking for someone who enjoys building relationships, spotting opportunities and being part of a fast-moving business where they can make a genuine impact from an early stage.
The Role
This is not a traditional ticketing admin position. One day you could be building events and managing allocations. The next, you might be speaking with a venue interested in outsourcing customer service, discussing ticketing solutions with a promoter, or supporting the delivery of a major on-sale. You’ll play an important role in both the day-to-day operations of the business and its continued growth.
Key Responsibilities
- Client Services & Business Development
- Building relationships with venues, promoters and event organisers
- Identifying and approaching potential new clients
- Discussing amp.’s services and solutions with prospective partners
- Supporting new business conversations, pitches and onboarding
- Helping grow and develop existing client accounts
- Representing amp. in a professional, knowledgeable and commercially minded way
- Attending meetings, industry events and client visits where required
- Ticketing Operations
- Building and managing events within ticketing systems
- Managing ticket inventory, allocations, pricing and holds
- Supporting on-sales and live event ticketing activity
- Assisting with reporting and sales analysis
- Handling event updates, amendments and operational changes
- Supporting the wider operations team across multiple live events
- Customer Experience
- Supporting customer service operations where required
- Assisting with customer enquiries across phone, email and live chat
- Helping deliver a seamless customer journey from booking through to event attendance
About You
We’re looking for someone ambitious, proactive and commercially aware who enjoys working across multiple areas of a growing business. You’ll ideally have experience within ticketing, live events, venues, customer service, account management or event operations - but attitude, communication skills and a willingness to learn are just as important. You should be:
- Organised with strong attention to detail
- Confident speaking with clients and building relationships
- Commercially minded and proactive
- Comfortable managing multiple priorities at once
- Calm under pressure in a fast-paced environment
- Interested in live events and entertainment
- A strong team player with a hands-on approach
Experience with ticketing systems would be an advantage but is not essential.
About amp.
amp. provides smarter ticketing solutions for events of all shapes and sizes. From ticketing operations and customer support to advanced technology and white-label services, we help clients deliver seamless ticketing experiences without the overhead of building large in-house teams. Backed by an established entertainment group producing over 2,000 live events annually across the UK, amp. combines startup energy with serious industry experience.
Salary & Benefits
Salary up to £35,000 depending on experience. Office-based role in Canvey Island, Essex. Opportunity to play a key role in a growing business from an early stage. Work within one of the UK’s leading live entertainment groups. Fast-paced, ambitious and collaborative working environment.
Ticketing & Partnerships Executive employer: amp. tickets
Contact Detail:
amp. tickets Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Ticketing & Partnerships Executive
✨Tip Number 1
Get to know the company inside out! Research amp. and understand their ticketing solutions, client base, and recent events. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Attend industry events and connect with people in the live events space. Building relationships can open doors and give you a leg up when it comes to landing that Ticketing & Partnerships Executive role.
✨Tip Number 3
Show off your skills during interviews! Be ready to discuss how you've handled multiple priorities or built client relationships in the past. Use specific examples to demonstrate your commercial mindset and proactive approach.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're keen on joining amp. and ready to dive into the exciting world of live events.
We think you need these skills to ace Ticketing & Partnerships Executive
Some tips for your application 🫡
Show Your Passion for Live Events: When you're writing your application, let your enthusiasm for live events shine through! We want to see that you’re not just looking for any job, but that you genuinely care about the industry and what we do at amp.
Tailor Your Application: Make sure to customise your CV and cover letter to highlight relevant experience. Whether it’s ticketing, customer service, or event operations, we want to see how your skills align with the role of Ticketing & Partnerships Executive.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your key achievements and experiences are easy to spot. Remember, we’re busy too!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity at amp.
How to prepare for a job interview at amp. tickets
✨Know the Company Inside Out
Before your interview, make sure you research amp. thoroughly. Understand their ticketing solutions, client base, and recent events they've worked on. This will not only show your interest but also help you tailor your answers to align with their values and goals.
✨Showcase Your Relationship-Building Skills
Since the role involves building relationships with venues and promoters, prepare examples from your past experiences where you've successfully established connections. Highlight your communication skills and how you've turned those relationships into opportunities for growth.
✨Demonstrate Your Organisational Skills
Given the varied nature of the role, be ready to discuss how you manage multiple priorities. Share specific strategies or tools you use to stay organised, especially in fast-paced environments. This will reassure them that you can handle the demands of the job.
✨Be Ready for Scenario Questions
Expect questions that assess your problem-solving abilities in real-life scenarios. For instance, they might ask how you'd handle a last-minute change in ticket allocations. Prepare by thinking through potential challenges and how you would address them effectively.