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For Companies At a Glance
- Tasks: Manage ticketing operations and build relationships with clients in the live events industry.
- Company: Join amp., a dynamic ticketing and customer support business for live events.
- Benefits: Competitive salary, opportunity for growth, and a vibrant office culture.
- Other info: Exciting chance to work with top venues and promoters across the UK.
- Why this job: Be part of a fast-paced team making a real impact in the entertainment world.
- Qualifications: Experience in ticketing or customer service is a plus; strong communication skills are essential.
The predicted salary is between 35000 - 35000 £ per year.
Canvey Island, Essex (Office Based) Full Time. amp. is a modern full-service ticketing and customer support business built for live events. Part of one of the UK’s leading live entertainment groups, we work with venues, producers, promoters and live events across the UK - delivering ticketing operations, white-label customer service and high-performance ticketing technology.
As amp. continues to grow, we’re looking for a commercially minded and highly organised Ticketing & Client Services Executive to become one of the business’s key early hires. This is a varied role combining ticketing operations, client services and commercial growth. You’ll work closely with existing clients while also helping introduce amp. to new venues, promoters and event organisers who may benefit from our services. We’re looking for someone who enjoys building relationships, spotting opportunities and being part of a fast-moving business where they can make a genuine impact from an early stage.
The Role
This is not a traditional ticketing admin position. One day you could be building events and managing allocations. The next, you might be speaking with a venue interested in outsourcing customer service, discussing ticketing solutions with a promoter, or supporting the delivery of a major on-sale. You’ll play an important role in both the day-to-day operations of the business and its continued growth.
Key Responsibilities
- Client Services & Business Development
- Building relationships with venues, promoters and event organisers
- Identifying and approaching potential new clients
- Discussing amp.’s services and solutions with prospective partners
- Supporting new business conversations, pitches and onboarding
- Helping grow and develop existing client accounts
- Representing amp. in a professional, knowledgeable and commercially minded way
- Attending meetings, industry events and client visits where required
- Building and managing events within ticketing systems
- Managing ticket inventory, allocations, pricing and holds
- Supporting on-sales and live event ticketing activity
- Assisting with reporting and sales analysis
- Handling event updates, amendments and operational changes
- Supporting the wider operations team across multiple live events
- Supporting customer service operations where required
- Assisting with customer enquiries across phone, email and live chat
- Helping deliver a seamless customer journey from booking through to event attendance
About You
We’re looking for someone ambitious, proactive and commercially aware who enjoys working across multiple areas of a growing business. You’ll ideally have experience within ticketing, live events, venues, customer service, account management or event operations - but attitude, communication skills and a willingness to learn are just as important.
You should be:
- Organised with strong attention to detail
- Confident speaking with clients and building relationships
- Commercially minded and proactive
- Comfortable managing multiple priorities at once
- Calm under pressure in a fast-paced environment
- Interested in live events and entertainment
- A strong team player with a hands-on approach
- Experience with ticketing systems would be an advantage but is not essential.
About amp.
amp. provides smarter ticketing solutions for events of all shapes and sizes. From ticketing operations and customer support to advanced technology and white-label services, we help clients deliver seamless ticketing experiences without the overhead of building large in-house teams. Backed by an established entertainment group producing over 2,000 live events annually across the UK, amp. combines startup energy with serious industry experience.
Salary & Benefits
Salary up to £35,000 depending on experience. Office-based role in Canvey Island, Essex. Opportunity to play a key role in a growing business from an early stage. Work within one of the UK’s leading live entertainment groups. Fast-paced, ambitious and collaborative working environment.
Locations
Ticketing & Partnerships Executive in Canvey Island, Essex employer: amp. tickets
Contact Detail:
amp. tickets Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Ticketing & Partnerships Executive in Canvey Island, Essex
✨Tip Number 1
Get to know the company inside out! Research amp. and its services, so you can chat confidently about how you can contribute to their growth. This shows you're genuinely interested and ready to make an impact.
✨Tip Number 2
Network like a pro! Attend industry events and connect with people in the live events space. Building relationships is key, and who knows, you might meet someone who can help you land that Ticketing & Partnerships Executive role!
✨Tip Number 3
Be proactive in reaching out! If you see potential clients or venues that could benefit from amp.'s services, don’t hesitate to mention them during your conversations. It shows initiative and a commercial mindset.
✨Tip Number 4
Show off your organisational skills! During interviews, share examples of how you've managed multiple priorities in fast-paced environments. This will highlight your ability to thrive in the dynamic world of live events.
We think you need these skills to ace Ticketing & Partnerships Executive in Canvey Island, Essex
Some tips for your application 🫡
Show Your Passion for Live Events: When you're writing your application, let your enthusiasm for live events shine through! We want to see that you’re not just looking for any job, but that you genuinely care about the industry and what we do at amp.
Tailor Your Application: Make sure to customise your CV and cover letter to highlight relevant experience. Whether it’s ticketing, customer service, or event operations, we love seeing how your background aligns with the role of Ticketing & Partnerships Executive.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your skills and experiences are easy to spot. Remember, we’re looking for someone organised and detail-oriented!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity at amp.
How to prepare for a job interview at amp. tickets
✨Know Your Stuff
Before the interview, make sure you understand amp.'s services and how they fit into the live events industry. Familiarise yourself with their ticketing operations and customer support strategies. This will help you speak confidently about how you can contribute to their growth.
✨Show Off Your Relationship-Building Skills
Since this role involves building relationships with venues and promoters, be ready to share examples of how you've successfully developed partnerships in the past. Highlight your communication skills and any relevant experiences that demonstrate your ability to connect with clients.
✨Be Ready for a Fast-Paced Environment
Prepare to discuss how you handle multiple priorities and stay calm under pressure. Think of specific instances where you've managed competing tasks effectively, especially in a dynamic setting like live events or customer service.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready about amp.'s future plans or challenges in the ticketing industry. This shows your genuine interest in the company and helps you assess if it's the right fit for you.